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Error Code

 

Definition

 

Solution 

21 

Current Abnormality 

Replace controller 

22 

Throttle Abnormality 

Disconnect throttle wire(located in 

controller box, or in front of handle 

bar if the bike has water proof 

quick release connector)    to see 

whether the ERROR code 

disappears. If disappear, replace 

throttle. 

23 

Motor Abnormality 

Re-connect motor wire(located   

underneath chain stay at right 

side). If still doesn’t work, replace 

a new motor. 

24 

Motor Hall Abnormality 

Contact with seller, return full rear 

wheel to replace a motor rotor. 

25 

Brake Abnormality 

Disconnect 2 brake lever 

wires(located in front of handle 

bar    to see whether the ERROR 

code disappears. If yes, replace 

the brake lever and reconnect 
brake lever wire to controller. 

30 

Communication 

Abnormality 

Disconnect all wires (brake lever, 

display, throttle, and motor) then 

reconnect. Check all connectors 

are in good connection. 

Troubleshooting               

If there are errors about the electronic control system, the error code will appear 
automatically.   

Summary of Contents for Runabout

Page 1: ...TM USER S MANUAL RUNABOUT...

Page 2: ...the corner please contact CIVIBIKES by email toinfo civibikes com or call 909 215 0665 to check whether you need a return and refund Get more information about warrenty and refund policy on Page15 Op...

Page 3: ...Install Front Wheel...

Page 4: ...Install Front Fender...

Page 5: ...Assemble Stem...

Page 6: ...Assemble handlebar...

Page 7: ...Install Seat...

Page 8: ...dal marked with an R on the right side side with drivetrain gears The right side pedal has a right hand thread removes counterclockwise installsclockwise the left side pedal has a left hand thread rem...

Page 9: ...Install Front Basket All necessary bolts are pre installed on frame...

Page 10: ...Charge Battery before Your First Ride On charger adapter red light stands for charging while green light stands for charging finished P U S H...

Page 11: ...How to take off battery PUSH USB port Switch Unlock...

Page 12: ...ator randomly Frequent accelerating and brake drain your battery much more quickly than you expected When you don t have enough battery twist throttle gently to be safe back 8 hours not using the batt...

Page 13: ...and power on Push and twist anti clockwise to unlock so that it can be removed Pull up to remove Put one of your keys in a safe place at home so you got a backup when the keylost We don t have better...

Page 14: ...he circulation interface To access thePushing Assistmode hold the DOWN button for 2 s the eBike will go on at a stable speed of3 8mph P is showed on the screen at the same time The push assist functio...

Page 15: ...ll doesn t work replace a new motor 24 Motor Hall Abnormality Contact with seller return full rear wheel to replace a motor rotor 25 Brake Abnormality Disconnect 2 brake lever wires located in front o...

Page 16: ...rchase of the vehicle as new The battery is sealed and cannot be opened orfixed The battery should not have a percentage of nominal charge retention of 60 or less Misuse of the battery negligence or a...

Page 17: ...road terrain mud snow water sand gravel and water puddles 7 If vehicle is used as rental unit or taxi 8 Damages caused by natural disasters such as earthquakes lightning fire flooding and other hazar...

Page 18: ...e racks baskets may be used from market ready or compatible products previous approval from the retailer or manufacturer A MOTIV MOTORS INC COMPANY 4055 E GUASTI RD STE 111 ONTARIO CA 91761 info civib...

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