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Troubleshooting

CD Device 7 - 23

7

A music compact disc can be read while a data disc can not.

possible cause:

There may be a problem with the disc hardware 
or software. 

solution:

Refer to your operating system manual for more 
information on the software and make sure you 
have the correct software installed for running 
video compact discs/DVD’s. If the proper soft-
ware is properly installed and a problem still 
exists, contact your service representative about 
a possible hardware problem.

Summary of Contents for D610S

Page 1: ......

Page 2: ...anyway responsible for any loss or damage resulting from the use or misuse of this publication This publication and any accompanying software may not in whole or in part be reproduced translated tran...

Page 3: ...other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home or other limited viewing uses only unless otherwise authorized by...

Page 4: ...owever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or televi sion reception which can be determined b...

Page 5: ...wl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock...

Page 6: ...er dans un sous sol humide ou pr s d une piscine 2 viter d utiliser le t l phone sauf s il s agit d un appareil sans fil pen dant un orage lectrique Ceci peut pr senter un risque de choc lec trique ca...

Page 7: ...o not expose it to any shock or vibration 2 Don t overheat it Keep the computer and power supply away from any kind of heating element Keep the computer out of direct sunlight Don t store or use the c...

Page 8: ...the computer is on Do not disassemble the computer by yourself Remember to periodically save your data as data may be lost if the battery is depleted Perform routine maintenance on your computer 6 Tak...

Page 9: ...ocal power company The power adapter may have either a 2 prong or a 3 prong grounded plug The third prong is an important safety feature do not defeat its purpose If you do not have access to a compat...

Page 10: ...spose of batteries carefully Batteries may explode or leak if exposed to fire or improperly handled or discarded Keep the battery away from metal appliances Affix tape to the battery contacts before d...

Page 11: ...and the computer to electric shock Refer all servicing to authorized service personnel Unplug the computer from the power supply Then refer servicing to quali fied service personnel under any of the f...

Page 12: ...make sure it s latched 4 Disconnect the AC adapter and cables Stow them in the carry ing bag 5 The AC adapter uses voltages from 100 to 240 volts so you won t need a second voltage adapter However che...

Page 13: ...ome areas computer theft is very common Don t check it with normal luggage Baggage handlers may not be sufficiently careful Avoid knocking the computer against hard ob jects Beware of Electromagnetic...

Page 14: ...rhead compartment make sure it s secure Contents may shift and or fall out when the compartment is opened Get power where you can If an electrical outlet is available use the AC adapter and keep your...

Page 15: ...eight of the chair and or desk so that the keyboard is at or slightly below the level of your elbow Keep your forearms wrists and hands in a relaxed position Your knees should be slightly higher than...

Page 16: ...lter your posture frequently Stretch and exercise your body several times a day Take periodic breaks when you work at the computer for long periods of time Frequent and short breaks are better than fe...

Page 17: ...he display to avoid glare or reflections from overhead light ing or outside sources of light Keep the display screen clean and set the brightness and contrast to levels that allow you to see the scree...

Page 18: ...Commission FCC Statement III Instructions for Care and Operation VI Power Safety VIII Battery Precautions IX Cleaning X Servicing X Travel Considerations XI Introduction 1 1 Overview 1 1 The Manual 1...

Page 19: ...with LCD Panel Open 1 9 LCD Panel 1 10 LED Power Auto Mail Indicators 1 10 Close Cover Switch 1 10 Stereo Speakers 1 10 LED Status Indicators 1 11 Hot Key Buttons 1 11 Power Button 1 12 Keyboard 1 12...

Page 20: ...ce 1 18 Infrared Transceiver 1 19 Rear View 1 20 RJ 11 Phone Jack 1 20 RJ 45 LAN Jack 1 21 Printer Parallel Port 1 21 External Monitor CRT Port 1 21 S Video Port 1 21 PS 2 Type Port 1 22 DC In Jack 1...

Page 21: ...The Hard Disk Drive HDD 2 12 The USB Floppy Disk Drive FDD 2 13 Inserting Removing Floppy Disks 2 13 The CD Device 2 14 Loading Discs 2 14 Handling CD s or DVD s 2 15 DVD Regional Codes 2 16 Changing...

Page 22: ...Parallel Printer 2 29 Install Instructions 2 29 Advanced Controls 3 1 Overview 3 1 Advanced Video Controls 3 2 Opening the LCD 3 2 Video Driver Controls 3 3 Making Adjustments for the Display 3 4 Disp...

Page 23: ...ptions 3 18 Conserving Power Through Individual Components 3 19 Monitor Standby 3 19 Hard Disk Standby 3 19 Conserving Power Throughout the System 3 20 Hibernate Mode vs Shutdown 3 20 Standby Mode vs...

Page 24: ...river Message 4 3 Version Conflict Message 4 3 Windows 2000 Professional 4 5 Audio Win2000 4 5 Modem Win2000 4 5 LAN Win2000 4 6 Video Win2000 4 7 TouchPad Win2000 4 7 Hot Key Win2000 4 8 Auto Mail Wi...

