Support: 1-800-354-4160 Option 1
HOLD Key
The Hold key is a local hold only. This mean that the call is placed on HOLD and only
the user can pick it back up. This is used when on a call and a second call come in.
You would press the HOLD Button and then press the line 2 button to answer the
second call. Then you would press the line 1 button and pick up the call on HOLD
Transfer Key
There are 2 types of Transfer Methods. Blind Transfer and Attended Transfer
Blind Transfer
means you are just transferring the call with no warning to the person
you are transferring the call to. There phone will just ring like any other call.
To make a blind transfer. While on a call Press the Transfer Key, dial the extension you
are transferring to and then hang up the phone.
Attendant Transfer
means you will put the call on HOLD, dial the person you are
transferring the call to and let them know about the transfer. Then pickup the call on
HOLD and Press Transfer, dial the extension you’re are transferring the call to and hang
up.
Conference Key
Make or Answer a Call. Press the Conference Key, Dial the number of the caller you
wish to add to the conference call and press #. When the party answers the phone
press the conference key again. The call will be added to the conference call.
