II
Troubleshooting
Problem
Unit does not
turn on
The air outlet does
not produce air
The unit does not
work after replacing
the filters.
Air purification
capacity is
decreasing
Auto function
does not work
Check
• Power socket
• Power cord
• Covers on both
sides of the unit
• Plastic outer filter
packaging has
been removed
• Whether air outlet
at top of air purifier
is blocked
• Follow the reset
step after filter
replacement
• Check if the plastic
pre-filter or Multi
Integrated Filter is
blocked
• Check air inlet or outlet
is blocked
• Check that sensor is
dust free
Solution
• Check whether the power
socket is damaged.
• Check whether the power
cord is damaged.
• If the covers do not install
correctly, please reinstall
them.
• Make sure that all the
plastic outer packages
of the filter has been
removed.
• Clean the air outlet.
• Long-press filter reset
key more than 3 seconds
until the flashing light
goes out.
• Clean the plastic pre
filter, and change the
Multi-Integrated Filter
regularly.
• Clean air inlet or outlet.
• Clean the dust from
the sensor.
If the above methods do not solve the problem, or there are other problems
with the unit, please unplug the unit and contact us.
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