Page 25: ...tings 5 2 The Power On Self Test POST 5 3 POST Screen 5 4 Failing the POST 5 5 Fatal Errors 5 5 Non Fatal Errors 5 5 The Setup Program 5 6 Entering Setup 5 6 Setup Screens 5 7 Main Menu 5 8 Advanced M...

Page 26: ...8 Software 6 8 Setting Up a New HDD 6 8 Upgrading the System Memory 6 9 Removing the Keyboard 6 10 Troubleshooting 7 1 Overview 7 1 Basic Hints and Tips 7 2 Backup and General Maintenance 7 4 Viruses...

Page 27: ...Preface Keyboard and Mouse 7 26 Printer 7 27 Operation 7 30 Glossary G 1 A G 1 B G 1 C G 2 D G 3 F G 3 G G 4 H G 4 I G 4 J G 5 K G 5 L G 5 M G 6...

Page 28: ...reface U G 11 V G 11 Z G 12 Appendix A Specifications A 1 Processor A 1 Core Logic A 1 Structure A 1 Security A 2 Memory A 2 BIOS A 2 LCD A 2 Display A 3 Storage A 3 Audio A 4 PC Card A 4 Interface A...

Page 29: ...Preface Physical Dimensions A 7 Weight A 7 Optional A 7...

Page 30: ...Introduction 1 Chapter 1 Introduction Overview What this chapter covers The Manual how to use it Quick Start Guide the minimum you need to know System Map navigating around your computer...

Page 31: ...page 5 1 and Upgrading The Computer on page 6 1 You may also find the notes marked with a 5 of interest to you Beginners and Not So Advanced Users If you are new to computers or do not have an advance...

Page 32: ...Warning Boxes No matter what your level please pay careful attention to the warning and safety information indicated by the symbol Also please note the safety and handling instructions as indicated i...

Page 33: ...u have questions about the operating systems or programs then please consult the ap propriate manuals System Software Your computer may already come with system software pre in stalled Where this is n...

Page 34: ...e chapter before continuing Unless you need to install an operating system your computer should be ready to work right out of the box Before you begin please follow the safety instructions in the Pref...

Page 35: ...our operating system Further explanations of the various subsystems are covered in the chapter or pages indicated Getting to Know Your Computer The following graphics will help you to become familiar...

Page 36: ...n 1 Models Model Differences This manual refers to three notebook models pictured on this page The models vary slightly in external de sign Photographs used throughout this manual are of Model A Model...

Page 37: ...Closed To open the LCD display 1 Place the computer on a stable surface 2 Move the cover latch 1 to the right and hold it to release the top cover 2 1 Figure 1 2 Top View with LCD Panel Closed 1 LCD...

Page 38: ...anel Open Figure 1 3 Top View with LCD Panel Open 1 LCD 2 LED Power Auto Mail Indicators 3 Close Cover Switch 4 Speakers 5 LED Status Indicators 6 Hot Key Buttons 7 Power Button 8 Keyboard 9 TouchPad...

Page 39: ...d power source status of the computer The third indicator may be configured to give a visual confirmation when e mail is received in the default e mail program see Auto Mail Checker on page 2 9 Close...

Page 40: ...to LED Status Indicators on page 2 7 for more information on what the lights mean Hot Key Buttons The three Hot Keys allow you instant access to your default internet browser default e mail program an...

Page 41: ...ring the Power Button on page 3 23 Keyboard The computer has a Win Key keyboard with an embedded numeric Shutdown Please note that you should always shut your computer down by choosing the Shut Down T...

Page 42: ...ht TouchPad button is the same as the right mouse button the left TouchPad button is the same as the left mouse button The central buttons may be used to scroll up and down or they may be config ured...

Page 43: ...event possible theft a Kensington type lock can be attached to this slot Locks can be purchased at any computer store Vent This enables airflow to prevent the notebook from overheating 1 2 Figure 1 4...

Page 44: ...e View 1 2 3 4 5 7 8 9 6 10 Figure 1 5 Right Side View 1 Microphone In Jack 2 Headphone Out Jack 3 S PDIF Out Port 4 Mini IEEE 1394 Port 5 Three USB Ports 6 USB FDD optional 7 PC Card Slot 8 PC Card E...

Page 45: ...his jack S PDIF Out Port You can use this port for S PDIF Sony Philips Digital Interface For mat output which allows you to connect your DVD capable PC to a Dolby AC 3 compatible receiver for 5 1 or d...

Page 46: ...eed to turn the system off Optional 3 5 USB FDD Floppy Disk Drive Your computer may have a 3 5 USB 1 44 MB floppy disk option see 6 in Figure 1 5 Right Side View on page 1 15 depend ing on the configu...

Page 47: ...e refer to The CD Device on page 2 14 1 CD ROM or DVD label to indicate which type 2 Busy Indicator 3 Open button 4 Emergency eject hole CD Emergency Eject If you need to manually eject a CD DVD e g d...

