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16 

 

Troubleshooting / FAQ

’s 

1. 

I don

’t get any signal to my TV, and/or my 

video recording file is blank (or solid black 
or solid blue).

 

 
First, check all your connections. Make sure 
your video source is connected from its output 
to the 

“input” on the AV2HD™ Converter 2.0. 

 
Second, make sure your TV is connected from 
the HDMI output port of the AV2HD

™ 

Converter 2.0 to your TV

’s HDMI input port. 

Make sure your TV is set to the correct HDMI 
input. 
 
Finally, make sure there is a live signal from 
your video source & that your video source is 
working correctly. From our experience, the 
video source or video tape is usually the 

Summary of Contents for AV2HD 2.0

Page 1: ...uick Start Guide 1 Year Warranty USA Based Tech Support For tech support email us at support clearclick tech Extend your warranty to 2 years for FREE by registering at www ClearClick tech register www ClearClick tech ...

Page 2: ... your product at www ClearClick tech Browse All Our Products If you re looking for fun unique and easy to use technology we ve got it Please visit our website to browse all of our products www ClearClick tech Safety Precautions Do not disassemble the hardware or operate around water or appliances ...

Page 3: ...ogy as clear to understand and use as possible But if you get stuck at any point you qualify for FREE USA based tech support as a ClearClick customer Just email us at support clearclick tech Make sure you explain your issue in detail Our USA tech support team members will reply to you within 24 48 business hours To get started please see the quick start guide on the following pages ...

Page 4: ...eived a part that is broken please contact us directly at parts clearclick tech For all other technical issues or support please contact us at support clearclick tech Not Included USB Flash Drive Optional For Recording Videos Important We recommend starting with a new unused flash drive that is SanDisk brand We do not recommend very large drives For best results please use a 128GB SanDisk drive ...

Page 5: ...e device will turn white when the device turns on 2 Connect video source to input Using the included video transfer cable with red white and yellow connectors hook up your video source a VCR camcorder DVD player gaming device or similar to your AV2HD Converter 2 0 Connect the cable to the OUT ports of your video source for VCR s usually in the back ...

Page 6: ...le i e 3 5mm to AV cable If your VCR or camcorder only has one audio output port you will need an RCA audio splitter cable not included 3 Connect your TV to the output Connect the included HDMI cable to the outport port of the AV2HD Converter 2 0 Connect the other end to your TV s HDMI input port Turn on your TV set it to the correct HDMI input ...

Page 7: ... the following settings 4 3 16 9 Aspect Ratio Sets the device to output in full screen regular aspect ratio or widescreen stretched aspect ratio respectively 720P 1080P Resolution Sets the device to output in 720P or 1080P resolution Note 1080P resolution will result in larger video recording file sizes ...

Page 8: ...e AV2HD Converter 2 0 The LED ring will turn solid blue once the USB drive has been recognized Note We HIGHLY recommend starting with a brand new SanDisk flash drive for best results preferably 128GB or smaller Huge capacity drives or external USB hard drives may not be recognized by the device or may cause audio video sync problems ...

Page 9: ...ge Make sure your video source VCR camcorder gaming system etc is playing a live signal To start recording the video press the REC STOP button on the AV2HD Converter 2 0 The LED ring will turn red while the device is recording To stop recording simply press the REC STOP button again IMPORTANT Wait until the LED ring stops blinking before removing your USB flash drive ...

Page 10: ...k up your video source directly to a TV to verify if you get a good signal there 7 Transfer videos to your PC Mac To transfer recorded video files to your PC or Mac simply plug in the USB flash drive to your computer Your video files will be on the drive in MP4 files starting with the name Encode NOTE The converter will save recordings in 2GB file chunks To combine or split these video files pleas...

Page 11: ... recordings will be saved as multiple video files To combine these files use the MP4Joiner software tool inside the MP4Tools software suite SOFTWARE DOWNLOAD LINK www vhstodvd com mp4tools zip After downloading installing the software open MP4Joiner Click Add Video and select the recordings that you made with the AV2HD Converter 2 0 Then click the Join button to save as one MP4 file ...

Page 12: ...12 MP4Joiner Software ...

Page 13: ... www vhstodvd com mp4tools zip Click Open Video and select the video file you d like to split into multiple video files Set the slider underneath the video to the point at which you d like to split the video and click the Add split point button Do this for each point you d like to split the video file at Then click Start splitting and the software will save your video recording as multiple files ...

Page 14: ...14 MP4Splitter Software ...

Page 15: ...ou can overlay audio on your videos while you record by using the Mic input port on the AV2HD Converter 2 0 To do this plug in a 3 5mm headset style microphone to the Mic input port before recording The audio from the microphone will be overlayed on top of your recording ...

Page 16: ...d from its output to the input on the AV2HD Converter 2 0 Second make sure your TV is connected from the HDMI output port of the AV2HD Converter 2 0 to your TV s HDMI input port Make sure your TV is set to the correct HDMI input Finally make sure there is a live signal from your video source that your video source is working correctly From our experience the video source or video tape is usually t...

Page 17: ...the HDMI output and make sure you have a live signal If so please try using a different USB flash drive We highly recommend using a brand new SanDisk brand USB flash drive preferably 128GB or smaller The LED ring on the AV2HD Converter should turn blue after you plug in your USB flash drive and it should turn red after you press REC STOP to start recording ...

Page 18: ... easily combine the MP4 files using the included MP4Joiner software Please see page 11 to learn how to do this 4 How do I record from HD HDMI sources You can t this device is not meant to record from HDMI or HD video sources This device can only output to HDMI Instead please check out our HD Capture Box and HD Capture Box Ultimate products for this purpose at www ClearClick tech ...

Page 19: ...to 4 3 instead of 16 9 before recording 6 Does this device come with a warranty Yes this device comes with a 1 year warranty You can extend your warranty for 2 years for free at www ClearClick tech register 7 I need a further support No problem We re ready to help Please email us at support clearclick tech and we ll get back to you within 24 48 hours usually within a few hours ...

Page 20: ...20 Please include your order number if possible and as much detail as possible NOTE If you don t receive a response check your SPAM folder ...

Page 21: ...21 ...

Page 22: ...22 www ClearClick tech support clearclick tech ...

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