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Installation and User Guide

Summary of Contents for C4110

Page 1: ...1 Installation and User Guide ...

Page 2: ...el Information Sublist 17 1 3 8 To reboot system 17 2 Configuration with web browser 18 2 1 User verification 18 2 2 Basic Status 19 2 2 1 Running Status 19 2 2 2 Wizard 19 2 3 Network configuration 21 2 3 1 Wide area network WAN 21 2 3 2 LAN Configuration 22 2 4 VOIP Configuration 24 2 4 1SIP Line advanced configuration 25 2 4 2 IAX2 configuration 27 2 4 3STUN Set 28 2 4 4 Dial peer configuration...

Page 3: ...IP Phone C4110 Basic Operation 45 3 1 Making a call 45 3 2 Answering a call 45 3 3 Using Hold and Mute 45 3 4 Volume adjustment 45 3 5 Redial 45 3 6 Call lists 46 3 7 Auto dial Feature 46 3 8 Auto dial Feature Access 46 3 9 Voice mail 46 3 10 N pad Note Pad 46 3 11 Call transfer Blind and Consult 47 3 12 Call waiting 47 3 13 Conference calling 47 3 14 Directory Phone Book 47 3 15 Auto dial Feature...

Page 4: ...ook Call history Transfer Conference Auto dial etc And supports the unique requirements of various users Additional features and functionality of C4110 IP Phone includes a display screen soft keys Note Pad N pad etc Citel IP Phone C4110 Features z SIP IAX2 Support z Wide ranges of codec supported G 729 G 723 Wideband G 722 G 711 a ulaw z Three line display screen with backlight and adjustable cont...

Page 5: ...tallation and physical set up configuration information Please contact your service provider or regional distributor Caution 1 Use your IP Phone C4110with the supplier approved AC adapter for this model of phone only Caution 2 Severe damage to your IP Phone will occur if this phone is plugged into PSTN telephone line and an ISDN connection Consult your system administrator to ensure that you are p...

Page 6: ...nect the other end of the cable to an IP voice network jack through the catch on the telephone stand Step4 If you are connecting your PC Ethernet through the phone connect one end of the PC Ethernet cable to your phone using the RJ45 connector marked with the symbol on the telephone base and thread it through the catch on the stand Connect the other end to the LAN port on your PC Step5 Plug AC pow...

Page 7: ...dvanced Sublist menu 3 Input the default password 1 2 3 4 Press use Up and Down navigation key or Next key to select user mode to Network Setting Mode To set the Net Mode 1 Press Edit use Left and Right key to select IP type as Static DHCP or PPPOE Citel Menu Callers 0 2 N e t w o r k S u b l i s t N e x t E n t e r Q u i t Citel Menu Callers 0 1 S e t P a s s w o r d N e x t E d i t Q u i t Citel...

Page 8: ...atic IP editing menu 2 Press Next or Up and Down key to switch between Static IP S tatic Netmask S tatic gateway S tatic DNS menu 3 Press Quit B ack to last menu Static IP editing 1 Press Edit into Static IP editing menu 2 Input the Static IP address in the IP editing line the means 3 Press Delete to delete character in the editing line Citel Menu Callers 0 1 I P 1 9 2 1 6 8 1 1 7 9 N e x t E d i ...

Page 9: ...eway editing menu 2 Input the Static Gateway in the editing line the means 3 Press Delete to delete character in the editing line 4 Press Save to save the Gateway you input 5 Press Quit b ack to last menu and non save Static DNS editing 1 Press Edit into Static DNS editing menu Citel Menu Callers 0 2 G a t e w a y 1 9 2 1 6 8 1 1 N e x t E d i t Q u i t Citel Menu Callers N e w P a r a m e t e r 1...

Page 10: ...count editing menu 2 Input the Acount in the editing line 3 Press Delete to delete character in the editing line 4 Press Save to save the Account you input 5 Press Quit b ack to last menu and non save Citel Menu Callers 0 1 A c c o u n t U s e r 1 N e x t E d i t Q u i t Citel Menu Callers N e w P a r a m e t e r U s e r 1 _ D e l e t e S a v e Q u i t Citel Menu Callers 0 3 P P P o E S e t t i n ...

