ClassicFlame INFRARED+HALOGEN 13QH8017-H394 Manual Download Page 2

2

B066

IMPORTANT INSTRUCTIONS

1. Read all instructions before using this appliance.
2.  This appliance is hot when in use. To avoid burns, do not let bare skin touch 

hot surfaces. If provided, use handles when moving this appliance. Keep 

combustible materials, such as furniture, pillows, bedding, papers, clothes and 

curtains at least 3 feet (0.9 m) from the front of this appliance and keep away 

from the sides and the rear. 

   

  WARNING:

 In order to avoid overheating, do not cover the heater.

3.  

CAUTION:

 Never leave the heater operating unattended. Extreme caution is 

necessary if unsupervised children or invalids are nearby.

4.  The appliance is not to be used by children or persons with reduced physical, 

sensory or mental capabilities, or lack of experience and knowledge, unless they 

have been given supervision or instruction.

5. Always unplug this appliance when not in use.
6.  Do not operate any heater with a damaged cord or plug or after the appliance 

malfunctions, or if it has been dropped or damaged in any manner.

7.  If the supply cord is damaged, it must be replaced by the manufacturer, its 

service agent or similarly qualified persons in order to avoid a hazard.

8.  Do not use outdoors.
9.  This heater is not intended for use in bathrooms, laundry areas and similar indoor 

locations. Never locate this appliance where it may fall into a bathtub or other 

water container.

10.  Do not run cord under carpeting. Do not cover cord with throw rugs, runners or 

the like. Arrange cord away from traffic areas and where it will not be tripped 

over.

11. To disconnect this appliance, turn controls to the off position, then remove plug 

from outlet.

12.  Connect to properly grounded outlets only. This heater is for use on 120 volts. The 

cord has a plug as shown at A in Fig.1. 

Do not use a 2 prong adapter. Never use with an extension cord or relocatable 

power tap (outlet/power strip).

When using electrical appliances, basic precautions should always be followed to 

reduce the risk of fire, electrical shock, and injury to persons including the following: 

1.   Read all instructions before using this appliance.
2.   This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving
       this appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet 

       (0.9 m) from the front of this appliance. 

      WARNING: In order to avoid overheating, do not cover the heater. 
3.   CAUTION: Whenever the heater is left operating and unattended, extreme caution is necessary if children or invalids are nearby.
4.   The appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of 
       experience and knowledge, unless they have been given supervision or instruction.
5.   Always unplug this appliance when not in use.
6.   Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, or if it has been dropped or 
       damaged in any manner.
7.   If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order 
       to avoid a hazard.
8.    Do not use outdoors.
9.    This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it 
       may fall into a bathtub or other water container.
10.  Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffic areas
       and where it will not be tripped over.
11. To disconnect this appliance, turn controls to the off position, then remove plug from outlet.
12.  Connect to properly grounded outlets only,  See Fig.1. Do not use a 2 prong adapters. 

13.  This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, 
       with the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical 
       Code, ANSI/NFPA NO.70.
14.  Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or 
       damage the appliance.
15.  To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where 
       opening may become blocked.
16.  This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are
       used or stored. This fireplace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be 
       hung in the area of it.22.  Use this appliance only as described in the manual. Any other use not recommended by the 
       manufacturer may cause fire, electric shock or injury to persons.
17.  Always plug heaters directly into a wall outlet/ receptacle. Never use with an extension cord or relocatable  power tap (outlet/

       power strip).

IMPORTANT INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury 
to persons including the following:

2

A

B

Fig.1

SAVE THESE INSTRUCTIONS

Summary of Contents for INFRARED+HALOGEN 13QH8017-H394

Page 1: ...INFRARED HALOGEN BY THE SAFEST AND MOST ADVANCED HEATING TECHNOLOGY AVAILABLE Model 13QH8017 H394 Insert Model 13QI071ARA SMART HEATER ...

Page 2: ...pter Never use with an extension cord or relocatable power tap outlet power strip When using electrical appliances basic precautions should always be followed to reduce the risk of fire electrical shock and injury to persons including the following ctions before using this appliance e is hot when in use To avoid burns do not let bare skin touch hot surfaces If provided use handles when moving Keep...

Page 3: ...s hot and arcing or sparking parts inside Do not use it in areas where gasoline paint or flammable liquids are used or stored This heater should not be used as a drying rack for clothing Christmas stockings or decorations should not be hung in the area of it 17 Use this appliance only as described in the manual Any other use not recommended by the manufacturer may cause fire electric shock or inju...

Page 4: ...roof of purchase for warranty purposes VOLTAGE 120V 60 Hz AMPS 12 5 Amps WATTS 1500 Watts MOVABLE HEATER MEUBLE CHAUFFANT CALENTADOR DE MUEBLES MADE IN CHINA FABRIQUÉ EN CHINE FABRICADO EN CHINA 13QI071ARA 120V 1500W 60Hz Twin Star International Inc www twinstarhome com CONFORMS TO UL STD 1278 CERTIFIED TO CSA C22 2 NO 46 EN CONFORMITÉ AVEC LA NORME UL 1278 CERTIFIÉ CSA C22 2 NO 46 CONFORME A UL S...

