CARING FOR YOUR CHAT 160
• Follow all warnings and instructions in this manual.
• Unplug all cables from the CHAT 160 before cleaning.
• Unplug the power supply from the wall outlet (Phone/VC only) before cleaning.
• Do not use liquid or aerosol cleaners. Use a damp cloth moistened with water to clean the outside of your
CHAT 160 and power supply.
TROUBLESHOOTING
If you are having trouble with the audio from your CHAT 160, it might not be optimized (tuned) for the specific
hardware device you are connected to. If you have not yet optimized the sound for this device, refer to the
OPTIMIZING SOUND QUALITY section in Chapter 3.
If you are still encountering problems, use the following procedure to troubleshoot the CHAT 160:
1.
Activate the CHAT 160 software and verify the audio settings for the hardware device connected to
your CHAT 160. If this does not solve the problem, then look more closely at your hardware device
for the problem (refer to your hardware device’s User’s Manual or contact Technical Support for your
hardware device).
2.
Make sure all cables are properly and securely connected. Verify cable connections with the appro-
priate illustration for your hardware device (see
Chapter 2: Getting Started for more information).
3.
If you’re connecting your CHAT 160 to a USB hub, be sure that the USB hub is connected to an
external power source.
4.
If you have another USB device such as a digital camera connected to your computer on the same
bus as your CHAT 160, you may get a Windows error message “USB Controller Bandwidth
Exceeded.” If this occurs, you need to move the other USB device to a separate USB bus. The CHAT
160 is a high-performance USB device and requires sufficient bandwidth in order to operate properly.
If you are unable to resolve the problem using this procedure, please refer to the support pages on our web-
site or contact ClearOne Technical Support:
Phone:
1.800.283.5936 (USA) or 1.801.974.3760
Fax:
1.801.977.0087
E-mail:
Internet:
www.clearone.com
CHAPTER 5: MAINTENANCE
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4
Technical Support: 800-283-5936
All manuals and user guides at all-guides.com