Page 11: ...mber 622 provided by your ip pbx or your local telecomm company SIP Account Register Number 622 provided by your ip pbx or your local telecomm company SIP Password Register password 261972 provided by your ip pbx or your local telecomm company To enter SIP setting mode 1 Press Menu and using Up Down or Next key into SIP setting m ode 2 Press Next and Up Down to select S IP1 or SIP2 m ode 3 Press Q...

Page 12: ... ack to last menu and non save SIP1 editing 1 Input SIP1 Server address 10 10 10 1 in the SIP Server editing line the means The server address can be a web address or a IP address 2 Press Delete to delete character in the SIP Server editing line 3 Press Save to save the SIP Name you input 4 Press Quit b ack to last menu and non save To set the SIP1 Number Enter SIP1 Number menu 1 Press Edit into S...

Page 13: ...into SIP Account menu SIP1 Account editing 1 Input SIP1 Account 622 in the SIP Account editing line 2 Press Delete to delete character in the SIP Account editing line 3 Press Save to save the SIP Account you input 4 Press Quit b ack to last menu and non save To set the SIP1 Password Enter SIP1 Password menu 1 Press Edit into SIP1 Password editing menu Citel Menu Callers 0 2 S I P 1 N u m b e r N e...

Page 14: ...dit into SIP1 Server Port editing menu Default Port 5060 2 Press Quit back to last menu 3 Press Next into SIP1 Register menu To set the SIP1 Register 1 Press Left Right key to ON OFF the SIP1 2 Press Save t o save and quit 3 Press Quit b ack to last menu and non save Citel Menu Callers 0 5 S I P 1 S e r v e r P o r t 5 0 6 0 N e x t E d i t Q u i t Citel Menu Callers 0 4 S I P 1 P a s s w o r d N ...

Page 15: ... Contrast or Brightness function To set Contrast z Enter into Contrast menu z find desired setting using z Press Save softkey to save your setting To set Brightness z Enter into Brightness menu z Select one of three kinds of brightness Off Low or High as you like using z Press Save softkey to save and quit or Next softkey directly to save and go to the next 1 3 3 To set Volume Control sublist 1 Pr...

Page 16: ... may wish to change the language of your display messages and prompts 1 Press and go into User Preferences Sublist press Enter 2 Either press or Next softkey to scroll Language Set 3 English is in use is the default setting 4 There are 2 kinds of language for your choice English Chinese Use to select your display language 5 Press Save softkey to store your setting and quit or press Quit softkey to...

Page 17: ...title number or feature code 2 Press Save softkey to store your setting or press Quit softkey to give up the setting and return back up level 3 You can delete the number stored in one memory key and save a new one in it or let it empty 1 3 7 To Model Information Sublist 1 Press 2 Either press or Next softkey to scroll Model Information Sublist 3 Press Enter soft key and select Model Number Mac Add...

Page 18: ...configured as non 80 standard port the user need to input http xxx xxx xxx xxx PORT otherwise the web will show that no server has been found and it will be shown as follows 2 1 User verification Users should login before configuring dialogue machine Guest account the default username and password are both admin can have a browse of system Note after inputting username and password user press carr...

Page 19: ...oE MAC address WAN IP address of the gateway LAN IP address of the gateway the state of LAN DHCP server The Phone Number section show the current registered phone number that work with sip server The phone can register two number on the same server or different sip server The version number and date of issue have been shown at the end of the page 2 2 2 Wizard In order to make user easier set C4110...

Page 20: ...cond step is setting network parameters if user uses static or PPP0E else jump to step 3 directly Third step is setting SIP The last step is show the result of wizard If user makes mistakes during the wizard ...

Page 21: ... and reboot Then user might start to make answer calls 2 3 Network configuration 2 3 1 Wide area network WAN User can view the current network IP linking mode of the system on this page User will be authorized to set the network IP Gateway and DNS if the system adopts the static linking mode ...

Page 22: ...ay IP Configure Mac Authenticating code the phone don t work if error code Select acquisition option Configure way of IP for WAN This is single static IP parameter for WAN Select static These are must be filling Select PPPoE These are must be filling PPPoE Server the name of ISP PPPoE server we suggest don t change if no especial request 2 3 2 LAN Configuration User can make local area network LAN...

