Troubleshooting
The Roller Mixer provides a simple-to-operate user interface when used in conjunction with this User Manual.
If at any stage you experience abnormal operation (anything other than that described in this Operating Manual) this may
indicate a fault condition. If the Tube Roller Mixer fails to operate, this may also indicate a fault condition.
Fault conditions must be referred to an authorized service technician immediately and the equipment should be
unplugged from the mains power supply socket.
Make a written note of any abnormal operation and contact Nickel Electro using the contact details provided in the
section of this User Manual titled “Nickel Electro Service Contact Information” if you believe your equipment is exhibiting
a fault condition.
Warranty Conditions
1.
Provided the terms of payment are duly complied with, Nickel Electro Ltd undertakes for a period of two years from
the date of delivery of the product ("the Product") to the Customer to repair or replace any defects in the Product
which arise under proper and normal conditions of use and which are due to faulty materials or workmanship.
Nickel Electro Ltd may, at its own discretion, opt to give the Customer a full refund of the price paid for the Product instead of a
repair or replacement.
2.
Subject to paragraph 8, Nickel Electro Ltd accepts no liability where in its reasonable opinion the defect is due to: a)
the Customer's failure to follow operating instructions, b) incorrect installation, c) fair wear and tear, d) damage due
to the use of spare parts other than those spare parts of Nickel Electro Ltd or which are recommended by Nickel
Electro Ltd, e) alterations or repairs being undertaken by a person(s) other than an authorised representative of
Nickel Electro Ltd.
3.
Any claim under this warranty must be in writing, and must give the serial number and description of the
Product, order number and date of delivery.
4.
Any Products or parts thereof, which may require repair or replacement, shall be repaired or replaced (at the
discretion of Nickel Electro Ltd) at the premises of Nickel Electro Ltd. The Product to be repaired shall be delivered
carriage paid back to Nickel Electro Ltd by the customer at the Customer’s risk and expense. It is the Customer's
own responsibility to pack the Products securely and to ensure that they are not damaged in transit. Any such
products or parts will be redelivered by Nickel Electro Ltd to the Customer free within the United Kingdom. All
faulty parts removed from the Product will become Nickel Electro Limited’s property. Any other repairs or work by
Nickel Electro Ltd will be carried out under the terms and conditions for specialist engineers currently in force.
5.
In the event of replacement of the Product with a new or reconditioned model, the replacement product will be
covered by this warranty until two years after delivery of the original Product.
6.
In no circumstances shall any of the Products be returned to Nickel Electro Ltd without its prior written consent. If any
Products or parts thereof are returned unnecessarily all cost involved, including a charge for inspection, handling
and the return carriage must be paid by the Customer.
7.
This warranty does not affect the Customer's statutory rights.
8.
Nothing in this warranty seeks to limit or exclude liability for a) death or personal injury arising out of Nickel-
Electro's negligence, or b) any other liability that cannot be excluded or limited by law.
