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Product service
If this product should require factory service, please call Cobra
first before sending the product. This will ensure the fastest turn-
around time on any repair. If Cobra asks that the product be sent
to its factory, it will be necessary to furnish the following to have
the product serviced and returned:
1. For warranty repair include some form of proof-of-purchase,
such as a copy of a sales receipt making sure the date of
purchase and product model number are clearly readable.
If available, also include a reproduction of the dealer purchase
form making sure the dealer address and phone number
are clearly readable. If the originals are sent, they cannot
be returned.
2. Send the entire product.
3. Enclose a description of what is happening with the product.
Include a clearly printed name and address of where the
product is to be returned, with phone number (required
for shipment).
4. Pack the product securely to prevent damage in transit.
If possible, use the original packing material.
5. Ship prepaid and insured by way of a traceable carrier
such as United Parcel Service (UPS) or Priority Mail
to avoid loss in transit to:
Cobra Factory Service
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, Illinois 60707 U.S.A.
6. If the product is in warranty, upon receipt of the product,
it will either be repaired or exchanged depending on the
model. Please allow approximately 3 weeks before contacting
Cobra for status. If the product is out of warranty, a letter
will automatically be sent with information as to the repair
charge or replacement charge.
For any questions, please call 773-889-3087 for assistance.
For any questions about operating or installing this new Cobra product, or if parts are
missing…
Please call Cobra first! DO NOT RETURN THIS PRODUCT TO THE STORE!
See Customer Assistance on page 24.
For products purchased in Canada or the U.S.A.
Product service
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Canada or U.S.A. . . . . . .
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