Page 23: ...iguration Item explanation Select Bridge Mode LAN and WAN are in the same network Static Address and Netmask When the DHCP service is selected the phone as a DHCP Server When the NAT is selected the phone as a router ...

Page 24: ...ters Registrar status SIP register state if register successfully show Registered otherwise show different results Server address Set SIP server IP address or Domain Server Port Set SIP server signal port Account User Username Set SIP server account username Usually it is the same with the config port number Password Set password of SIP server account Phone Number Set assigned phone number Display...

Page 25: ...er and proxy server IP address Enable Register After setting all the parameters above enable register and click apply to make C4110 register to SIP server Click Advanced set button to set the some parameters of SIP line selected which SIP server need to them 2 4 1SIP Line advanced configuration Definition of each parameter described as below Register Expire Time Set expire time of SIP server regis...

Page 26: ...o on needs to modify into RFC2543 the default is to RFC3261 Forward Phone Number Set the selected Line s call forward number Enable PRACK Enable Disable SIP prack function Default is unchecked Prack is same with ACK that is used for temporary response Prack is one of SIP request info Enable Keep Authentication Enable disable support register with authentication so that C4110 needn t carry authenti...

Page 27: ...2 server or not IAX2 Server Addr Input your IAX2 server address IAX2 Server Port Set your IAX2 server port the default is 4569 Account Name Input your IAX2 register account name Account Password Input your IAX2 register password Phone Number Input your assigned phone number usually it is same you re your IAX2 account name Local Port Set your local sport the default is 4569 Voice Mail Number Specif...

Page 28: ...ake all outgoing calls through the IAX2 server by default If you also need make a call through SIP server you can make prefix in dial peer setting to realize SIP calling Note any incoming call can be from both IAX2 and SIP 2 4 3STUN Set Definition of each parameter described as below STUN NAT Transverse Indication that current NAT is type that could be transverse or not STUN Server Addr Set the ST...

Page 29: ...nfiguration of 1234 directly then the phone will send the called number 1234 to the corresponding IP address Or set numbers with prefix matching pattern For example user wants to make a call to a number in a certain region 010 user can configure the corresponding number IP as 010T protocol IP after that whenever user dial numbers with 010 prefix such as 010 62201234 the call will be made by this r...

Page 30: ...refix number to be distinguished from the exactitude matching Destination optional is configuration of destination address if it is point to point call then input the opposite terminal s IP address it can also be set as domain name and resolved the specific IP address by DNS server of the phone If no configuration has been made then the IP will be considered as 0 0 0 0 This is an optional configur...

Page 31: ...ust handset out volume The value is from 1 to 9 4 Configure Signal Standard according to country s phone voice It acts on the tone when you pick up phone ring back tone and so on 5 Normally G729 Payload Length does not need to be changed into 10 ms the voice 6 payload size can be represented in terms of the codec samples For example a G 729 voice payload size of 20 ms two 10 ms codec samples repre...

Page 32: ...Disturb Do no disturb Enable Call Transfer Configuration enable disable call transfer Enable Three way call Configuration enable disable three way call Enable call waiting Configuration enable disable call waiting Answer any call Configuration enable disable answer any call Enable voice recording Configuration enable disable voice recording Incoming record playing Configuration enable disable play...

Page 33: ...of the dialing is matched the call will be sent Timeout Specify the timeout of the last dial digit The call will be sent after timeout End with fixed length and Time out these options are not repulsion That means these three ways can be use together or alone User could also use digital map table to make own rule X Represents any one number between 0 and 9 Tn Represents the last digit timeout Here ...

Page 34: ...its length starting with 9911 will be sent out in 4 seconds 2 5 3 Phone Book configuration Phone book configuration is used for add phone Book Delete phone Book Modify phone Book Support up to 500 items 2 5 4 Function Key configuration There are 4 programmable memory keys on the C4110 phone and 8 programmable memory keys on the extended model You can set the programmable keys with any of the follo...

