ClearOne NetPoint Firewall Traversal Installation And Setup Manual Download Page 15

 

 

     

 

NetPoint Firewall Traversal Server: Installation and Setup Manual   15 

Chapter 3:

 

 Collaborate Central/Gatekeeper Management 

IN THIS CHAPTER 

This chapter provides examples of basic topologies for networks which receive 

management services from ClearOne’s Collaborate Central™ (Collaborate Central). Each 

sample illustration provides examples of typical locations for NetPoint and end points within 

these topologies and the IP addresses required to receive Collaborate Central/gatekeeper 

management. 

This chapter includes the following sections: 

 

Registering NAT/Firewall Protected Nodes to the  

 

Negotiating Firewalls 

REGISTERING NAT/FIREWALL PROTECTED NODES TO THE 
COLLABORATE CENTRAL 

This section suggests basic network scenarios and guidelines for registering the 

NAT/firewall protected nodes with the Collaborate Central: 

 

Collaborate Central Outside of LAN 

 

Collaborate Central Inside LAN 

C

OLLABORATE 

C

ENTRAL 

O

UTSIDE OF 

LAN 

In this configuration, NetPoint is not required. Collaborate Central supports H.460, allowing 

an endpoint to use either H.323 or H.460 for firewall/NAT traversing. To register with the 

Collaborate Central: 

 

The nodes outside of LAN send H.323 login requests to the Collaborate Central.  

 

The nodes at LAN (behind firewall/NAT) send H.460 login requests to the Collaborate 

Central. 

C

OLLABORATE 

C

ENTRAL 

I

NSIDE 

LAN 

In this configuration, the Collaborate Central routes all signaling packets of public-public 

and private-public calls through the NetPoint. Data passes through the NetPoint during calls 

between public and private network devices (not for public-public). 

NEGOTIATING FIREWALLS 

To enable H.323 videoconferencing to traverse firewall-protected networks, ClearOne 

suggests employing its NetPoint solution, opening pinholes outward in your firewall as 

directed below. 

Summary of Contents for NetPoint Firewall Traversal

Page 1: ...NETPOINT FIREWALL TRAVERSAL SERVER INSTALLATION AND SETUP MANUAL...

Page 2: ...NSTALLATION AND SETUP MANUAL CLEARONE DOCUMENT 800 000 000 04 _REV1 0 OCTOBER 2012 2012 ClearOne and NetStreams All rights reserved No part of this document may be reproduced in any form or by any mea...

Page 3: ...from ClearOne ClearOne and Collaborate Central are registered trademarks of ClearOne Microsoft Windows and NetMeeting are registered trademarks of Microsoft Corporation All other trademarks are the t...

Page 4: ......

Page 5: ...s are electrically rated to operate with the AC power available in your location To help avoid possible damage to the system cards wait 5 seconds after turning off the system before disconnecting a de...

Page 6: ...ursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment ca...

Page 7: ...ring NAT Firewall Protected Nodes to the Collaborate Central 15 Collaborate Central Outside of LAN 15 Collaborate Central Inside LAN 15 Negotiating Firewalls 15 Setting Up the Firewall to Support NetP...

Page 8: ...l Server Installation and Setup Manual Logging in 28 Main Screen 28 Administrators 29 Network 29 Upgrading 30 License 31 Log Out 31 Shut Down 31 Restart 31 Backup Restore 32 System Restore 33 Take Sna...

Page 9: ...software system designed to enable firewall transversal NetPoint supports the H 460 standard and ClearOne Tunneling propriety protocol It allows end points behind firewalls to communicate with other...

Page 10: ......

Page 11: ...hackers and spammers Finite number of available IP addresses The number of public IP addresses is limited By defining addresses for internal use only an organization can use a large number of differe...

Page 12: ...t the IP address embedded in the original transmissions If this IP address is private Internet routers typically discard the audio and video packets sent from the external endpoint because they are be...

