Cisco UCS C220 M5 Maintaining Download Page 10

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Figure 4: Removing the Top Cover

Locking cover latch

Top cover

Serial number label location

Serial Number Location

The serial number for the server is printed on a label on the top of the server, near the front. See

Removing

the Server Top Cover, on page 9

Hot Swap vs Hot Plug

Some components can be removed and replaced without shutting down and removing power from the server.
This type of replacement has two varieties: hot-swap and hot-plug.

• Hot-swap replacement—You do not have to shut down the component in the software or operating

system. This applies to the following components:

Maintaining the Server

Serial Number Location

Summary of Contents for UCS C220 M5

Page 1: ...and Replacing Components on page 11 Service Headers and Jumpers on page 79 Status LEDs and Buttons This section contains information for interpreting front rear and internal LED states Front Panel LEDs Figure 1 Front Panel LEDs Table 1 Front Panel LEDs Definition of States States LED Name Maintaining the Server 1 ...

Page 2: ... initializing following insertion or the driver is unloading following an eject command Amber The drive has failed Amber blinking A drive Locate command has been issued in the software NVMe SSD drive fault NVMe solid state drive SSD drive tray LEDs have different behavior than SAS SATA drive trays Note 1 NVMe Off No drive activity Green blinking There is drive activity NVMe SSD activity 2 NVMe Off...

Page 3: ...r steady One or more power supplies are in a degraded operational state Amber blinking One or more power supplies are in a critical fault state Power supply status 6 Green All fan modules are operating properly Amber blinking One or more fan modules breached the non recoverable threshold Fan status 7 Off The Ethernet LOM port link is idle Green One or more Ethernet LOM ports are link active but th...

Page 4: ...nk 1 Gb 10 Gb Ethernet link status on both LAN1 and LAN2 2 Off Link speed is 10 Mbps Amber Link speed is 100 Mbps Green Link speed is 1 Gbps 1 Gb Ethernet dedicated management link speed 3 Off No link is present Green Link is active Green blinking Traffic is present on the active link 1 Gb Ethernet dedicated management link status 4 Off The unit identification function is not in use Blue blinking ...

Page 5: ...r supplies Off No DC input 12 V main power off 12 V standby power off Green blinking 12 V main power off 12 V standby power on Green solid 12 V main power on 12 V standby power on Amber blinking Warning threshold detected but 12 V main power on Amber solid Critical error detected 12 V main power off for example over current over voltage or over temperature failure Power supply status one LED each ...

Page 6: ...reen Fan is OK 1 CPU fault LEDs one behind each CPU socket on the motherboard These LEDs operate only when the server is in standby power mode Amber CPU has a fault Off CPU is OK 2 Preparing For Component Installation This section includes information and tasks that help prepare the server for component installation Required Equipment For Service Procedures The following tools and equipment are us...

Page 7: ... front panel power button or the software management interfaces Shutting Down Using the Power Button Step 1 Check the color of the Power button LED Amber The server is already in standby mode and you can safely remove power Green The server is in main power mode and must be shut down before you can safely remove power Step 2 Invoke either a graceful shutdown or a hard shutdown To avoid data loss o...

Page 8: ...stem performs a graceful shutdown and the server goes to standby mode which is indicated by an amber Power button LED Step 3 If a service procedure instructs you to completely remove power from the server disconnect all power cords from the power supplies in the server Shutting Down Using The Cisco UCS Manager Equipment Tab You must log in with user or admin privileges to perform this task Step 1 ...

Page 9: ...nstructs you to completely remove power from the server disconnect all power cords from the power supplies in the server Removing the Server Top Cover Step 1 Remove the top cover a If the cover latch is locked use a screwdriver to turn the lock 90 degrees counterclockwise to unlock it b Lift on the end of the latch that has the green finger grip The cover is pushed back to the open position as you...

Page 10: ...the Server Top Cover on page 9 Hot Swap vs Hot Plug Some components can be removed and replaced without shutting down and removing power from the server This type of replacement has two varieties hot swap and hot plug Hot swap replacement You do not have to shut down the component in the software or operating system This applies to the following components Maintaining the Server 10 Maintaining the...

