English
20
Licensing & Trademark
Acknowledgement
Product Service
For detailed and up-to-date FAQ’s, please visit
www.cobra.com/support/faqs
.
Licensing
•
NOTE:
This device complies with part 15 of FCC rules: Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must accept any
interference received including interference that may cause undesired operation.
CAUTION:
Modifications or parts not approved by Cobra Electronics Corporation
may violate FCC Rules and void authority to operate this equipment.
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux condi-
tions suivantes:
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.”
CAN ICES-3(A)/NMB-3(A)
IC RF Exposure Compliance (SAR)
This device is designed and manufactured not to exceed the emission limits for
exposure to radio frequency (RF) energy set by Industry Canada for an uncon-
trolled environment.
WARNING:
This product contains chemicals know to the State of California to
cause cancer and birth defects or other reproductive harm.
Situation
Cause/Solution
Camera cannot turn on
Power is low. Recharge battery
Camera is frozen
Press and hold
for 5 seconds to force shutdown; press again to
turn on
Camera cannot record
• No microSD card or microSD card is full
• microSD card cannot be recognized
• Format microSD card or replace microSD card
Camera cannot connect to
AP or could server
• Invalid AP name or password
• Weak WiFi signal or not in WiFi coverage
• No internet or cloud server is temporarily unavailable
• Connection may be blocked by a firewall
Smartphone cannot find
camera
• Camera WiFi is disabled or not in WiFi coverage
• Smartphone WiFi is disabled
• For iOS users, camera name is not selected in WiFi settings
• Tap [Refresh] button on Drive HD™ App
• Wait 1-2 minutes for WiFi connection to fully establish
• Turn both the phone and camera off, and then try again
Smartphone cannot watch
live view
• Weak WiFi signal
• Camera is recording
• Camera is connected to another smartphone
Smartphone cannot connect
to cloud server
Check mobile 3G/4G or WiFi internet connection
Forget camera
password
Enter camera settings menu and select [Settings] [Factory Reset] to set
to default.
Troubleshooting and Product
Service & Support
Your Dash Cam
Troubleshooting
•
Trademark Acknowledgement
•
Cobra
™
, Cobra Electronics Corporation
™
, Drive HD
™
,
Nothing Comes Close to a Cobra
™
, and the
snake design are trademarks of Cobra Electronics Corporation, USA.
Android
™
and Google Play
™
are trademarks of Google, Inc. Use of this trademark is subject to
Google permission.
Cobra, the snake design, Drive HD™, the d design, and Record your ride™ are proprietary trademarks of
Cobra Electronics Corporation, USA. Other trademarks and trade names are those of their respective owners.
Cobra Electronics Corporation™ is a trademark of Cobra Electronics Corporation, USA.
HDMI, the HDMI logo, and High-Definition Mutilmedia Interface are trademarks or HDMI registered
trademarks of HDMI licensing LLC in the United States and other countries.
Nothing
Comes Close to a Cobra
®
21
®
Product Service & Support
•
For any questions about operating or installing this new Cobra product,
PLEASE CONTACT
COBRA FIRST
…do not return this product to the retail store. The contact information for Cobra
will vary depending on the country in which you purchased and utilize the product. For the latest
contact information, please go to www.cobra.com/support
For products purchased in the U.S.A. you may also call 1-800-262-7212 (1-800-COBRA-12).
For Products Purchased in the U.S.A., if your product should require factory service, please go
to www.cobra.com/support and follow the instructions for returning your product to the Cobra
Factory Service Department for service.