
6
English
Troubleshooting guide
Problem
Solution
The ice cream is not
firm enough.
• The freezer bowl is not cold enough. Leave the bowl in
the freezer for 12 hours before use.
• Too much ice cream mixture in the container. Max 700 ml.
The mixture or ingredients are too warm.
• The freezer bowl has been at room temperature for
over 5 minutes and is too warm.
• The freezer bowl has a thick layer of ice on the side.
After washing, dry the bowl completely before placing
into the freezer.
The ice cream maker
stops churning before
the ice cream is ready.
• Additional ingredients such as chocolate chips or
chopped nuts, have been added too soon. Let the ice
cream maker churn for at least 15 minutes or until
the mixture is thick prior to adding extra ingredients.
• The extra ingredients are too large.
• Too many extra ingredients have been added.
The surface of the bowl
is scratched.
• Plastic utensils are recommended.
The ice cream is
too solid.
• Leave it out at room temperature a few minutes
before serving.
A thick layer of ice cream
sticks to the sides of
the freezer bowl.
• A thin layer is normal. A thick layer could be due to a low
sugar content in the mixture. When churning, press down
lightly on the lid to increase the rate of freezing.
Disposal
This product should be disposed of in accordance with local regulations.
If you are unsure how to proceed, contact your local council.
Specifications
Voltage
220–240 V AC, 50 Hz
Wattage
8 W
Bowl capacity
1.5 l