Cisco Webex Wireless Phone 800 Series, Troubleshooting Manual

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Procedure
Step 1
Access the Cisco Phone app.
Step 2 Tap the Overflow menu.
Step 3
Tap Cisco phone status .
Step 4
Tap Device information .
Access App About Option
The About menu option provides information about the app itself, including the version number. You might
need to provide this information to the system administrator from time to time.
Procedure
Step 1 Tap the desired app.
Step 2
Tap the Overflow menu.
Step 3
Tap About .
Capture a Screenshot on the Phone
When troubleshooting, it may be helpful to have a screenshot of the phone.
An alternate way to capture a screenshot on the phone is to simultaneously press the
Power
and
Volume
down
buttons.
Note
Procedure
Step 1 Press and hold the Power button.
Step 2
Tap Screenshot .
A notification briefly pops to the foreground and then appears in the notification drawer.
Step 3
Tap the notification to Share , Edit , or Delete the screenshot.
Unless you delete a screenshot, you can also locate it in the Files app.
Note
Troubleshooting
3
Troubleshooting
Access App About Option