12 / Instruction Manual
5. Problems and solutions
Malfunction
Probable cause
Troubleshooting
The unit does not start /
not work
There is no current
Check the power source.
If necessary, change the source
Check the condition of the
cord or plug. If they are
damaged,
replace
them.
The carbon brushes are worn Please contact your local dealer.
The switch is faulty or
defective
Please contact your local dealer.
The electric pole saw
works intermittently
The power cord is damaged Please contact your local dealer.
The switch is faulty or
defective
Please contact your local dealer.
The chain is dry
No oil in the tank
Fill
with approved
oil
The tank cap vent is
clogged
with
oil
Wipe the top of the oil tank
The oil flow channel is
clogged
Drain the oil tank and clean the
compartment under the lid
Chain derails
from
the
guide bar,
generates
vibration or
won't
correctly saw
The chain is too loose
Tension the chain
Difficult to slide the
chain
The chain is too tight.
Re-adjust
chain
tension
Chain heats up
e
xcessively.
No oil in the tank
Add oil
The chain is
not
lubricated sufficiently
Check the flow of oil.
If necessary, unclog the
oiler
The chain is dull or worn
Sharpen the chain or
replace
the chain.
The
depth gauge link is
facing towards the body.
Replace the chain
so the depth
gauge rotates in the cutting
direction before the cutter plate.
Summary of Contents for P20E
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