Citizen CMP-30 series Setup Manual Download | Manualshive

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CITIZEN SYSTEMS AMERICA CORP.

CITIZEN CMP-30 (LBTIU)

Setup Manual

For the Church Community Builder Check-In App

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Summary of Contents for CMP-30 series

Page 1: ...CITIZEN SYSTEMS AMERICA CORP CITIZEN CMP 30 LBTIU Setup Manual For the Church Community Builder Check In App ...

Page 2: ...inter self test configuration printout 3 2 2 Printer configuration checks 4 2 3 Printer firmware update 5 2 4 Printer emulation and gap setup 6 3 Pairing Printer to Compatible iOS Device 7 3 1 Connecting printer to iOS device with Bluetooth 7 3 2 Using printer with the Check In application 8 Troubleshooting Tips 9 Printer is not detecting label gap Gap Calibration 9 ...

Page 3: ... by Church Community Builder customers to pair their Citizen CMP 30 LBTIU with their Check In application 1 2 Supported environment This manual assumes that it is being applied in the following environment Operating System iOS 9 3 or later Interface Bluetooth Media CCB app does not support blackmark labels 1 3 Firmware The firmware version of the printer has to be v2 03 HLB or newer ...

Page 4: ...he app 2 1 Printer self test configuration printout Power off the printer by pressing the Power button for approximately 3 seconds While pressing and holding the paper FEED button press the Power button until the printer beep After the configuration prints wait for another 3 seconds before performing any task to the printer ...

Page 5: ...emulation is NOT CPCL please go to section 2 4 If your printer s sensor is NOT set to GAP or if this is not written in your printer configuration printout please go to section 2 4 If your printer s Bluetooth mode does NOT include IAP please contact your vendor and ask for a CMP 30 LBTIU model This is the name of the printer that will show up in a Bluetooth search ...

Page 6: ... printer to your Windows computer using a USB cable Open CMP firmware uploader on your Windows computer Make sure that the port is set to USB in the CMP firmware uploader Press FILE_OPEN button and locate the CMP30_ENG_v203HLB file on your computer If this step is done correctly the file path should show up here With your CMP 30 printer connected to your computer click on the F W Download button A...

Page 7: ...n be found in the last page of this document 2 4 Printer emulation and gap setup To complete this step you will need 1 Windows OS 2 Citizen CMP Printer Utility 2 64 3 CMP 30 LBTIU 4 CMP 30 USB cable Connect your CMP 30 printer to your Windows computer using a USB cable Open CMP Printer Utility on your Windows computer Under Printer Connection Settings change the port to USB and click on Open Port ...

Page 8: ...chnical support can be found in the last page of this document 3 Pairing Printer to Compatible iOS Device This section assumes that you have went through and completed section 2 and your CMP 30 is ready for pairing For a list of compatible iOS device please contact Church Community Builder 3 1 Connecting printer to iOS device with Bluetooth In your iOS device go to Settings Bluetooth Turn on your ...

Page 9: ...CITIZEN CMP 30 LBTIU Setup Manual 8 3 2 Using printer with the Check In application Select Bluetooth for your printer type Your printer should show up on the list If not try refreshing the list ...

Page 10: ...s still not detecting label gap properly proceed to this step Gap Calibration Peel off the top label from your media roll exposing the label liner Keep the label liner intact with the rest of the media Load the media back to the printer with half of the exposed label liner showing from the printer as shown above Close the media cover and connect the printer to a Windows computer using a USB cable ...

Page 11: ... Manual 10 Turn off the printer by pressing down the Power button for approximately 3 seconds Power on the printer The Gap Calibration has been done successfully if the label advances one at a time when you press the FEED button ...

Page 12: ...CITIZEN SYSTEMS AMERICA CORP 363 Van Ness Way Suite 404 Torrance CA 90501 USA Tel 1 800 421 6516 Fax 1 310 781 9175 www citizen systems com ...

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