CLIMASTAR SILICIUM SMART PRO, User Manual, Page: 18 / 20

18
6. FAQs
PROBLEM PROBABLE CAUSE SOLUTION
The device
does not
heat up
The device is in energy-saving
mode
Due to the thermal inertia, the device transfers heat
to the room; should you need more temperature,
increase the device temperature.
The room
does not
reach the
desired
temperature
Incorrect setting of the set
temperature
Check the set temperature on the display to verify it
is the desired temperature.
Improper sizing
The power is not the adequate for the place in which
it has been installed.
Excessive height
Make sure the system is installed at the recommended
height or rise set temperature to compensate probe
reading
Input and output grids are
obstructed
Do not place anything on top of the radiator and do
not install it inside a hole made in the septum.
The
radiator
does not
operate
Set temperature below room
temperature
Rise the radiator’s set temperature until it is 1 degree
above the room temperature
Control panel switch and
protection down
Check that the automatic control is not down. If it is
down put it up.
Make sure the installation is correct and that there are
independent lines for the heating system with a 2.5
mm2 cable gauge and a maximum power of 3500 w.
Switch is off Set the switch in position I.
Program is OFF
Check that the set program is the chosen one or set the
one you desire.
The
radiator
stains the
walls
Radiator located at a very low
height
The minimum height from the floor to the radiator’s
lower part must be at least 25 cm.
Dust accumulation in the lower
grid.
Vacuum it. The vacuuming should be done at the
beginning of each heating season.
Type of painting on the wall
Paints with a high content in rutile are likely to
darken.
Blocked
buttons
No response from operating
buttons
Press buttons MODE and simultaneously for 3
seconds.