Chapter 1 Specifications
CLP-521, CLP-621 & CLP-631
1-6
1-3-2. Troubleshooting
Symptoms
Checks
Remedies
Media is not cut
cleanly.
1. Is adhesive label used and adhesive
stuck onto the cutter blade?
1. Cleaning of blade is required. If the
blade is worn out, replace the
Cutter Unit.
Media jammed.
1. Turn off the power of the printer and
check the Cutter Unit for any foreign
matter.
2. Is the Cutter Cable SA (JM67765-0) of
the Cutter Stand Unit (JM98802-0)
connected to the Main PCB SA (CN15)
of the printer?
3. Is the cable of the Cutter Unit connected
to the Cutter Stand Unit?
4. Is the gap of cutter slit in a specified
range (0.9 mm to less than 1.0mm)?
5. Failure in the cutter control circuit.
6. Failure in the printer control circuit.
1. Remove foreign matter.
2. Connect it firmly.
3. Connect it firmly.
4. Adjust the gap. (Refer to Chapter 3
"Adjustments".)
5. Replace the Cutter PCB Unit.
6. Replace the Main PCB Unit in the
printer
Printer stopped
because of abnormal
auto cutter
temperature
1. Check if PRINT LED and CONDITION
LED light alternately.
1. Wait until the Cutter Unit gets cool.
