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Cobalt Digital Inc BBG-1034-AUD-PRO Product Manual Download Page 109

BBG-1034-AUDPRO-OM (V1.1)

BBG-1034-AUD-PRO PRODUCT MANUAL

3-77

Setup/Operating Instructions

Troubleshooting

Basic Troubleshooting Checks

Failures of a general nature (affecting many cards and/or functions 
simultaneously), or gross inoperability errors are best addressed first by 
performing basic checks before proceeding further. Table 3-3 provides basic 
system checks that typically locate the source of most general problems. If 
required and applicable, perform further troubleshooting in accordance with 
the other troubleshooting tables in this section.

BBG-1034-AUD-PRO Processing Error Troubleshooting

Table 3-4 provides BBG-1034-AUD-PRO processing troubleshooting 
information. If any of the symptoms listed in Table 3-4 appear, follow the 
troubleshooting instructions provided. 

Note:

Where errors are displayed on both the BBG-1034-AUD-PRO and network 
remote controls, the respective indicators and displays are individually 
described in this section. 

Table 3-3

Basic Troubleshooting Checks

Item

Checks

Verify power presence and 
characteristics

• On the BBG-1034-AUD-PRO, in all cases when power is being properly 

supplied all indicators should be illuminated. Any device showing no 
illuminated indicators should be cause for concern.

• Check the Power Consumed indication for the BBG-1034-AUD-PRO. This 

can be observed using the Status front-panel or web UI pane.

• If display shows no power being consumed, either the frame power 

supply, connections, or the BBG-1034-AUD-PRO itself is defective.

• If display shows excessive power being consumed (see Technical 

Specifications (p. 1-17) in Chapter 1, “Introduction”), the 
BBG-1034-AUD-PRO may be defective.

Check Cable connection 
secureness and connecting 
points

Make certain all cable connections are fully secure (including coaxial cable 
attachment to cable ferrules on BNC connectors). Also, make certain all 
connecting points are as intended. Make certain the selected connecting 
points correlate to the intended inputs and/or outputs. Cabling mistakes are 
especially easy to make when working with large I/O modules.

Check status indicators and 
displays

On BBG-1034-AUD-PRO front panel and web interface indicators, red 
indications signify an error condition. If a status indicator signifies an error, 
proceed to the following tables in this section for further action.

Troubleshoot by 
substitution

All devices can be hot-swapped, replacing a suspect device with a 
known-good item.

Summary of Contents for BBG-1034-AUD-PRO

Page 1: ...344 1243 Fax 217 344 1245 www cobaltdigital com Product Manual BBG 1034 AUDPRO OM V1 1 Cobalt Digital Inc 3G HD SD SDI Standalone Advanced Audio Processor with DSP Audio Options Support and Full Embe...

Page 2: ...t Digital Inc openGear is a registered trademark of Ross Video Limited DashBoard is a trademark of Ross Video Limited Dolby is a registered trademark of Dolby Laboratories Inc Other product names or t...

Page 3: ...fications 1 17 Warranty and Service Information 1 21 Cobalt Digital Inc Limited Warranty 1 21 Contact Cobalt Digital Inc 1 22 Chapter 2 Installation and Setup 2 1 Overview 2 1 Installing the BBG 1034...

Page 4: ...3 48 Video Quality Events 3 51 Audio Detect Events Setup Controls 3 52 Closed Captioning 3 53 Ancillary Data Proc Controls 3 54 COMM Ports Setup Controls 3 57 Presets 3 59 GPO Setup Controls 3 60 Even...

Page 5: ...about this manual and what is covered Also provides general information regarding the BBG 1034 AUD PRO Chapter 2 Installation and Setup Provides instructions for installing the BBG 1034 AUD PRO and s...

Page 6: ...ort and Full Embed De Embed unit Frame refers to the HPF 9000 OG3 FR 8321 or similar 20 slot frame that houses Cobalt or other cards Device and or Card refers to a Cobalt or other card System and or V...

Page 7: ...provide supplemental information to the accompanying text Notes typically precede the text to which they apply Labeling Symbol Definitions Important note regarding product usage Failure to observe ma...

