32
XLC
8
I cannot add and connect my cell phone or headset to the telephone base.
• Make sure you have cellular coverage and the
wireless pairing
function of
your
cell phone or headset is turned on. See the user’s manual of your cell
phone or headset for more information.
• Make sure that the telephone base is in discoverable mode.
• Carefully follow the pairing instructions. Make sure that your
wireless
enabled
cell phone or headset is not connected to any other
wireless
enabled
device, and
is connected to the telephone base and active on the
device list.
• Remove Clarity
XLC8
from your cell phone’s hands free device history
list
(see the user’s manual of your cell phone for more information).
• Turn off your cell phone or headset, and then turn it on again.
• For some cell phones, you must authorize Clarity
XLC8
device in your
cell
phone’s
wireless pairing
feature. See the user’s manual of your cell phone
for more information.
• Most cell phones have the
wireless pairing
feature in the connection or
setup menus. Please refer and then look for the
wireless pairing
menu in
the settings
or connection menu. In the
wireless pairing
menu, select the
option to search for or add new devices.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, and then plug it back in. Repeat the above sug-
gestions.
The PIN on the telephone base does not work.
• Make sure you enter the correct PIN. The default PIN is 0000.
Can the
XLC8
help the poor cell phone reception in my house?
• If your cell phone has poor reception in your home, the
XLC8
cannot
improve the reception. However, if there is a location in your house with
better reception, you can leave your cell phone at that location while you
use the
XLC8
cell line. In order for this to work, the telephone base
must be
within 30 feet of the cell phone.
The unit will not operate / no dial tone:
• Verify the AC adapter is securely plugged into the AC outlet, the base
and the telephone.
• Verify the telephone line cord is securely plugged into the wall jack and
the telephone.
• Make sure the handset battery is fully charged.
• Make sure the battery has been placed in the battery compartment
TROUBLESHOOTING
