COBHAM SAILOR 6280, User Manual

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Troubleshooting guide
58 Chapter 3: Service & maintenance 98-135323-H
Device failure If any of the checks and tests described in this
section do not assist in resolving the difficulties
experienced in the operation and/or
performance of the AIS installation, a fault
may have developed in the AIS System. When
contacting an authorized representative be
sure to provide as much information as
possible describing the observed behaviour -
also including the type of the AIS units, serial
number, and software release version. You find
this information in the setup menu of the
connected SAILOR 6004 Control Panel.
SAILOR 6004
Control Panel
cannot be
switched off. If the SAILOR 6004 Control Panel cannot be
switched off normally (e.g. due to a fault): Push
and hold for 12 seconds.
Password
entered, but
padlock does
not open Authorization
failed. Wrong
password or the
connection to
the SAILOR 6282
AIS Transponder
is lost Check that you enter the correct password.
Check the power supplies, cabling, Ethernet
connection between the AIS transceiver and
the SAILOR 6004 Control Panel. Restart both
units: SAILOR 6282 AIS Transponder: remove
and connect power, SAILOR 6004 Control
Panel: use on/off button.
Check that no one has logged into the Service
Interface.
The Test
Message does
not pass. If you do not receive an answer within 30
seconds try the test with another ship.
Problem Symptom Remedy