Page 8: ...omponents Referservicing to authorized personnel CAUTION The BBG 1034 AUD PRO FPGA is designed for a normal range operating temperature around 85 C core temperature Operation in severe conditions exce...

Page 9: ...arious DSP audio options Actual DSP user assets such as loudness processing upmixing and Dolby encoders are activated for use only when corresponding option licenses also reside on the device BBG 1034...

Page 10: ...IN AES Tx Audio DAC AES OUT AN AUD OUT Notes 1 Signal connections shown depicts full input output capability Practical input output signal availability is determined by model Refer to text for more i...

Page 11: ...ic assert of input select and routing to the RLY BYP B device processed output under normal conditions while providing latching relays at both the input and output nodes to provide input failover to s...

Page 12: ...passive outputs the signal connected to SDI IN B A B PROC IN PROC OUT SDI IN A selected card and SDI IN A OK Select A active asserted by control logic Select Processed active asserted by control logic...

Page 13: ...function provides for extraction of timecode data from input video source and in turn allow individual timecode strings to be embedded into the output video The function can monitor any of the video i...

Page 14: ...ator pattern or freeze to the last intact frame last frame having valid SAV and EAV codes An internal test signal generator provides a selection of various standard patterns such as color bars sweep p...

Page 15: ...access to DID and SDID locations allows extraction or insertion of user data such as camera PTZ SCTE 104 closed captioning read insert GPI GPO via ANC or other specialized user payloads Data can be ex...

Page 16: ...source to another while ducking audio during controlled input video switching transitions to provide silence between input switches The cross fade is queued for the next available RP168 switch line f...

Page 17: ...unction provides a DSP based platform that supports multiple audio DSP options When optioned with various diverse audio processing options the DSP based processing core which supports numerous simulta...

Page 18: ...nses for the same or different options can be installed and used simultaneously DSP RTLL 5 1 Dolby Real Time Loudness Leveling 5 1 Channel Loudness Processor Option DSP RTLL 2 0 Dolby Real Time Loudne...

Page 19: ...d over the main program channels to alert the visually impaired that emergency content is to occur on the SAP channel Alerts can be played a configurable number of times and alerts with higher priorit...

Page 20: ...howing whenever a GPI input has been invoked GPO Interface Two independent phototransistor non referenced floating contact pairs GPO 1 1 and GPO 2 2 are available A GPO can be invoked by setting a GPO...

Page 21: ...I O configurations BBG 1034 AUD PRO B 1 3G HD SD SDI Input BNC 1 CVBS Video Input BNC 1 AES Input BNC 1 3G HD SD SDI Output BNC 1 CVBS Output BNC 1 AES Output BNC BBG 1034 AUD PRO C 1 3G HD SD SDI In...

Page 22: ...LCD display and menu navigation keys Display and controls provide unit status display and full control as an alternate to web GUI control Serial Digital Video Input Number of inputs Up to 4 with manu...

Page 23: ...ss 15 dB at 5 MHz 270 MHz Signal Level 800 mV 10 DC Offset 0 V 50 mV Jitter 3G HD SD 0 3 0 2 0 2 UI Minimum Latency frame sync and scaler disabled SD 127 pixels 9 4 us 720p 330 pixels 4 45 us 1080i 27...

Page 24: ...nix connectors 0 dBFS 24 dBu Frame Reference Input Looping 2 BNC connection SMPTE 170M 318M Black Burst SMPTE 274M 296M Tri Level Return Loss 35 dB up to 5 75 MHz GPIO 2 GPI 2 GPO opto isolated GPO Sp...

Page 25: ...registering the product by completing and returning a product registration form In the event of a warrantable defect the purchaser shall notify Cobalt with a description of the problem and Cobalt sha...

Page 26: ...horough and professional support representatives for any of the following Name and address of your local dealer Product information and pricing Technical support Upcoming trade show information Phone...

Page 27: ...f BBG 1034 AUD PRO in locations marked with stamped x If feet are not affixed chassis bottom cooling vents will be obscured Where BBG 1034 AUD PRO is to be installed with optional frame Mounting Tray...

Page 28: ...BG 1034 AUD PRO BNC inputs are internally 75 ohm terminated It is not necessary to terminate unused BNC video inputs or outputs External frame sync reference signal if used must be terminated if a loo...

