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OWNER’S MANUAL
2022
SPECIAL SERIES
SYMPTOM
PROBABLE CAUSE
RECOMMENDED ACTION
Noisy/Loud motor
•
Air trapped in the pump
•
Low water level
•
Worn pump seal
•
Defective pump
>
Open bleed valve in the skimmer
>
Add water to the spa
>
Contact your Dealer
>
Contact your Dealer
Pumps power down on their own
•
Set temperature has been reached
•
Filtration cycle has ended
•
Automatic time out
•
Overheat safety protection
>
No problem
>
No problem
>
Pumps are set to run for a predetermined time
while the spa is in use (15-20 Mins)
>
The pumps have a thermal overload which will
prevent them from running for extended periods
of time. Wait until pumps have cooled down (1+
hrs). If problem persists, contact your Dealer.
Pump running constantly, will not
turn off
•
Filter cycle set to 24 hours
•
Problem with the circuit board
>
Turn off 24 hour filtration
>
Turn power off at GFCI and contact your Dealer
Pump will not turn on
•
GFCI tripped
•
Motor has overheated
•
Not plugged in
•
Damaged plug
•
Seized motor
•
Blown fuse
•
Motor vent is blocked
>
Reset the GFCI
>
Let cool for 1+ hour
>
Plug in to the board
>
Contact your Dealer
>
Contact your Dealer
>
Check fuse or contact your Dealer
>
Clear debris from the vent
SYMPTOM
PROBABLE CAUSE
RECOMMENDED ACTION
Spa does not work
•
Power is turned off
>
Reset GFCI
No display on the control panel
•
Power is turned off
•
Defective topside control
>
Reset GFCI
>
Contact your Dealer
Letters on the control panel
•
An error has been found
>
Refer to the Reference Card for your control panel
to verify the error. Contact your Dealer for service
SPA SYSTEM
PUMP PROBLEMS
TROUBLESHOOTING GUIDE
Summary of Contents for President's Club Special Freedom
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