Page 35: ...P phone UI or the C4110 Web UI You can save up to 12 speed dial numbers and names on the C4110 these can be programmed to quickly access features such as 97 Voicemail Setting a Key Event You can set DND Pbook Redial on the programmable keys using the IP phone Web UI only ...

Page 36: ... is used for firmware config file update config file backup config Account save clear config and reboot function 2 6 1 Auto Update configuration Definition of each parameter described as below Server Address your FTP or TFTP server address ...

Page 37: ...ke decryption Protocol Type update protocol selecting Support FTP and TFTP protocol It also can support optional HTTP Update interval time the interval time of deciding to update the config file It cooperate with update mode update at a time interval Update mode there are three option for selection Disable disable auto update function Update after reboot when rebooting it will auto connect server ...

Page 38: ...user could login as root level such as admin then click Clear button to use all default set C4110 will clear config file in the system and reboot with default setting If user use general level such as guest C4110 will not clear all set but part of them to default setting User could click the right key of mouse to save the config file of C4110 to the local PC when mouse move to Right Click here to ...

Page 39: ...n Item Explanation Server IP address of FTP TFTP server Username Name of user Password Password File name Name of download upload file name Type Configure the operation type There are 3 types 1 application update update the system through ftp or tftp 2 config file export Upload the gateway configuration file to ...

Page 40: ...vel Show existing user account level two option Root and General Root level users have the right to modify config General level users have the right to read only Add Add user account to IP phone Delete Delete increased user account Modify Modify increased user level and password Operation Example Add one new account Click Add button input User name No Modify Choosing User level from dropdown menu ...

Page 41: ...sword the username and password will be easily to guess on public network so the user had better modify the administrator and ordinary user Enter with manager level when making modification create a administrator account and a browse account you d better not set the name as admin administrator guest etc set password and then save configuration entering with new manager account delete default manag...

Page 42: ...ut setting any item in filter table You could not access gateway any more after you close this page Therefore make sure that your IP address is included in the filter table before you want to enable MMI Filter 2 7 2 Firewall configuration User may set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet input rule or prevent unauthorized priv...

Page 43: ...e is input rule or output rule Deny Permit Specify current adding rule is deny rule or permit rule Protocol Type protocol using in this rule TCP IP ICMP UDP Port Range port range if this rule Src Addr Source address can be single IP address or network address Dest Addr Destination address can be IP address or network address Src Mask Source address mask Indicate the source is dedicate IP if set to...

Page 44: ...44 2 7 3 VPN Tunnel configuration 2 8 Logout After setting the C4110 user had better click Logout to end the management keep C4110 in safe and authorized environment ...

Page 45: ... will mute your handset or hands free Microphone and you can hear the other party on the phone the LED will light on while Mute is enabled Press again to speak with your caller During a call press the key will place your caller on hold To retrieve your call press key again When you place your caller on hold the caller may hear music on hold You can not hear the speech of the caller 3 4 Volume adju...

Page 46: ...ogramming Auto Dial key please refer to the Customizing your phone 3 9 Voice mail Message waiting indicator MWI light will flash to indicate that messages are waiting at the voice mail or message center Press voice mail access code like 97 to enter voice mail system and follow voice prompts to listen to the messages When you heard messages then MWI light will turn off Note 1 Voice mail is an optio...

Page 47: ... the active call press End or press to end Talk calls 3 13 Conference calling To create a three way conference call 1 Call the first party 2 press the Conf softkey on the phone then call the second party When the second party answers press the Conf soft key to add all callers to the conference call To split a conference call 1 Press Split will make one of the callers on hold keep to press this key...

Page 48: ...or press Dial softkey to call the contact 3 15 Auto dial Feature Access User can save instant dialed number or feature access code on the four memory keys of the IP Phone 1 choose the memory key then you will program follow the instruction on screen to program features like Pick up Ring Again Message Call Forward etc or store the instant phone number on the memory keys 2 When you have finished pro...

Page 49: ...function to work check with your system administrator for more information How do I switching between two Number Press the SIP soft key How do I find the IP address of my phone Press and you can find it How do I make sure my phone was registered server Press to check it Why does my phone display Wan Disconnected Make sure your telephone was connected to the network How do I restart the IP phone En...

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