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OPT-SW-PHXEAS-MS (V1.1)
EAS OPTION (+EAS) MANUAL SUPPLEMENT
13
Integration with Cobalt TTS
Option
+EAS
can be co-installed on Cobalt cards and BBG-1000 standalones
that are also licensed with Text-to-Speech Option
+TTS
. The same GPI (or
other control signals or conditions) used for EAS triggering can also be used
(to a large extent) for TTS triggering if desired. On any model where
+EAS
is
available,
+TTS
is also available.
If using
+EAS
in conjunction with
+TTS
, care should be taken to
make certain the text fed to
+TTS
and
+EAS
is identical.
Troubleshooting
This section provides troubleshooting information specific to the
+EAS
function (for general troubleshooting information, please refer to the Product
Manual for the card or device). If any error indication (as described in this
section) occurs, use this section to correct the condition.
Table 2
Troubleshooting Processing Errors by Symptom
Symptom
Error/Condition
Corrective Action
Manual EAS insertion
does not work
EAS Start bound to other
action (such as GPI)
For manual insertion mode (EAS > Manual EAS Entry >
Generate Manual EAS Message), EAS Mode must be set to
Immediate. (See EAS > General Setup, p. 5.) If EAS
insertion requires an event to trigger, EAS won’t play out
unless the specified event occurs.
Automated EAS insertion
does not work
• EAS insertion not enable
in DashBoard
• Default EAS controls set EAS insertion to disabled. EAS
must be set to mode other than Disabled in two places:
- In General Setup subtab, make certain EAS Mode is set
to desired mode other than Disabled (see
EAS > General Setup, p. 5).
- In Crawl subtab, make certain Crawl Overlay is set to
Enabled (see EAS > Crawl, p. 7).
• Message not received
• All messages propagated via the COM connection should
show up in the Queued EAS Message Text status field in
the EAS > Interface subtab. If expected message is not
present, this means message was not received. Check
COM settings, connections, and upstream alert device(s).
Note: A Manual Entry test is useful for distinguishing COM
setup/data errors from other setup errors. Perform
manual test first whenever COM error is suspected (see
EAS > Manual EAS Entry, p. 9.)
Summary of Contents for +EAS
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