1
OPERATING INSTRUCTIONS FOR THE
AUTHORISATION DEVICE DIGIPASS 700
D700/IN-S-JF-EN-0217.02-LV
Attention!
Immediately after receiving the new authorization device, and not having used the device for a long period, please, check
the correctness of the timer setup, which is important for generating correct electronic signature – see point 4.
DIGIPASS is an electronic authorization device used to generate electronic signature, which replace the Customer’s signature and seal in Customer’s
Order in the message to the Bank, as well as for Client’s authorization in Citadele Online Banking (authorization code).
The Customer may choose his DIGIPASS device with the English and the Latvian language or the English and the Russian language, and may change
the language in the device at his/her discretion.
Each generated
electronic signature
can be used only one time. E
lectronic signatures
are calculated on the basis of both essential parameters of
the Customer's message and time of generation of the
electronic signature
.
You can check the preciseness of the DIGIPASS timer – see section 4 “Timer Testing”.
Electronic signatures
for each Order are to be calculated using respective fields of the definite Order.
Each DIGIPASS device is authorized for operation with a certain Client’s account / accounts in the Bank. Also more than one authorization device may be
used to manage one account or all Customer’s accounts.
For generation of Citadele Online Banking Authorization codes and electronic signature different DIGIPASS devices can be used, if it is registered in the
program accordingly to Customer’s request.
A new or an additional authorization device may be issued on the basis the Customer’s application signed thereby, with rights to use one or more
Customer accounts.
The access to operation with DIGIPASS device is protected by PIN code consisting of five digits. DIGIPASS device can be used only after replacing the
initial PIN code, which Client receives at the moment of issue of DIGIPASS. The initial PIN code has to be replaced by the Client.
DIGIPASS device will be locked after
five
attempts of entering an incorrect PIN code (see section 2 “Warning about an incorrect PIN code”).
The Customer shall be responsible for the loss of the authorization device and for non-disclosure of his/her PIN code to other persons.
The battery in DIGIPASS device lasts for almost 3 years. If the token displays “BATTERY FAIL”, the device must be replaced by the Bank.
It is forbidden to keep DIGIPASS near a source of electromagnetic fields (for example, close to a mobile phone, loudspeakers, airport security gates etc.).
If the device has been exposed to temperatures below 0
0
C, it may only be used after it warms up under room temperature in 20 – 30 minutes.
DIGIPASS authorization device has keys from “0” to “9”, special keys (I, S, ENTER, ON/OFF, CC, F), and LCD screen. Using the “CC” key, the Customer
may return to the initial menu “SELECT I S F” and cancel any operation.
DIGIPASS is switched on by pressing the key “ON/OFF”. DIGIPASS will switch off after pressing the key “ON/OFF” repeatedly or in 60 seconds unless
any key is pressed.
By pressing the key “CC”, you can return to the previous action.
1.
Entering and replacing the initial PIN code
You need to perform these steps once before using the device to generate the electronic signatures.
In order to replace initial PIN code, please act as follows:
ACTIONS
SCREEN MESSAGE
NOTES
1. Press the “ON/OFF” key
INIT PIN
The message indicates that no one has used this device before.
2. Enter the initial PIN code
- - - - -
Provided by the Bank.
3. Press the “ENTER” key
NEW PIN
4. Enter your PIN code
- - - - -
Enter your new PIN code that may consist of any 5 digits, except
for 5 similar digits or five consecutive digits.
5. Press the “ENTER” key
CONFIRM
The code chosen by you has been accepted. To confirm it, enter
your new
PIN code again.
WEAK PIN
New PIN code offers weak protection. The screen displays
“NEW
PIN”
in a few seconds. Repeat the actions starting with step 4.
6. Enter your new PIN code again
- - - - -
7. Press the “ENTER” key
PIN CHANGED
Initial PIN code has been replaced with your new PIN code.
DIGIPASS device returns to the initial menu automatically.
PIN CHG FAIL
The code you re-entered is different from that entered before.
Your new PIN code is to be used in further DIGIPASS operation.
2. Warning about an incorrect PIN code
ACTIONS
SCREEN MESSAGE
NOTES
1. Press the “ON/OFF” key
“ENTER PIN”
2. Incorrect PIN code is entered
“WRONG PIN”
The PIN code you have entered is incorrect. In few seconds a
message about the next try will appear on the screen.
“PIN TRIAL 2 (or 3 or 4)”
The 2nd trial (or the 3rd or 4th).
If the DIGIPASS device is switched off after an incorrect PIN code
was entered, the message on the screen will appear again after
switching the device on.
3. After switching on DIGIPASS, press the key
“Enter”
“ENTER PIN”
Enter PIN code
4. The PIN code is entered incorrectly for the 4th
time.
“LAST PIN TRY”
Warning about the last attempt to enter PIN code.
5. The PIN code is entered incorrectly for the 5th
time.
“UNLOCK CHALL nnnnnn”
Your DIGIPASS device is locked. In order to unlock the DIGIPASS
device, you have to come to the Bank and bring your DIGIPASS
device with you.