Page 48: ...evice and is 115 2K bps SIR 4M bps FIR IrDA 1 1 compliant For further information please re fer to the manual of the device you wish to connect Infrared Communication The Infrared transceiv er operate...

Page 49: ...RJ 11 Phone Jack 2 RJ 45 LAN Jack 3 Parallel Port 4 Vent 5 External Monitor CRT Port 6 S Video Port 7 PS 2 Type Port 8 DC In Jack 2 3 4 5 7 8 6 1 Overheating To prevent your computer from overheating...

Page 50: ...This port supports ECP Extended Capabilities Port and EPP En hanced Parallel Port 1 7 1 9 modes External Monitor CRT Port Connect an external CRT monitor to this port to allow dual video or simultane...

Page 51: ...on 1 PS 2 Type Port Connect an external PS 2 type mouse or keyboard to this port You can use a Y splitter if you want to attach both DC In Jack Plug the supplied AC adapter into this jack to power you...

Page 52: ...oduction 1 Bottom View 1 1 2 4 3 5 2 Overheating To prevent your com puter from overheating Figure 1 8 Bottom View 1 CD Device Release Latch 2 Vents Fan Outlets 3 HDD Bay 4 Battery 5 Battery Release L...

Page 53: ...Introduction 1...

Page 54: ...be used almost anywhere in the home office or on the road To learn more about your computer please read this chapter This chapter includes The Power Sources Turning on the Computer The LED Indicators...

Page 55: ...puter 2 Plug the AC power cord into an outlet and then connect the AC power cord to the AC adapter 3 Raise the lid LCD to a comfortable viewing angle 4 Press the power button to turn on 5 Power Button...

Page 56: ...Battery life varies depending on the applications and the configuration you re using To increase battery life let the battery discharge completely before re charging Figure 2 1 Battery Removed We rec...

Page 57: ...rned off but plugged into an electri cal outlet battery charge time is reduced refer to LED Power Communication Indicators on page 2 8 for information on the battery charge status Proper handling of t...

Page 58: ...ernate Shutdown hot key button if pressed for less than 4 seconds pressing and holding the Power Button for longer than this will shut the computer down and is appropriately config ured in the OS Cont...

Page 59: ...of LED indicators LED Status Indicators and LED Power Automail Indicators on your computer These dis play helpful information about the current status of the computer 1 LED Status Indicators 2 LED Po...

Page 60: ...lor Description Green The Hard Drive is being accessed Green Number Lock is activated Green Caps Lock is activated Green Scroll Lock is activated Num Lock For more information on the number lock featu...

Page 61: ...is turned on Blinking Green The system has entered the configured standby mode Orange The battery is being charged Green The battery is fully charged Blinking Orange The battery has reached criti call...

Page 62: ...hen configure it to give notification when new mail is received You must be online to re ceive this notification note that this program only supports the POP3 protocol and your default mail program do...

Page 63: ...for your mailserver name pass word program and method s of notification Note Check with your Inter net Service Provider network administrator or Mail Service provid er for details on what to put on t...

Page 64: ...you want to appear in this group see Figure 2 5 If you choose to enable the Mail LED then the icon will blink when you receive new mail in your default mail pro gram You may add the e mail addresses o...

Page 65: ...disk is accessible from the bottom of your computer as seen below 1 remove screw 2 Further details on removing and in serting the hard disk are available in Upgrading the Hard Disk Drive on page 6 5...

Page 66: ...n refer to Boot Menu on page 5 16 Note If your configuration does not include the FDD you may pur chase an external USB FDD Inserting Removing Floppy Disks When using the floppy drive always insert yo...

Page 67: ...ing up use just enough force for the disc to click onto the tray s spindle Gently push the CD DVD tray in until its lock clicks The Busy Indicator will light up while data is being accessed or while a...

Page 68: ...ft dry cloth to remove dust or fingerprints Do not write on the surface with a pen Do not attach paper or other materials to the surface of the disc Do not store or place the CD or DVD in high tempera...

Page 69: ...ifth selection is permanent This cannot be altered even if you change your operating system or you use the module in another computer Multiple Display Modes DVD Playback In Mirror mode DVD movies must...

Page 70: ...OM device to bring up the Properties menu and select the DVD Region tab to bring up the control panel as seen in DVD Regional Codes Windows XP on page 2 16 DVD Regional Coding Region Geographical Loca...

Page 71: ...ipped with a type II PCMCIA 3 3V 5V 12V socket Inserting and Removing PC Cards Align the PC card with the slot 1 and push the card in until it locks into place To remove a PC card simply press the eje...

Page 72: ...s three Hot Key buttons for quick one button access to e mail 1 the Internet 2 or a user defined application 3 To make full use of the Hot Key features you must install the Hot Key driver see What to...

Page 73: ...l program Activate the default Internet browser Activate the user specified application e g Microsoft Word or Excel Non Default E Mail and Browser Programs It is possible to config ure both the email...

Page 74: ...the desired application exe see the sidebar program exists 5 Double Click on the program file or choose Open 6 The Hot Key is now set to execute that program Application exe You will need to locate t...