Page 11: ...ling server components handle them only by carrier edges and use an electrostatic discharge ESD wrist strap or other grounding device to avoid damage Caution You can press the unit identification button on the front panel or rear panel to turn on a flashing blue unit identification LED on both the front and rear panels of the server This button allows you to locate the specific server that you are...

Page 12: ...e TPM socket on motherboard not visible in this view 11 Cooling fan modules seven hot swappable 2 PCIe riser 2 slot 2 half height x16 lane Includes PCIe cable connectors for front loading NVMe SSDs x8 lane 12 Supercap unit mounting bracket RAID backup 3 PCIe riser 1 slot 1 full height x16 lane Includes socket for Micro SD card 13 DIMM sockets on motherboard 12 per CPU 4 Modular LOM mLOM card bay o...

Page 13: ...ng SAS SATA Hard Drives or Solid State Drives You do not have to shut down the server or drive to replace SAS SATA hard drives or SSDs because they are hot swappable To replace an NVMe PCIe SSD drive which must be shut down before removal see Replacing a Front Loading NVMe SSD on page 16 Note SAS SATA Drive Population Guidelines The server is orderable in three different versions each with a diffe...

Page 14: ...procedure Do not configure 4K sector format and 512 byte sector format drives as part of the same RAID volume For operating system support on 4K sector drives see the interoperability matrix tool for your server Hardware and Software Interoperability Matrix Tools Setting Up UEFI Mode Booting in the BIOS Setup Utility UEFI mode is the system default Use this procedure if the mode has been changed a...

Page 15: ...g an existing drive remove the four drive tray screws that secure the drive to the tray and then lift the drive out of the tray Step 2 Install a new drive a Place a new drive in the empty drive tray and install the four drive tray screws b With the ejector lever on the drive tray open insert the drive tray into the empty drive bay c Push the tray into the slot until it touches the backplane and th...

Page 16: ...ver must have two CPUs PCIe riser 2 is not available in a single CPU system PCIe riser 2 has connectors for the cable that connects to the front panel drive backplane PCIe cable CBL NVME C220FF This is the cable that carries the PCIe signal from the front panel drive backplane to PCIe riser 2 This cable is for all versions of this server Hot plug support must be enabled in the system BIOS If you o...

Page 17: ...ot Plug Support Using the BIOS Setup Utility Step 1 Enter the BIOS setup utility by pressing the F2 key when prompted during bootup Step 2 Navigate to Advanced PCI Subsystem Settings NVMe SSD Hot Plug Support Step 3 Set the value to Enabled Step 4 Save your changes and exit the utility Enabling Hot Plug Support Using the Cisco IMC GUI Step 1 Use a browser to log in to the Cisco IMC GUI for the ser...

Page 18: ... front loading NVMe SSDs are being installed in the server you must install PCIe cable CBL NVME C220FF before installing the drive See Installing a PCIe Cable For Front Loading NVMe SSDs on page 19 Note Step 2 Install a new front loading NVMe SSD a Place a new SSD in the empty drive tray and install the four drive tray screws b With the ejector lever on the drive tray open insert the drive tray in...

Page 19: ...220FF connects the front panel drive backplane to the PCIe riser 2 board on the PCIe riser assembly If the server was ordered with 2 5 or 3 5 inch form factor NVMe SSDs this cable was preinstalled at the factory No action is required If you are adding 2 5 or 3 5 inch form factor NVMe SSDs for the first time you must order and install the cable as described in the following procedure Maintaining th...

Page 20: ...3 5 inch NVMe SSDs in the front panel drive bays see Replacing a Front Loading NVMe SSD on page 16 HHHL SSD Population Guidelines Observe the following population guidelines when installing HHHL form factor NVMe SSDs Two CPU systems You can populate up to 2 HHHL form factor SSDs using PCIe slots 1 2 One CPU systems In a single CPU system PCIe riser 2 slot 2 is not available Therefore the maximum n...