Page 29: ...2 BBG 1034 AUD PRO Dimensional Details 1 73 15 26 1 75 FEET REMOVABLE FEET 4 PLACES 14 30 5 80 1 65 FRONT REAR TOP Notes 1 All dimensions in inches 2 If BBG 1034 is mounted on flat surface either rubb...

Page 30: ...dapter supplied can be connected to either connector Dual adapters can be connected to provide power redundancy 10 100 1000 ETHERNET Gigabit Ethernet control monitoring connection Communication activi...

Page 31: ...COMM GPIO and Analog Audio Connector Pinouts G Removable Phoenix plug view oriented with top screw terminals up Note Unbalanced connections can be connected across the and G terminals Note that this...

Page 32: ...2 6 BBG 1034 AUD PRO PRODUCT MANUAL BBG 1034 AUDPRO OM V1 1 This page intentionally blank...

Page 33: ...oading Firmware Using Web Interface and GUI p 3 72 Troubleshooting p 3 75 Note All instructions here assume BBG 1034 AUD PRO is physically connected to the control physical network as described in Cha...

Page 34: ...n to now access and enter the menu item When this button is pressed the selected menu item is displayed along with its sub menus In this example showing the Network Settings menu Menu Network Settings...

Page 35: ...booting When Product BBG 1034 is displayed device is ready for configuration 2 Press and access the Network Settings menu Current network settings are displayed as configured by host DHCP server Note...

Page 36: ...address within a network also available via DashBoard a BBG 1034 AUD PRO device appears as a frame entity in the DashBoard Basic Tree View Note BBG 1034 AUD PRO DashBoard remote control is also availa...

Page 37: ...ich consist of parameter groups as shown below Figure 3 3 shows how the BBG 1034 AUD PRO device and its menus are organized and also provides an overview of how navigation is performed between devices...

Page 38: ...n is displayed Scalar numeric parametric values can then be adjusted as desired using the GUI slider controls Items in a list can then be selected using GUI drop down lists Figure 3 4 Typical Web UI D...

Page 39: ...r interface theme selection offers light and dark themes suited for various users and environments Figure 3 5 Web UI Typical Display Themes Clicking Settings opens a pane where the display Theme can b...

Page 40: ...information status display Note Proper operating status is denoted by green icons for the status indicators shown in Figure 3 6 Yellow or red icons respectively indicate an alert or failure condition...

Page 41: ...enu items are organized using tabs as shown below The table below provides a quick reference to the page numbers where each function menu item can be found Some functions use sub tabs to help maintain...

Page 42: ...Positioning Each pair of the eight DSP pipelines DSP A B thru DSP G H can be independently positioned either at the device input mixer Input Audio Routing Controls location or at the device output mi...

Page 43: ...1 16 Etc Audio Bus Channels 1 16 The DSP outputs are then routed to card Audio Bus Channels as desired in this example Audio DSP A L thru Audio DSP A Rs serving as sources for card audio bus channels...

Page 44: ...ed 5 1 complement as PCM and as a separate Dolby Digital 5 1 Encoded pair Provide a separate additional Dolby 2 0 Encoder on DSP E for a SAP stereo PCM pair Table 3 1 BBG 1034 AUD PRO Function Menu Li...

Page 45: ...ective DSP tab Audio DSP A thru Audio DSP H shows the pertinent setup tabs for the functions that are selected In this example we ve selected DSP processes using DSP pipeline Audio DSP A Clicking the...

Page 46: ...put and may already carry 5 1 content the Threshold and Auto Crossfade controls can make for smoother transitions between existing and Upmixer developed 5 1 content Default settings are recommended in...

Page 47: ...hich selects between Dolby Digital and Dolby Digital Plus formats In this example Dolby Digital is used with the default data rate being used The status displays below the setup drop downs show data r...

Page 48: ...other PCM handled by the device and converted to analog by the device on board audio DAC In the example here since DSP A was set up to be positioned at the input mixer its DSP outputs are routed to th...

Page 49: ...SP functions always press the DashBoard Refresh button to make sure the change is taken in on DashBoard and sub tabs correspondingly displayed are refreshed with the drop downs that correlate with the...

