ZigBee command of door lock – User Manual
UM_ZLOCK_20110919_001_01_00
CLEODE Page 15 sur 16
R
EPAIR AND MAINTENANCE
Defective equipments shall be first reported to the CLEODE support team in order to be
assigned an RMA number. Be prepared to state your name, company and the serial number of
the defective item to the support personnel.
The item shall then be returned to CLEODE with the following documents:
The RMA number
A copy of the delivery slip
A detailed description of the default and the test context
The maintenance period is typically four (4) weeks starting from the date of reception of the
equipment at the CLEODE headquarters.
