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© 2003 Directed Electronics, Inc. All rights reserved.
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SYSTEM OVERVIEW
A GPS/Cellular tracking device is installed in your vehicle in
order to continuously update GPS data via satellite. Signals to
and from the vehicle go through the nearest cellular tower,
and all transmissions go through a state-of-the-art network
operations control center for processing. Call center agents are
available 24 hours a day, 365 days a year, to assist in contact-
ing local emergency services.
Your system has four main functions: stolen vehicle tracking,
notification, vehicle controls, and position tracking. Each area
is monitored or controlled over the telephone or on line.
Stolen Vehicle Tracking
If you suspect your vehicle has been stolen, call the toll-free
number on your Quick Reference Card or on the Web site’s
Support page. For identification purposes, have your ESN and
passcode available. Once the call is complete, you will be con-
nected to the local police department in order to file a police
report. After the report is filed, the professional call center
agent will work with the police to recover your vehicle. You
will be given a case number and contacted again once more
information regarding your vehicle is known.
Warning: Recovery of a stolen vehicle should be conducted
through a governmental police agency only. do not
attempt to recover your vehicle without police assis-
tance. A thief should never be confronted.
Notification
The vehicle automatically reports specific event information
such as a triggered security system, low vehicle battery, or
vehicle in motion (i.e., unauthorized towing). These notifica-
tions are set by the user and have up to three different contact
methods—e-mail, telephone, or voicemail pager—for each
event.
REGISTERING YOUR SYSTEM
There are three ways to register your GPS Tracking System. All
information needed to register, including the Web site, elec-
tronic serial number (ESN), and passcode, can be found on the
Quick Reference card
at the back of this guide.
1.
Internet
- For fast and easy registration, the on-line
method is recommended. You can begin using your
system immediately. Please note your ESN is your
login number.
2.
Fax
- Fill out the enclosed Service Activation form
and fax it to
888-854-3342
. It may take up to 24
hours before you will be able to access your account.
3.
- Fill out the enclosed Service Activation form and
mail to the address provided on the form. The registra-
tion process may take up to a week to complete.
NOTE:
In the event that on-line registration is not complet-
ed, the system will prompt you to complete the reg-
istration next time you enter the Web site.
Service Activation
Your system provides the Stolen Vehicle Tracking Service plan
as outlined on your Service Activation form. However, there
are two additional service plans available; the terms and con-
ditions are outlined in the enclosed Service Activation form.
All GPS Tracking Systems are shipped purposely inoperable;
upon installation the system must be configured with the sup-
porting service system. This configuration set up process must
be preformed by the installer prior to normal operation.
After a complete function test by the installer, you will be
ready to register your system. Your installer will discuss the
ESN and passcode needed to access your account. Once your
installer has configured the system and you have completed
registration, your GPS Tracking System will be activated and
ready to use.