Page 75: ...Figure 2 10 Function Keys Numeric Keypad on page 2 24 Keys Description Fn F3 Mute Toggle Fn F4 Suspend Resume Fn F5 Audio Volume Decrease Fn F6 Audio Volume Increase Fn F7 Switch Display between LCD C...

Page 76: ...the top right of the keyboard You may check if Num Lk is enabled or not by looking at the LED status indicators see LED Status Indicators on page 2 7 You may type the numbers directly from the embedd...

Page 77: ...ction Keys and Numeric Keypad Figure 2 10 Function Keys Numeric Keypad 2 4 5 3 9 10 1 7 6 8 11 1 Fn Key 2 Mute Toggle 3 Suspend Resume State Toggle 4 Audio Volume Decrease 5 Audio Volume Increase 6 CR...

Page 78: ...glide pad for precise move ments Its functions the same way as a two button mouse the central Rocker Switch may be configured as a third button if you prefer The right TouchPad button is the same as t...

Page 79: ...u can configure the functions by double clicking the TouchPad driver icon on the taskbar to bring up the Mouse Properties control panel Figure 2 11 You may then con figure the TouchPad tracking button...

Page 80: ...rough either the PS 2 interface or through one of the USB ports 5 Mouse Driver If you are using an ex ternal mouse your op erating system may be able to auto configure your mouse during its installati...

Page 81: ...anual for specific instructions and configuration options USB Printer Most new printers have a USB interface connection There are three USB ports on your notebook computer and you may use any one of t...

Page 82: ...er tray toner ink cartridge etc 2 Attach the parallel cable to the printer 3 Connect the printer s parallel cable to the parallel port at the rear of the computer see Rear View on page 1 20 4 Turn ON...

Page 83: ...Using The Computer 2...

Page 84: ...tery management features Drivers You are unable to use most advanced con trols until the neces sary drivers and utilities are properly in stalled If your system hasn t been properly configured your se...

Page 85: ...en the lid adjust it so you can look at the screen straight on without any glare If necessary adjust the brightness controls Fn F8 F9 Protecting the LCD Do not allow any for eign objects i e paper or...

Page 86: ...perties control panel in Windows as long as the video driver is installed What to Install on page 4 2 Depending on the configuration purchased the LCD is capable of supporting the following resolution...

Page 87: ...1 Click Start point to Settings and click Control Panel if you are in Category View choose Appearance and Themes 2 Double click Display icon 3 In the Display Properties dialog box click Settings tab 4...

Page 88: ...Advanced Controls 3 Display Properties When the Display Properties control panel is open click the Ad Figure 3 2 Advanced Display Properties 1 2 3...

Page 89: ...Panel if you are in Category View choose Appearance and Themes 2 Double click Display icon 3 In the Display Properties dialog box click Settings tab 4 Click Advanced button and click SiS Utility Mana...

Page 90: ...Driver Mode Setting Video Settings Gamma Correction Settings for VGA monitors and General Infor mation by clicking the appropriate tab and adjusting the setting Some screen examples are shown below F...

Page 91: ...ontrol on page 5 11 Bear in mind that the more overall memory is used as video memory the less is available as system memory This memory is allocated from your system memory e g if your computer has 1...

Page 92: ...Video port at the rear of the computer Single 4 The built in LCD and a CRT showing the same Image Mirror 5 The built in LCD and a TV showing the same Image Mirror 6 The built in LCD and a CRT showing...

Page 93: ...lay device Mirror The LCD CRT or TV outputting the same view Multimonitor The LCD CRT or TV outputting a different view Win dows XP only Multiple Display Modes DVD Playback In Mirror mode DVD movies m...

Page 94: ...s to display the LCD only the LCD and the external display together and the external display alone make sure you allow time for the screens to refresh as you toggle through Note If you only use the ke...

Page 95: ...efer to see What to Install on page 4 2 for setup instructions To use the display options from the video driver control panel do the fol lowing 1 Plug the CRT or TV into the appropriate port 2 Followi...

Page 96: ...a few seconds to refresh 6 Click Yes to keep the settings 7 If you have chosen the Multimonitor option choose which device is to be Display_1 and which is to be Display_2 8 Click OK Yes to restart yo...

Page 97: ...rate of your CRT is impor tant If it is too low and or you re using fluores cent lighting the screen will appear to flicker To reduce flickering on a CRT use faster refresh rates we recommend a refre...

Page 98: ...to drag the monitors to match the physical arrangement you wish to use Multimonitor Use the Display Prop erties control panel to drag the monitors to match the physical ar rangement you wish to use I...

Page 99: ...ays Driver Controls on page 3 12 The TV system format may be switched between PAL and NTSC in the BIOS see TV System Advanced Menu Advanced Chipset Control on page 5 12 You can also adjust the TV Scan...

Page 100: ...enhanced power saving techniques and gives the operating system OS direct control over the power and thermal states of devices and processors For ex ample it enables the OS to set devices into low pow...

Page 101: ...m of power management available so check your documen tation 5 BIOS Settings You may use the CPU Throttle setting to manage power in the BIOS This is especial ly useful for users who are interested in...