Page 5: ...o you Questions Call customer service Monday to Friday 8 30 am 5 30 pm EST 1 866 661 1218 Login New Registration Product Manuals FAQs Help Videos Manufacturer Warranty Retailers Returns Order Tracking log in Customer Service Portal Twin Star Customer Service online resource to Order Parts Product Registration and to request Product and General Information DON T FORGET TO REGISTER YOUR PRODUCT ONLI...

Page 6: ...6 B066 Remote Control Leg HARDWARE x2 Ø4x6mm BB x2 CC x4 AA Ø4x10mm x1 DD ...

Page 7: ...7 B066 INSTALLATION INSTRUCTION x2 AA 1 ...

Page 8: ...8 B066 INSTALLATION INSTRUCTION x1 BB 2 Repeat steps 1 and 2 for the other leg installation ...

Page 9: ...9 B066 OPERATION INSTRUCTIONS Control Panel Display Power Timer Temperature ECO Mode Heater Boost The heater can be operated by either the remote control or the control panel ...

Page 10: ...ory By pressing the Power button again the heater will turn on at the same settings Pressing and holding the POWER button on the control panel for 3 seconds will switch between F and C SETTING TEMPERATURE When pressing the up and down buttons the display will enter temperature setting mode When in temperature setting mode pressing the buttons will change the thermostat by 1 F 1 C The temperature s...

Page 11: ...F that can be selected OFF 00 30min 1Hour 2H 3H 4H 5H 6H 7H 8H 9H Double digit minute settings such as 30 look like A single digit with an H indicates hours and looks like If the timer function was previously set the first press of the timer button won t change the previous setting Pressing the timer button will activate the timer display When the timer is active the display will count down from 6...

Page 12: ...e plug fits tight in the outlet Heaters draw more current than small appliances so overheating of the outlet may occur even if it has not occurred with the use of other appliances During use check frequently to determine if your plug outlet or faceplate is HOT If so discontinue use of the heater and have a qualified electrician check and or replace the faulty outlet s This product is equipped with...

Page 13: ...SmartStar To connect the Smart Star app with the heater 1 Turn on the heater 2 Make sure your iOs or Android device is Bluetooth enabled if you are unsure how to enable Bluetooth on your device consult the user manual or technical support from the device manufactuer 3 With the heater turned on and the device within 20 feet line of sight to the heater open the Smart Star app The module will automat...

Page 14: ...blem persists discontinue use of the heater and contact customer service Display shows Power cord overheating protection has activated Check your heater cord and plug connections Faulty wall outlet connections or loose plugs can cause the outlet or plug to overheat Be sure the plug fits tight in the outlet Heaters draw more current than small appliances so overheat ing of the outlet may occur even...

Page 15: ...h a primary heat source The heater is taking a long time to reach desired room temperature Improper use of unit Unit is designed to be used as a supplemental heat source in conjunction with a primary heat source Location Your unit should always be positioned on an inside wall with proper insulation The heater provides supplemental heating for up to 1000 sq ft in conjunction with a primary heat sou...

Page 16: ...ansmitter to malfunction Distance Operate the remote at a distance less than 20 feet from the front of the appliance point the remote at the control panel CARE AND MAINTENANCE Clean the trim using a soft cloth slightly dampened with citrus oil based product and buff with a clean soft cloth DO NOT use brass polish or household cleaners as these products will damage the metal trim Citrus oil based p...

Page 17: ...17 B066 REPLACEMENT PARTS EXPLODED VIEW Part Part Name Part Number 1 Control Panel Circuit Board Y16 S175 P32 2 Main Circuit Board Y16 S175 P15 3 Leg LEG 8017 4 Remote Control P139 ...

Page 18: ...ception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or ...

Page 19: ...on Ensure the batteries are installed correctly with regard to polarity and Remove batteries from equipment which is not to be used for an extended period of time Remove used batteries promptly NOTE Battery disposal Please always dispose of batteries at a suitable recycling point AAA 1 5V AAA 1 5V NOTE Do not mix old and new batteries Do not mix alkaline standard carbon zinc or rechargable nicad n...

Page 20: ...allation labor construction transportation or other related costs expenses arising from defective part s repair replacement or otherwise of same will not be covered by this warranty nor shall the manufacturer assume responsibility for same 6 The owner user assumes all other risks if any including the risk of any direct indirect or consequential loss or damage arising out of the use or inability to...

Page 21: ... Customer Service tsicustomerservice com 1 866 661 1218 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc 2019 Twin Star International Inc Delray Beach FL 33445 Made in China 13QI071ARA REV 02 ...

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