C S V-1 5 4 5 M A N U A L
SenseVision MST Hub USB Type C to DisplayPor t™ 1.2 dual monitor
www.club-3d.com
Scenario: No video on some downstream monitors connected:
1. The hub can support up to two monitors at 1920 x 1080 resolution or two monitors at
2560 x 1600 resolution.
NOTE:
Playing audio over the DisplayPort™ connection will reduce the
number of monitors the hub can support.
2. Check the DisplayPort™ cable to be sure it is connected to the hub and monitor.
Use only the DisplayPort™ cable that was provided with the monitor for the hub connection.
3. If the monitor is a DVI or VGA monitor, check the DisplayPort™ cable to be sure it is connected
to the hub. Check the other end of the cable to make sure the DisplayPort-to-DVI or
DisplayPort-to-VGA adapter is properly connected to the DisplayPort™ cable and to the monitor.
4. If the monitor is a DVI or VGA monitor and the cable and adapter are properly attached, test
the monitor, cable, and adapter with another computer.
5. Check the computer or graphics card user manual to confirm the number of multi-stream
video signals that are supported and the maximum resolution.
6. Check the Windows Display Control Panel to confirm that the downstream monitors attached
to the hub have all been detected and enabled.
7. Check the monitor with no video to confirm the DisplayPort™ input has been selected.
Scenario: Same image appears on all downstream ports:
1. Check the computer or graphics card user manual to confirm that DisplayPort™ 1.2 and
a multi-stream video sig o the latest version available to enable the multi-stream functionality.
Regulatory information
DisplayPort™ Multi-Stream 1-2 Hub complies with the FCC/CE rules and abides by worldwide
regulatory compliance, engineering, and environmental affairs.
