3DM580S USER MANUAL
www.cloudraymotor.com
10
The position or speed
is wrong
The signal is disturbed
Eliminate interference for reliable grounding
The command input is incorrect
Check the upper computer instructions to
ensure the output is correct
The setting of Pulse per revolution is
wrong
Check the DIP switch status and correctly
connect the switches
Encoder signal is abnormal
Replace the motor and contact the
manufacturer
The drive terminal
burned up
Short circuit between terminals
Check power polarity or external short circuit
Internal
resistance
between
terminals is too large
Check whether there is any solder ball due to
excessive addition of solder on the wire
connections
The motor is out of
tolerance
Acceleration and deceleration time is
too short
Reduce command acceleration or increase
drive filtering parameters
Motor torque is too low
Select the motor with high torque
The load is too heavy
Check the load weight and quality and adjust
the mechanical structure
The current of power supply is too
low
Replace the appropriate power supply
Appendix A. Guarantee Clause
A.1 Warranty period: 18 months
We provide quality assurance for one year from the date of delivery and free maintenance service for our
products during the warranty period.
A.2 Exclude the following:
■
Improper connection, such as the polarity of the power supply is reversed and insert/pull the motor
connection when the power supply is connected.
■
Beyond electrical and environmental requirements.
■
Change the internal device without permission.
A.3 Maintenance process
For maintenance of products, please follow the procedures shown below:
(1) Contact our customer service staff to get the rework permission.
