• Someone retrieves the call.
• The caller abandons the call.
• The Forward No Retrieve feature redirects the call.
Park a Call
You can park an active call on your phone and then use another phone in the call control system to retrieve
the call. You can park only one call at the call park number.
Procedure
Step 1
From an active call, tap the
Overflow
menu.
Step 2
Tap
Park call
.
Retrieve a Call From Call Park
You, or someone else, can retrieve a call from call park from any eligible phone.
Before you begin
You need the call park extension number.
Procedure
Do one of the following:
• From the phone that parked the call, tap the parked call notification.
• From another phone that is eligible to pick up the parked call, use the
Cisco Phone
app to dial the
call park extension number.
Transfer a Call to Another Person
During an active call, you may want to transfer the caller to someone else. When you transfer a call to someone
else, it automatically puts the original call on hold.
If the call transfers successfully, meaning the other person answers the call:
• The original call connects to the other person, without you.
• You’re dropped from the call automatically and go back to the screen that you were on before the original
call.
If the call doesn’t transfer successfully, the first call is still on hold.
Cisco Webex Wireless Phone 800 Series User Guide
49
Cisco Phone App
Park a Call
Summary of Contents for Webex 800 Series
Page 10: ...Cisco Webex Wireless Phone 800 Series User Guide x Contents ...
Page 40: ...Cisco Webex Wireless Phone 800 Series User Guide 30 Your Phone Battery Warranty ...
Page 76: ...Cisco Webex Wireless Phone 800 Series User Guide 66 Emergency App Cancel the Panic Alarm ...
Page 94: ...Cisco Webex Wireless Phone 800 Series User Guide 84 Barcode App Clean the Scanner Window ...