Page 50: ...RO Function Menu List continued Clicking the Audio DSP tab opens the upper and lower panes of the Audio DSP page In the upper pane select desired pairs A B thru G H of DSP pipelines as desired to faci...

Page 51: ...ource Selection to route PCM inputs to the DSP functions Upmixer setup RTLL setup and finally Dolby Encoder setup The tabs that appear are a dynamic function of enabled DSP functions for example if Up...

Page 52: ...ass or Always Upmix 5 1 Detection Threshold adjusts the threshold at which selected channels designated as C LFE Ls and Rs are considered to have viable content or at which signal levels can be consid...

Page 53: ...d threshold is exceeded IRL Source Manual IRL allows IRL from Auto Dialnorm or Manual Aggressiveness adjusts how fast and deep loudness leveling is engaged Note Default settings are recommended and co...

Page 54: ...O Function Menu List continued Mode sets decoder to disabled decode Dolby D D else mute or decode Dolby E else mute Dolby Digital 16 bit Channel Select selects from Ch1 or Ch2 selections Dolby Digital...

Page 55: ...the program video input Note Failover criteria via this control is simple signal presence Input Video Status Displays input status of each video input along with elapsed time of signal acquire Input...

Page 56: ...re outputting Program procesed video out with SDI OUT 2 providing SDI IN A reclocked input video Note Outputs set to Input Reclocked will pass input SDI regardless of Input SDI Raster Size Frame Rate...

Page 57: ...corresponding instability on the output video Free Run Output video is locked to the device s internal clock Output video is not locked to external reference Output Rate Select Allows frame rate to b...

Page 58: ...e event of program input video Loss of Signal LOS determines action to be taken as follows Disable Outputs Disable program video SDI outputs Flat Field go to flat field on program video output Freeze...

Page 59: ...Framesync is enabled specifies the smallest amount of latency delay frames held in buffer allowed by the frame sync The frame sync will not output a frame unless the specified number of frames are ca...

Page 60: ...s of conversion being performed When converting from interlaced to progressive this results in reduced latency at the expense of fast motion smoothness Auto Enable Applies de interlacing for interlace...

Page 61: ...out the low latency processing function Normal scaler processing latency along with full ARC and pan control is available with this setting Enabled Use Both Fields This setting provides a highest qua...

Page 62: ...e settings 74 to 74 range in 0 1 steps null 0 0 V Pan control shifts vertical center of image down negative settings or up positive settings 74 to 74 range in 0 1 steps null 0 0 Downscale Filtering Co...

Page 63: ...e advance Range is 64 thru 64 sec null 0 000 sec Note Offset advance is accomplished by hold off of the reference directed release of the frame thereby effectively advancing the program video relative...

Page 64: ...AES pair contains Dolby E encoded data Dolby Digital Indicates embedded channel or AES pair contains Dolby Digital encoded data Note Dolby status displays occur only for valid Dolby signals meeting SM...

Page 65: ...ia the 16 channel Internal Bus Bus Ch 1 thru Bus Ch 16 The example above shows various Source selections that direct Emb Ch 1 thru Ch 6 and AES Ch 1 and Ch 2 onto the card internal bus unused bus chan...

Page 66: ...air and analog channel count are dependent on model Channel Mute Phase Invert Gain Controls and Peak Level Display Provides Mute and phase Invert channel controls as well as peak level meter for each...

Page 67: ...eved even if the video is user delayed or output format is changed Refer to Preferred Alignment for Dolby E in HD Systems http www dolby com about news events newsletters dtvaudio dolby e alignment ht...

Page 68: ...Flex Mix 4 AES Ch1 Ch16 AnlgCh1 Ch4 EmbCh1 Ch16 Flex Mix B Flex Mix C Flex Mix D To Audio Bus Input Routing Emb Ch 1 Emb Ch 2 Emb Ch 3 Emb Ch 4 Flex Mix 5 Flex Mix 6 Flex Mix 7 Flex Mix 8 Emb Ch 5 Em...

Page 69: ...ng various types of mixers using multiple flex buses Gain Mute Control Provides relative gain in dB control and a channel Mute checkbox 80 to 20 dB range in 0 1 dB steps unity 0 0 dB Clean and Quiet S...

