17
16
LIMITED TWO YEAR WARRANTY
COBRA ELECTRONICS CORPORATION warrants that its COBRA Radios, and the
component parts thereof, will be free of defects in workmanship and materials for
period of two (2) years from the date of first consumer purchase. This warranty may
be enforced by the first consumer purchaser, provided that the product is utilized
within the U.S.A.
COBRA will, without charge, repair or replace, at its option, defective radios,
products or component parts upon delivery to the COBRA factory Service
Department, accompanied by proof of the date of first consumer purchase, such as
a duplicated copy of a sales receipt.
You must pay any initial shipping charges required to ship the product for warranty
service, but the return charges will be at Cobra's expense, if the product is repaired
or replaced under warranty. For further details concerning procedures for obtaining
service, see the “If You Think You Need Service” section of the Owner’s Manual.
Exclusions: This limited warranty does not apply; 1) to any product damaged by
accident; 2) in the event of misuse or abuse of the product or as a result of unautho-
rized alterations or repairs; 3) if the serial number has been altered, defaced or re-
moved; 4) if the owner of the product resides outside the U.S.A.
All implied warranties, including warranties of merchantability and fitness for a
particular purpose are limited in duration to the length of this warranty.
COBRA shall not be liable for any incidental, consequential or other damag-
es; including, without limitation, damages resulting from loss of use or cost of
installation.
Some states do not allow limitations on how long an implied warranty lasts and/or
do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitations may not apply to you.
COBRA ELECTRONICS CORPORATION
6500 W. Cortland Street
Chicago, Illinois 60707
For technical assistance, please call our Automated Help Desk which can assist
you by answering the most frequently asked questions about Cobra products.
(773) 889-3087
24 hours a day, 7 days a week.
A Consumer Service Representative can be reached through this
same number 8:00 am - 8:00 pm, Monday through Friday, CST.
Technical assistance is also available on-line in the Frequently Asked
Question (FAQ) section at www.cobraelec.com or by e-mail to
If You Think You Need Service, Call 773-889-3087
“If your product should require factory service please call
Cobra first before sending your unit in. This will ensure the
fastest turnaround time on your repair.”
You may be asked to send your unit to the Cobra factory. It will be necessary
to furnish the following, in order to have the product serviced and returned.
1. For Warranty Repair, proof-of-purchase, such as a mechanical reproduction
or carbon or a sales receipt will be required. If you send the original receipt
it cannot be returned.
2. The entire product, including FRS unit must be sent in.
3. Enclose a description of what is happening with the unit. Include a typed
or clearly printed name and address of where the unit is to be returned.
4. Pack unit securely to prevent damage in transit. If possible, use the
original packing material.
5. Ship prepaid and insured by way of a traceable carrier (to avoid loss
in transit) such as United Parcel Service (UPS), Roadway Parcel Service
(RPS) or First Class Insured Mail to Cobra Factory Service, Cobra
Electronics Corporation, 6500 W. Cortland St., Chicago, IL 60707.
Cobra is not responsible for units not received if package has not been
properly insured.
6. If the unit is in warranty, upon receipt of your unit it will either be
repaired or exchanged depending on the model. Please allow
approximately 3 to 4 weeks before contacting us for status. If the unit
is out of warranty a letter will automatically be sent informing you of
the repair charge or replacement charge. If you have any questions,
please call 773-889-3087 for assistance.
FRS.200 Manual 9/22/97 9:04 AM Page 17
