CleverMic 4012UHN, User Manual

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4K Video Conference Camera User Manual
18
Unqualified Application

No shooting extreme bright object for a long
period of time, such as sunlight, light
sources, etc.

No operating in unstable lighting conditions,
otherwise image will be flickering.

No operating close to powerful
electromagnetic radiation, such as TV or
radio transmitters, etc.
Troubleshooting
Image

The monitor shows no image
1) Check that the camera power supply is
connected, the voltage is normal, and the
power indicator light is always on.
2) Turn off the power switch to check whether
the camera is self-testing.
3) Check the cable of video platform and TV
whether correct connection.

Sometimes without the image
Check the cable of video platform and TV
whether correct connection.

Image have jitter when the camera lens at
max multiple
1) Check whether the camera installed
position be stabled.
2) Check whether have vibrating machinery
or object near the camera.

There is no video image in IE Browser
Please visit VLC website
(http://www.videolan.org/vlc) download and
install the 32-bit VLC media player, after it
installed, visit video conference camera will
have normal image display.

Unable to access video conference camera
through IE Browser
1) Using PC to access the network to test
whether the network access can work
properly, first of all, the network fault
caused by the PC virus can be eliminated,
until the PC and video conference camera
can communicate with each other Ping.
2) Disconnect the network, connect video
conference camera and PC separately,
and reset the IP address of PC.
3) Check IP address, subnet mask, and
gateway settings for video conference
camera.
4) Check whether the MAC address is
conflicts.
5) Check whether the web port is modified.
The default is 80.

Forget the IP address or login password
Please remember (The default IP address:
192.168.100.88; default user name: admin;
default password: admin).
Control

Remote control cannot control
1) Check and replace the new battery for the
remote controller.
2) Check whether the camera working mode
is correct.
3) Check whether the address of remote
control can match the camera.

Serial port cannot control
1) Check whether the camera protocol,
address and baud rate such is the same.
2) Check whether the control line is
connected well.
079.79.1100789_V1.0