Page 102: ...e Hard Disk Standby The computer s hard disk motor will be turned off if the hard disk drive has not been accessed for a specified period of time If the sys tem reads or writes data the hard disk moto...

Page 103: ...in the Power Options con trol panel Figure 3 11 on page 3 22 Hibernate Mode vs Shutdown Hibernate Mode and Shutdown are the same in that the system is off and you need to press the power button to tu...

Page 104: ...you are not using your computer for a certain length of time which you specify in the operating system it will enter Standby mode to save power The system can resume from Standby mode by Pressing the...

Page 105: ...e longest time to return to full operation You can set your notebook to automatically enter Hibernate mode when the bat tery power is almost depleted You will need to enable Hibernate mode from the Hi...

Page 106: ...ode the LED will blink green in Hiber nate mode the LED will be off If you are in a power saving mode set to save power through individual components e g hard disk monitor the LED will remain green Su...

Page 107: ...evices attached Power Management settings in the OS will help prolong the battery life if configured appropriately Battery life may be shortened through improper maintenance To op timize the life and...

Page 108: ...e com puter use up all of the battery power and shut down on its own it is best to disable the Power Options functions in the Control Panel As the battery nears the end of its life don t work on any c...

Page 109: ...ent applications and external devices consume battery power even when they are not being used To conserve battery power we recommend Closing modem or communication applications when they are not being...

Page 110: ...e and extend your battery life on the preceding pages your battery should last a long time However there may be times when you are required to remove swap or replace the battery To do so follow these...

Page 111: ...indicated by arrow 2 in Figure 3 14 4 Slide the latch to the left as indicated by arrow 3 and the bat tery should pop up 5 Take the battery out and replace it with the new battery 6 Slide the latch ba...

Page 112: ...tems The system takes advantage of some newer hardware components for which the lat est versions of most available operating sys tems haven t built in drivers and utilities Thus some of the system com...

Page 113: ...wse to D You will notice that many of the instructions for driver installation require you to Navigate Browse to D In this case D is the drive specified for your CD device Not all computers are setup...

Page 114: ...just click Yes Con tinue Anyway to ignore the message and continue the installation procedure You will receive this message in cases where the driver has been released after the version of Windows yo...

Page 115: ...4 1 What to Install Feature Win 2000 Win XP Audio page 4 5 page 4 9 Modem page 4 5 page 4 10 LAN page 4 6 page 4 11 Video page 4 7 page 4 12 TouchPad page 4 7 page 4 12 Hot Key page 4 8 page 4 13 Aut...

Page 116: ...trol Panel Start Menu and point to Set tings and click Control Panel then double click the Sounds Multimedia 8 Under Speaker Setup select 5 1 Sur round Speakers from the pull down menu and click OK O...

Page 117: ...10 The modem is ready for dial up configu ration LAN Win2000 1 Click Start menu point to Settings and click Control Panel Double click Sys tem icon and then click Hardware tab Device Manager button 2...

Page 118: ...Next Next Next 4 Click Finish to restart your computer 5 After restart navigate Browse to D DRIVERS VIDEO Win2k XP AG P SETUP EXE and click OK TouchPad Win2000 1 Click Start menu Run 2 Navigate Browse...

Page 119: ...outlined in Hot Keys on page 2 19 Auto Mail Win2000 1 Click Start menu Run 2 Navigate Browse to D DRIVERS Automail setup exe and click OK 3 To continue click Next Next 4 Click Finish when the Setup Co...

Page 120: ...to the Sounds Audio Devices con trol panel Start Menu and point to Set tings and click Control Panel then double click the Sounds Audio Devices icon Note If you are in the Category View 7 Click Advan...

Page 121: ...and scroll down to Proper ties and click on it go to step 3 3 Click the Hardware tab then click Device Manager button 4 Click next to Other Devices if its sub items are not shown cific location Advanc...

Page 122: ...to make the sub menu appear and scroll down to Proper ties go to step 3 and click on it 3 Click the Hardware tab then click Device Manager button 4 Click next to Network Adapters if its sub items are...

Page 123: ...AG P SETUP EXE and click OK 6 To continue click Next 7 Click Finish to restart your computer TouchPad WinXP 1 Click Start menu Run 2 Navigate Browse to D DRIV ERS TOUCHPAD winxp Setup exe and click O...

Page 124: ...ns as outlined in Hot Keys on page 2 19 Auto Mail WinXP 1 Click Start menu Run 2 Navigate Browse to D DRIVERS Automail setup exe and click OK 3 To continue click Next Next 4 Click Finish to restart yo...

Page 125: ...Drivers Utilities 4...

Page 126: ...g important changes to the system e g hard disk setup then you should review this chapter first and note the original settings found in Setup Even if you are a beginner keep a record of the settings y...

Page 127: ...ost important settings you may need to change at some point Option Page Purpose Installed OS 5 11 Tells the computer which type of operating system you are using Embedded Shared Memory 5 11 Specify s...

