Vitec Group Communications
Warranty
i i
Telephone for Europe, Middle East and Africa:
+49 40 6688 4040 or
+44 1223 815000
Telephone for the Americas and Asia:
+1 510 337 6600
Email:
Once the standard warranty period has expired, the User Support
Center will continue to provide telephone support if you have
purchased an Extended Warranty.
For latest contact information please refer to the Service and Support
section at www.clearcom.com.
WARRANTY REPAIRS AND RETURNS
Before returning equipment for repair, contact a User Support Center
to obtain a Return Material Authorization (RMA). VGC representatives
will give you instructions and addresses for returning your equipment.
You must ship the equipment at your expense, and the support center
will return the equipment at VGC’s expense.
For out-of-box failures, use the following contact information:
Europe, Middle East and Africa
Tel: +44 1223 815000 Email: [email protected]
North America, Canada, Mexico, Caribbean & US Military
Tel: +1 510 337 6600 Email: [email protected]
Asia Pacific & South America
Tel: +1 510 337 6600 Email: [email protected]
VGC has the right to inspect the equipment and/or installation or
relevant packaging.
For latest contact information please refer to the Service and Support
section at www.clearcom.com.
NON-WARRANTY REPAIRS AND RETURNS
For items not under warranty, you must obtain an RMA by contacting
the User Support Center. VGC representatives will give you
instructions and addresses for returning your equipment.
You must pay all charges to have the equipment shipped to the
support center and returned to you, in addition to the costs of the
repair.
EXTENDED WARRANTY
You can purchase an extended warranty at the time of purchase or at
any time during the first two years of ownership of the product. The
