FREQUENTLY ASKED QUESTIONS
Q:
How do I set-up my hub shelter/screen tent?
A:
Go to
to watch an instructional video on the proper & simplest way to set-
up and take-down a hub style shelter/screen tent.
Q:
Is there anything can be put on outside of the tent to prevent water from coming through, when we
are using it? A: Customers have been known to spray or apply water repellant on the outside of the
shelter that you would use for camping tents or boots. (Camp Dry would be an example of this
type of product). These products will not damage your tent in anyway.
Q:
What will help keep mice or rodents from eating my Clam screen tent?
A:
Some of our customers have had success with the following ways to keep mice out.
Keep your tent in a sealed plastic tote with DRYER SHEETS and or MOTH BALLS
Q:
The zipper on my tent freezes up and or sticks; is there anything I can use to help prevent this
from happening? A:
Yes, there are a couple of zipper lubricants out there that our customers and pro
staff have had good luck with.
Zipper Lube - A gel that you can apply just by squeezing it onto the zipper and moving
the zipper back and forth. This brand can be found in the camping section of most
sporting goods store.
Silicone spray may also be used as well.
Q:
Would it be best to completely dry my screen tent for storage if it gets wet?
A:
It is recommended to dry your tent out completely, if not dried completely moisture may cause damage
to your tent.
Q:
How do I wash my screen tent?
A:
You can use a bleach and water solution (10 parts water to 1 part bleach) to get rid of the mildew
smell. If you want to wash the tent you can use a standard soap to wash it.
*** Please note - We
do not
recommend placing your shelter canvas/tent into a washing
machine for cleaning.
Q:
Am I able to order parts and accessories from your website?
A:
Absolutely, if you would like to order parts you can go to www.clamcorp.com under “Resources”
“Parts”
Q:
Although this shelter has already been treated for waterproofing, is there anything I can do to
make it more water repellant?
A:
Yes. Even though the roof seams have been stitched with waterproof taping, you can treat the roof with
a coating of
3M Scotchguard spray or treat the seams and Velcro loops for the roof poles’ stitching with Seam Grip.
Due to Clam’s continued product development, Clam reserves the right to change specifications without
notice. For complete details, see the assembly and/or operating instructions that are provided and packaged
with the purchased product.
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