Page 128: ...d RAM As the POST proceeds the computer will tell you if there is anything wrong If there is a problem which prevents the system from booting it will display a system summary and prompt you to run Set...

Page 129: ...enix Bios 4 0 Release 6 0 Copyright 1985 2001 Phoenix Technologies Ltd All Rights Reserved BIOS Revision 1 00 D4 KBC EC Firmware Revision 1 00 D1 CPU Intel R Pentium R 4 CPU 1 80GHz 636K System RAM Pa...

Page 130: ...ized service center as soon as possible Non Fatal Errors This kind of error still allows you to boot You will get a message identifying the problem make a note of this message followed by the prompt P...

Page 131: ...n on the computer and press F2 during the POST The prompt Press F2 to Enter Setup seen in Figure 5 1 is usu ally present for a few seconds after you turn on the system If you get a Keyboard Error usua...

Page 132: ...to navigate each screen are in the box along the bottom of the screen If these tools are confusing press F1 to call up a General Help screen Then use the arrow keys to scroll up or down this page The...

Page 133: ...Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Item Specific Help Tab Shift Tab or Enter selects field System Time 22 01 05 System Date 03 26 2002 Primar...

Page 134: ...s HDD bay These items are configured automatically for you Secondary Master Main Menu Pressing Enter under opens the sub menu to show the configuration of the CD device bay These items are configured...

Page 135: ...g system installed on your system which you will use most commonly Note An incorrect setting can cause some operating systems to display unexpected behavior Setup Warning Setting itmes on this menu to...

Page 136: ...ailable as video memory By default the video memory is set to 32MB You may also set it to 16MB or 64MB max imum Bear in mind that the more overall memory is used as video memory the less is available...

Page 137: ...ion for a TV connected to the S Video port check your TV manual if you are unsure of the setting I O Device Configuration Advanced Menu The sub menus under this line include options to configure the P...

Page 138: ...ower without the AC adapter plugged in this function can be enabled to increase the bat tery life by setting the CPU clock to run only part of the time you can set the percentage of time the clock wil...

Page 139: ...ed Security Boot Exit F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Item Specific Help Supervisor Password controls access to the set...

Page 140: ...urity Menu Set a password for booting the computer Only users who enter a cor rect password can boot the system see Warning in the sidebar Password Warning If you choose to set a boot password NEV ER...

Page 141: ...Enter Select Sub Menu F10 Save and Exit Item Specific Help Keys used to view or configure devices Enter expands or collapses devices with a or Ctrl Enter expands all Shift 1 enables or disables a devi...

Page 142: ...computers come with an operating system already installed on hard drive C If you wish to boot from a CD ROM you will need to add it to the boot order As a general rule the order below is recommended 1...

Page 143: ...Security Boot Exit F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Item Specific Help Exit System Setup and save your changes to CMOS...

Page 144: ...elp Before you begin you will need A small crosshead or Phillips screwdriver A small regular screw driver An antistatic wrist strap Before working with or repairing the internal components you will ne...

Page 145: ...sary equipment you re not in the correct environment you doubt your abilities Under any of these conditions contact your service representative to purchase or replace the component s Power Safety Warn...

Page 146: ...on what configuration you purchased If you wish to change or upgrade this device follow this procedure 1 Turn the computer OFF 2 Place the computer on a clean stable surface and turn it over 3 Locate...

Page 147: ...the direction of the arrow in Figure 6 2 and this will push the CD device out of the computer 6 Gently push the new replacement device into place until the latch snaps back in to position 7 Re insert...

Page 148: ...e Hard Disk Drive The hard disk drive is used to store your data internally in the com puter It can be taken out to accommodate other 2 5 IDE hard disk drives with a height of 9 5 mm The system suppor...

Page 149: ...he computer OFF 2 Place the computer on a clean stable surface and turn it over 3 Remove the screw at point 1 and lift off the HDD case cover 2 4 Slide the HDD assembly in the direction of the arrow 3...

Page 150: ...ding The Computer 6 5 Remove screws 1 4 Figure 6 4 from the assembly and lift the hard disk up from the case 6 Just reverse the removal procedure to install the new HDD 1 2 3 4 Figure 6 4 Hard Disk Re...

Page 151: ...ating system s installation instructions and install all necessary drivers and utilities as outlined in What to Install on page 4 2 HDD System Warning New HDD s are blank Before you begin make sure Yo...

Page 152: ...DDR266 compliant The main memory can be expanded up to 1024MB and accepts 128 256 512MB modules The total memory size is automatically detected by the POST routine once you turn on your computer To up...

Page 153: ...1 Turn OFF the computer 2 Push in the three keyboard latches at the top of the keyboard to elevate the keyboard from its normal position as in Figure 6 5 you may need to use a small screwdriver or pap...

Page 154: ...ft the keyboard up and out being careful not to bend the keyboard ribbon cable 1 Figure 6 6 4 Remove screws 2 9 Figure 6 6 from the shielding plate and lift the plate up off the computer 2 1 4 5 3 6 7...

