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ClearOne CHAT 60-U User Manual Download Page 13

Chapter 4: Maintenance

     11

INTERRUPTED FIRMWARE UPDATE RECOVERy

If a firmware update is interrupted by loss of power to the CHAT 60-U, the USb cable being disconnected, or an 
unexpected programming error, the CHAT 60-U may not function properly. To restore firmware, boot the CHAT 60-U in 
generic mode using the instructions shown below.

disconnect the USb cable from the CHAT 60-U 

1. 

Hold down the 

2. 

MUTE

 button while re-connecting the USb cable.

The 

3. 

Update Firmware Recovery

 screen appears.

Click the 

4. 

Update Firmware

 button and follow instructions that appear on-screen. during the update, the messages 

“Initializing” and “Recovering” appear above the progress bar.
when the firmware file is recovered, the 

5. 

Update Firmware

 utility automatically runs (see the 

Update Firmware

 

section for details).

The firmware is now restored and your CHAT 60-U is ready to use.
In rare cases, generic mode is unable to restore the firmware. If this occurs, the CHAT 60-U automatically re-boots in 
protected (dfU) mode and attempts to restore the firmware. follow the on-screen instructions then click the 

Update 

Firmware

 button, or contact ClearOne’s Technical Support for assistance.

VoIPon   www.voipon.co.uk   [email protected]   Tel: +44 (0)1245 808195   Fax: +44 (0)1245 808299

Summary of Contents for CHAT 60-U

Page 1: ...USER S MANUAL CHAT 60 U USB with Call Control Personal Speakerphone for Skype VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 2: ...on 6 Check for Firmware Updates 6 Manual Updates 7 Help 8 Advanced Settings 9 Advanced Settings Audio Settings 9 Chapter 4 Maintenance Caring for Your CHAT 60 U 10 Troubleshooting Poor Sound Quality 10 Interrupted Firmware Update Recovery 11 Chapter 5 Appendix Specifications 12 System Requirements 12 Connections 12 Controls 12 Audio 12 Processing 12 Power 12 Environmental 12 Mechanical 12 Complian...

Page 3: ...ts so we can continue to improve our products and better meet your needs Technical Support Telephone 1 800 283 5936 USA 1 801 974 3760 Fax 1 801 977 0087 E mail Tech Support ClearOne com Web site www ClearOne com Sales and Customer Service Telephone 1 800 945 7730 USA or 1 801 975 7200 Fax 1 800 933 5107 USA or 1 801 977 0087 E mail Sales ClearOne com Product Returns All product returns require a ...

Page 4: ...k Never spill liquid on or into the product Do not disassemble this product Opening or removing covers can expose you to dangerous voltages and other risks Incorrect reassembly can cause electric shock during subsequent use Disassembly voids the warranty Unplug the product from the outlet and contact a qualified service technician under the following conditions When the power supply cord or plug i...

Page 5: ... End a call when finished press the Call Control button and the phone will hang up Volume and Mute Buttons Use the Volume Up Down buttons to adjust the volume level of the CHAT 60 U Use the Mute button to mute the CHAT 60 U s microphone until the button is pressed again You can use the volume controls in Windows to make these adjustments as well NOTE Any changes made to the volume level by pressin...

Page 6: ...lls the USB 2 0 device drivers for CHAT on your system Follow the on screen instructions When the installation is complete click the 2 Close button NOTE The CHAT 60 U derives its audio settings from the PC s Windows sound settings or through the 3rd Party appplication s settings Skype Yahoo etc Refer to the tuning procedures in the Using the CHAT Application section of this manual or consult the s...

Page 7: ...e start the CHAT software by double clicking the ClearOne CHAT 6 icon that is now on your Windows desktop or by clicking Start All Programs ClearOne Communications CHAT ClearOne CHAT NOTE To ensure optimal sound quality the CHAT 60 U MUST be tuned properly prior to use or after the device has been moved The CHAT 60 U s audio settings must also be customized for the specific application it is to be...

Page 8: ...e Add Settings to Database dialog appears Enter appropriate name in the Model field then click the Save to Database button The optimal audio settings for the device or application are now ready for use Repeat steps 1 through 9 for any 9 additional devices and applications To switch between audio settings for different applications click the My Devices button select the desired application then cli...

Page 9: ...l where new revision level is the new database version number The most recent firmware and device database updates are now loaded Manual Updates NOTE This procedure is for advanced users technical support purposes and corporate environments where IT security policies may prohibit automatic updates Loading an incorrect firmware file can cause unpredictable results In most cases you should use the a...

Page 10: ...essful with the appropriate revision level information if applicable NOTE If firmware programming was interrupted such as by a power loss or an accidental cable disconnection the CHAT 60 U might become unstable In this case refer to Interrupted Firmware Update Recovery in Chapter 4 of this manual Help The Help button provides the following options Click Help to activate the online help file Click ...

Page 11: ...crophone level adjustments made in the CHAT software will automatically change the speaker and microphone volume levels in Windows Any settings changes that made on this screen are instantaneously applied to the CHAT 60 U In addition the option to click on the Save to Database is available to capture the current settings and save them as a custom device Use the Database tab to select a specific ap...

Page 12: ...te connection diagrams in Chapter 2 Getting Started of this manual for more information If your CHAT 60 U is connected to a USB hub the USB hub must be connected to an external power source If you have another USB device such as a digital camera connected to your computer on the same USB bus as your CHAT 60 U Windows may generate the error message USB Controller Bandwidth Exceeded In this case you...

Page 13: ...tton and follow instructions that appear on screen During the update the messages Initializing and Recovering appear above the progress bar When the firmware file is recovered the 5 Update Firmware utility automatically runs see the Update Firmware section for details The firmware is now restored and your CHAT 60 U is ready to use In rare cases Generic mode is unable to restore the firmware If thi...

Page 14: ... Bandwidth 50 Hz 7 75 kHz Processing Full Duplex Acoustic Echo Cancellation AEC Noise Cancellation NC Automatic Level Control ALC Power USB 5 VDC 500 mA Maximum Environmental Operating Temperature 41 104 F 5 40 C Mechanical Dimensions W x D x H 3 8 x 4 1 x 1 8 9 7 cm x 10 4 cm x 4 6 cm Weight 0 55 lbs 0 25 kg Compliance RoHS REACH FCC Class B Part 15 ICES 003 CE Listed UL Listed Model Numbers 910 ...

Page 15: ...e user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced Radio TV technician for help FCC PART 15 19 A 3 Compliance ...

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