Page 70: ...urce Using the drop down list selects the audio input source to be embedded in the corresponding embedded output channel from the following choices Card Audio Bus Ch 1 thru Ch 16 Built in Tone generat...

Page 71: ...BFS level tone generators with n being frequencies of 100 200 300 400 500 600 700 800 900 1k 2k 4k 6k 8k 12k and 16k Flex Bus A thru P mixer sum node outputs Audio LTC Downmixer L Downmixer R Embedded...

Page 72: ...x Bus A thru P mixer sum node outputs Audio LTC Downmixer L Downmixer R Audio DSP n sources route DSP output to device analog output Note Audio DSP source choices depend on Audio DSP asset s being ena...

Page 73: ...nnel content Center channel content is restored as in phase center channel content at a 80 dB ratio relative to overall level making center channel content less predominate in the overall mix 20 dB to...

Page 74: ...ld be considered and appropriately set Unused input channels should be set to the Silence selection Flex Bus Input Channel Source Bus Assignment Using the Source drop down list selects the audio input...

Page 75: ...Waveform 525i 5994 w ATC_VITC Noting that the incoming video contains VITC waveform timecode data as shown in the status display set the Source Priority drop down lists to include VITC Waveform timec...

Page 76: ...offset Mute LTC Control Allows LTC audio or RS 485 output to mute upon loss of selected timecode inputs When set to Enabled and input timecode is lost RS 485 LTC output goes to frozen state Audio LTC...

Page 77: ...ata Offset Controls Allows the current timecode count to be advanced or delayed on the output video Offset Advance or Delay selects offset advance or delay Offset Field delays or advances or delays ti...

Page 78: ...udio output Note Although the output line drop down on the controls described below will allow a particular range of choices the actual range is automatically clamped limited to certain ranges to prev...

Page 79: ...es equipment requiring ATC_VITC packet in both fields as a field 1 packet non toggling Note Non toggling VITC1 and VITC2 packets do not conform to SMPTE 12M 2 2008 preferences As such ATC_VITC Legacy...

Page 80: ...and CVBS outputs When enabled any combination of reticules or other markers described below can be inserted When disabled insertion of all reticules or other markers is disabled Safe Action Area SAA...

Page 81: ...olors Opacity sets the opacity of the overlay for both white black and inverse color modes Provides insertion and sizing controls for custom graticules and other markers Also provides NTSC legacy 4 3...

Page 82: ...of the horizontal line from 0 to 100 of 4 3 outputted image area Horizontal Line Pos controls the vertical positioning of the horizontal line from 0 to 100 of 4 3 outputted image area Vertical Line Co...

Page 83: ...s Position and Width Controls Position and Width controls set the area of concern to be screened by the Quality Event function X and Y Position controls set the origin point for the area of concern X...

Page 84: ...o the Presets Event Triggers sub tab controls to issue a GPO preset engage or other command when audio silence events are detected Audio Failover Threshold sets the dBFS level at which channel content...

Page 85: ...captioning function does not support PAL closed captioning standards Closed Captioning Remove Regenerate and HD Insertion Line Controls Allows removal of closed captioning packets and regeneration of...

Page 86: ...nput stream between external interfaces Interface controls select either card IP or serial data COM 1 interface where Mode is set to insertion or extraction Note COM1 is available for ADP Proc 1 only...

Page 87: ...the IP data sent to consist of only payload or send as formatted packets Table 3 1 BBG 1034 AUD PRO Function Menu List continued Notes Packets received must be sized to fit in a native ancillary data...

Page 88: ...ed Data using the Output Audio Routing Controls tab in this example Emb pair 7 8 B On the COM Routing tab select Audio Data Extractor to extract and route the received SMPTE 337 data to the desired CO...

Page 89: ...OM Port Tx Routing Function Selects port function for the respective port as LTC Encoder input or output or ANC Data Extractor Audio SMPTE 337 non PCM input or output Rx Tx Status Display Shows either...

Page 90: ...low Control Allows communication between transmit and receiving destinations to regulate data receive as follows No Flow Control Data is transmitted without buffering or checking to see if data is bei...

Page 91: ...lecting a layer in the example In Audio Routing will set the preset to only look at and touch audio routing settings and save these settings under the preset When the preset is loaded recalled the car...