Page 155: ...ckets 1 and 2 Figure 6 7 1 2 4 3 Contact Warning Be careful not to touch the metal pins on the module s connecting edge Even the clean est hands have oils which can attract parti cles and degrade the...

Page 156: ...remove it 9 Insert a new module holding it at about a 30 angle and fit the connectors firmly into the memory slot 10 The module will only fit one way as defined by its pin alignment Make sure the modu...

Page 157: ...ing the five tabs at the base of the keyboard fit into place you will find these under the Fn Spacebar 2 Ctrl and arrow keys see Figure 6 9 Keyboard Tabs Figure 6 9 Warranty The CPU is not a user serv...

Page 158: ...d check here before you panic If you don t find the answer in these pages make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails ta...

Page 159: ...gged into a working electrical outlet If plugged into a power strip make sure it is actually working Connections Check all the cables to make sure that there are no loose connections anywhere Power Sa...

Page 160: ...external only display see Chapter 3 Switching Enabling Displays Keyboard Toggle on page 3 11 Boot Drive Make sure there are no floppy disks in the drive when you start up your machine this is a com mo...

Page 161: ...as often as you can You may schedule these programs to run at times when you are not using your computer You can use those which are provided free with your OS or buy the more powerful dedicated prog...

Page 162: ...wnloadable directly from the internet Be careful when opening e mail from sources you don t know Viruses are often triggered from within e mail attachments so take care when opening any attached file...

Page 163: ...ocumentation We can assume since you are reading this that you are looking at the computer s manual but what about any new peripheral devices you have just purchased Many problems are caused by the in...

Page 164: ...e if the problem still occurs Don t over complicate things The less you have to deal with then the easier the source of the problem may be found Example if your com puter has many devices plugged into...

Page 165: ...ttery may be missing or incor rectly installed solution Check the battery bay make sure the battery is present and seated properly the design of the battery only allows it to go in one way Make sure t...

Page 166: ...icator The various LED s light up but no picture appears solution Press Fn Suspend F4 or other configured key combination Wait a few moments before trying this control again Battery Charging Make sure...

Page 167: ...cause The battery is too hot indicator The battery is warm to the touch solution Allow the battery to cool If this problem per sists make sure the vents aren t blocked and the computer isn t sitting o...

Page 168: ...n t cool it down put the system into Hibernate mode or turn it off for an hour The battery pack will not charge possible cause The battery pack is exposed to an excessively hot or cold environment sol...

Page 169: ...ck is exposed to an excessively hot or cold environment Place the battery in a suit able environment and after it returns to normal temperature try again solution The battery may be bad and may need t...

Page 170: ...ume control and connect the computer with the AC adapter Actual battery operating time is shorter than expected possible cause The battery is exposed to excessively high or low temperature solution Su...

Page 171: ...indows and re ena ble the options possible cause A peripheral device or PC card is consuming a lot of power solution Turn off the unused device to save power possible cause Previously the battery was...

Page 172: ...combination Fn F4 Suspend see Chapter 2 Function Keys on page 2 22 possible cause The screen controls need to be adjusted solution Toggle the screen control key combinations Fn F8 and F9 see Chapter...

Page 173: ...11 If an external monitor is connected turn it on possible cause The screen saver is activated solution Press any key or touch the TouchPad to return to your display The screen is flickering possible...

Page 174: ...ble cause The viewing angle of the LCD is bad indicator The screen appears shiny or too dim solution Adjust the position of the LCD LCD s are designed to be viewed straight on If the angle is wrong yo...

Page 175: ...he screen has ghost images even when it s off solution This problem is usually associated with external CRT monitors Use power saving options see Chapter 3 Monitor Standby on page 3 19 to turn off the...

Page 176: ...mputer is waking up from Hibernate mode Boot Password You forget the boot password solution If you forget the password you may have to dis charge the battery of the CMOS Contact your service represent...

Page 177: ...tained on the floppy disk Note Floppy disks were never intended for long term data storage and have a finite lifespan Do not store important files you wish to keep for a long time on floppy disks As a...

Page 178: ...udio The sound cannot be heard or the volume is very low possible cause The volume might be set too low solution 1 Check the volume control in the Sound Con trol Panel in the Windows Toolbar 2 The hea...

Page 179: ...not correctly placed in the tray solution Gently try to remove the disc using the eject hole Loading Discs on page 2 14 I can no longer change region codes any more using the DVD utility possible caus...

Page 180: ...are or software solution Refer to your operating system manual for more information on the software and make sure you have the correct software installed for running video compact discs DVD s If the p...

Page 181: ...M drive prop erly installed and configured 2 The CD ROM drive is dirty Clean it with a CD ROM cleaner kit 3 There may be a problem with the disc hard ware or software Refer to your operating system ma...

Page 182: ...ing the PC card with the slot Push the card in until it locks into place possible cause The PC card driver is not installed indicator The system cannot access the card after it is installed solution P...

Page 183: ...talled the driver to enable any extra functions solution Make sure you read the documentation which comes with any new external device and make sure you install the driver for it as this will allow yo...