Page 13: ...ion will not penetrate the network protected by the NAT The user behind the NAT never receives the public side user s audio and video THE NETPOINT SYSTEM SOLUTION ClearOne s NetPoint of products provi...

Page 14: ...QoS to IP videoconferencing is integrated into the NetPoint The QoS helps provide the best possible audio and video quality at a given data rate for all H 323 H 460 end points located behind the NetPo...

Page 15: ...ith the Collaborate Central Collaborate Central Outside of LAN Collaborate Central Inside LAN COLLABORATE CENTRAL OUTSIDE OF LAN In this configuration NetPoint is not required Collaborate Central supp...

Page 16: ...s dynamically while the calls are connected The NetPoint s deployment does not affect other ports or rules of the firewall As a result it is not required to open ports inward or to open random or dyna...

Page 17: ...t products If it becomes necessary to change settings later on such as a running of the NetPoint recovery option you will have to reconfigure the system This chapter and includes the following section...

Page 18: ...r This name appears in the Main View NetPoint IP Address IP address of the server Management Pages This button opens the NetPoint Home Page in the NetPoint tab This tab is practically the same as the...

Page 19: ...the firewall through which the system routes data This parameter is configured automatically based on Outbound TCP Signaling Port 2 H460 RTP port Low High The range of ports in the firewall through wh...

Page 20: ...ugh this NetPoint Set QoS properties as follows PRIORITY TYPE QOS Select the type of QoS used for transmitting packets during heavy network congestion conditions No Priority Network transfers packets...

Page 21: ...n or transmission delays the item with the lowest priority number may be discarded in order to send the rest of the packets successfully The priority levels vary depending on whether the selected Prio...

Page 22: ......

Page 23: ...Side Ports ENDPOINT SIDE PORTS The following ports should be opened in the firewall on the endpoint side to allow the endpoints to work properly Two static ports 1719 UDP 1720 TCP Up to 5 dynamic port...

Page 24: ......

Page 25: ...page network tab or by using cross cable ASSIGNING STATIC IP ADDRESSES TO NETPOINT SERVER WITH DHCP ADDRESS This procedure describes how to set a static IP Address when Netpoint is connected to the ne...

Page 26: ...Connection to open it for editing 5 To set a static IP address uncheck the Obtain address from DHCP server option 6 Assign a static IP address by entering the following information IP Address Subnet M...

Page 27: ...down the computer s current IP address and subnet mask so that you can restore them later 4 Change the remote computer s IP configuration temporarily to the same IP address segment 10 0 10 x and subne...

Page 28: ...r to start working with the new IP you must unplug the crossover cable from interface GbE2 during restart process LOGGING IN Start your IE browser and point it to the NetPoint admin configuration scre...

Page 29: ...manage NetPoint administrators You can create delete and edit administrators login credentials Click New to create a new admin To delete an admin account select the checkbox of the desired administra...

Page 30: ...en the EVC web applications without needing to login each time 4 When you are done click Apply NOTE The configured NIC can be the one you are currently connected to or a different one UPGRADING This f...

Page 31: ...end it by mail to your ClearOne sales representative 3 You will receive a permanent license key form ClearOne Delete the temporary license and then copy and paste the permanent license key instead Whe...

Page 32: ...es At any time you can easily restore the default Netpoint configuration as was set at ClearOne or return to a specific configuration state Select the Action you want to perform System Restore Restore...

Page 33: ...System Restore 2 Select the Restore option Restore To Base Line Restore the system configuration to the factory default snapshot base line or a newly created base line snapshot The base line snapshot...

Page 34: ...Netpoint backup and restore actions to ensure that only authorized administrators can restore the Netpoint configuration The default password is 1234 3 Click Apply TAKE SNAPSHOT After making configura...

Page 35: ...5 DELETE SNAPSHOT This option enables you to delete a snapshot from the list Select the desired snapshot and click Delete NOTE Some snapshots i e base line snapshots and snapshots that are automatical...

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