Page 92: ...ntinued Download save card presets to a network computer by clicking Download Presets Save at the bottom of the Presets page Browse to a desired save location in this example My Documents Cobalt Prese...

Page 93: ...l alerts Each Event Event 1 thru Event 32 can be set to screen for any or several Definer criteria as shown in the example below Up to 32 separate events can be defined Event 1 thru Event 32 are arran...

Page 94: ...ight be expected to see are defined in any of the Event 1 thru Event 32 rows This makes certain that the card will always have a defined go to action if a particular event occurs For example if the ca...

Page 95: ...ready signal each using edge trigger GPO s which are fed to the respective GPI 1 and GPI 2 on the card Because these two boxes are independent and cannot be relied upon to provide coinciding triggers...

Page 96: ...d stop the timer s as shown below in the example here Event Timer 1 is used to set a logo insertion disable after a specific amount of elapsed time A GPI inserts the logo along with a time started at...

Page 97: ...og Status indicates overall internal operating status Download Log File allows an operational log file to be saved to a host computer This log file can be useful in case of a device error or in the ca...

Page 98: ...this example My Documents v1 0 0019 bin 3 Select the desired file and click Open to upload the file to the card Immediate firmware upload The card default setting of Automatically Reboot After Upgrade...

Page 99: ...r to performing this operation Use of any SD card not supplied by support can corrupt the device NTP Clock Setup Allows device NTP clock IP source and localization This is the clock time device will u...

Page 100: ...ngagement of alarm generation occurs 3000 msec after event detect Factory default holdoff settings shown here are recommended for at least initial settings If holdoff periods are too brief nuisance al...

Page 101: ...l Card State DashBoard frame based tree view pane Ignore alarm or set severity as Warning yellow LED or Error red LED Each of these sub tabs is described below Video sub tab independently shows for al...

Page 102: ...Last Occurrence controls and status function as described in Video p 3 69 Unused audio channels should at the minimum have Severity set to Ignore OK If this is not done nuisance alarms may occur Ancil...

Page 103: ...Logging Disabled All display rows shown here are retained in the overall log and can be downloaded as a txt file see Logging below Cleared alarms appear as an open LED Alarms configured as Error or Wa...

Page 104: ...RO directly via the web html5 interface without going through DashBoard see Figure 3 7 In addition to allowing uploads without needing a DashBoard connection this method transfers files typically much...

Page 105: ...ly or in emergency situations without the benefit of network access However the web GUI provides greatly simplified user interfaces as compared to using this menu and the arrow controls For this reaso...

Page 106: ...ert Lines Offset Horiz Offset Frame Delay Report Delay Lock Status Timecode pg 3 43 Ref VITC Status Input VITC Status Input ATC LTC Status Input ATC VITC Status Output Status Product Info pg 3 8 Produ...

Page 107: ...erview The BBG 1034 AUD PRO itself and its remote control provide error and failure indications Depending on how the BBG 1034 AUD PRO is being used i e standalone or network controlled through DashBoa...

Page 108: ...m Function Alphanumeric Display Shows device statuses STATUS LED Illuminates GREEN indicating BBG 1034 AUD PRO has successfully powered up and passed self tests INPUT LOCK LED Illuminates GREEN indica...

Page 109: ...roperly supplied all indicators should be illuminated Any device showing no illuminated indicators should be cause for concern Check the Power Consumed indication for the BBG 1034 AUD PRO This can be...

Page 110: ...place and engage Excessive or nuisance input signal quality events in log or Card State status display Holdoff periods are too brief or threshold set too high If holdoff periods are too brief or thre...

Page 111: ...t Product Support to obtain an SD card Note Option TTS only Cards shipped with option TTS use an SD card for the TTS library in addition to recovery files If your TTS equipped device was received earl...

Page 112: ...tall top cover Contact and Return Authorization Should any problem arise with this product that was not solved by the information in this section please contact the Cobalt Digital Inc Technical Suppor...

Page 113: ......

Page 114: ...Cobalt Digital Inc 2506 Galen Drive Champaign IL 61821 Voice 217 344 1243 Fax 217 344 1245 www cobaltdigital com BBG 1034 AUDPRO OM V1 1 Printed in USA...

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