Page 184: ...n Check all connections and cables and then try to reinstall the driver possible cause The printer is not turned on or has an internal problem solution Make sure the printer is on You may refer to the...

Page 185: ...gether and cause a paper jam and check the paper size matches your software s print settings possible cause The printer driver is not installed or is config ured incorrectly solution Check that the pr...

Page 186: ...ort ECP is backward compatible with other opera tion modes used by older printers and will usu ally not need to be changed However some very old printers may require specific settings Please check you...

Page 187: ...d resume key combination or press the power button if no LED s are lit possible cause A software conflict made the system crash solution Consult your OS manual As a last resort since you will lose any...

Page 188: ...possible cause The Infrared transceiver is blocked solution Make sure nothing is between your system s Infrared transceiver and the destination s trans ceiver Note The Infrared transceiver operates o...

Page 189: ...Troubleshooting 7...

Page 190: ...nt An AC adapter converts AC current to DC current which is needed to operate a computer AGP Accelerated Graphics Port A high speed graphics port that provides a direct connection between the display...

Page 191: ...a byte is equal to 8 bits C cache When you cache something you improve the speed of access to it by moving it one stage closer to the CPU CardBus A 32 bit version of the PCMCIA PC Card standard CD ROM...

Page 192: ...m Developed by Microsoft it was the standard operating system for IBM compatible personal computers DRAM The most common type of computer RAM called D RAM or DRAM driver A program that controls a devi...

Page 193: ...n keys you can execute certain commands depending on the computer and operating system you are using G GB Gigabyte A unit of storage one gigabyte is equal to 1 024 megabytes H Hot key see function key...

Page 194: ...bridge that closes an electrical circuit They are sometimes used to configure expansion boards K KB Kilobyte A unit of storage one kilobyte is equal to 1024 bytes L LAN Local Area Network A communica...

Page 195: ...batteries do not use poisonous metals such as lead mer cury or cadmium M MB Megabyte 1 048 576 bytes or 1024 KB memory Area in the computer where information is stored on chips an example is RAM MHz...

Page 196: ...rd being the mouse s tail N NiMH battery Batteries which are common in notebook comput ers and contain Nickel Metal Hydride P parallel port A socket on a computer used to connect a printer or other pa...

Page 197: ...ces soft ware PCMCIA is an acronym for Personal Computer Memory Card Inter national Association which is an international standards body and trade association that was founded to establish a standard...

Page 198: ...e ROM Read Only Memory A memory chip that permanently stores instructions and data Its contents are created at the time of manufacture and cannot be altered ROM chips are used to store con trol routin...

Page 199: ...of a computer s components 3 The preparation of the system for normal operation Sony Memory Stick Sony s digital portable storage medium The Memory Sticks are used for storing and transferring images...

Page 200: ...rsal Serial Bus Hardware interface for low speed pe ripherals such as the keyboard mouse joystick scanner printer and telephony devices Devices are plugged directly into a four pin sock et on the PC u...

Page 201: ...ion to the PC Card PCMCIA standard that provides a high transfer rate for video applications on portable computers The ZV Port is built into the notebook computer and activated by plugging in an MPEG...

Page 202: ...l Pentium 4 Processor 478 pin FC PGA2 package 0 18 0 18 Micron Process Technology 256K L2 Cache 400MHz FSB 1 5 1 6 1 7 1 8 GHz 0 13 0 13 Micron Process Technology 512K L2 Cache 400MHz FSB 2 0 2 2 2 4...

Page 203: ...ck Memory Two 200 pin DDR SODIMM sockets supporting DDR SDRAM SODIMM 2 5V DDR266 compliant Expandable memory up to 1GB 128 256 512MB SODIMM Modules BIOS One 512KB Flash ROM Phoenix BIOS LCD 14 1 XGA T...

Page 204: ...itor Integrates a NTSC PAL video encoder with Macro version option for TV display Video Memory Note The system allocates or shares a portion of system memory for video use Shared memory is user config...

Page 205: ...Compatible with Sound Blaster PRO 16 S PDIF Digital output 5 1 CH for DVD content and stereo audio Built in microphone Headphone out jack 2 built in speakers Keyboard Win Key keyboard PC Card One type...

Page 206: ...CP EPP 1 7 and 1 9 Fast Infrared FIR file transfer IrDA 1 1 FIR SIR ASKIR One external CRT monitor port One external keyboard mouse through Y cable PS 2 port One speaker out headphone out jack One mic...

Page 207: ...nd Resume from modem ring S3 Resume from LAN S3 Power Full range AC adapter AC In 100 240V 50 60Hz DC Output 20V 6A Supports one removable Smart Li Ion battery 11 1v 6 0Ah 6000mAH Indicators LED indic...

Page 208: ...ns 331 w x 280 d x 44 5 h mm Weight 3 2 kg w o battery Optional DVD ROM Drive 12 7mmH CD RW Drive 12 7mmH Combination Drive DVD ROM and CD RW 12 7mmH USB FDD Software DVD player Software RW writer Lit...

Page 209: ...Specifications A...

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