Page 21: ...over from the server as described in Removing the Server Top Cover on page 9 d Use two hands to grasp the external riser handle and the blue area at the front of the riser e Open the hinged plastic card retainer that secures the rear panel tab of the card f Pull evenly on both ends of the HHHL form factor NVME SSD to remove it from the socket on the PCIe riser If the riser has no SSD remove the bl...

Page 22: ...anel opening 3 Replacing Fan Modules The seven fan modules in the server are numbered as shown in Figure 1 Each fan module has a fault LED next to the fan connector on the motherboard This LED lights green when the fan is correctly seated and is operating OK The LED lights amber when the fan has a fault or is not correctly seated Tip Maintaining the Server 22 Maintaining the Server Replacing Fan M...

Page 23: ...age it with the connector on the motherboard c Replace the top cover to the server d Replace the server in the rack replace cables and then fully power on the server by pressing the Power button Replacing CPUs and Heatsinks This section contains CPU configuration rules and the procedure for replacing CPUs and heatsinks Special Information For Upgrades to Second Generation Intel Xeon Scalable Proce...

Page 24: ...ith an M for example UCS CPU 6134M For Second Generation Intel Xeon Scalable processors These Second Generation CPUs have three memory tiers These rules apply on a per socket basis If the CPU socket has up to 1 TB of memory installed a CPU with no suffix can be used for example Gold 6240 If the CPU socket has 1 TB or more up to 2 TB of memory installed you must use a CPU with an M suffix for examp...

Page 25: ...sembly from the server a Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server on page 7 b Slide the server out the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance If you cannot safely view and access the component remove the server from the rack Caution ...

Page 26: ...ep 2 Separate the heatsink from the CPU assembly the CPU assembly includes the CPU and the CPU carrier a Place the heatsink with CPU assembly so that it is oriented upside down as shown below Note the thermal interface material TIM breaker location TIM BREAKER is stamped on the CPU carrier next to a small slot Maintaining the Server 26 Maintaining the Server Replacing a CPU and Heatsink ...

Page 27: ...e CPU carrier at the TIM breaker slot Use caution to avoid damaging the heatsink surface Caution d Gently rotate the screwdriver to lift up on the CPU until the TIM on the heatsink separates from the CPU Do not allow the screwdriver tip to touch or damage the green CPU substrate Note e Pinch the CPU carrier inner latch at the corner opposite the TIM breaker and push up to disengage the clip from i...

Page 28: ...must be handled with extreme care to avoid damaging pins Caution Figure 14 CPU Assembly Tool CPU Assembly and Heatsink Alignment Features Angled corner on heatsink pin 1 alignment feature 4 CPU assembly tool 1 Triangle cut into carrier pin 1 alignment feature 5 CPU assembly CPU in plastic carrier 2 Angled corner on CPU assembly tool pin 1 alignment feature 6 Heatsink 3 Step 4 Apply new TIM to the ...

Page 29: ...PUs to ensure proper cooling There are two different heatsinks UCSC HS C220M5 for standard performance CPUs 150 W and less UCSC HS2 C220M5 for high performance CPUs above 150 W Note the wattage described on the heatsink label Caution Step 5 With the CPU assembly on the CPU assembly tool set the heatsink onto the CPU assembly Note the pin 1 alignment features for correct orientation Push down gentl...

Page 30: ...tighten the four captive nuts that secure the heatsink to the motherboard standoffs Alternate tightening the heatsink nuts evenly so that the heatsink remains level while it is lowered Tighten the heatsink nuts in the order shown on the heatsink label 1 2 3 4 The captive nuts must be fully tightened so that the leaf springs on the CPU socket lie flat Caution e Replace the top cover to the server f...

Page 31: ...atsinks Use only the correct heatsink for your CPUs to ensure proper cooling There are two different heatsinks UCSC HS C220M5 for CPUs 150 W and less UCSC HS2 C220M5 for CPUs above 150 W Caution Heatsink UCSC HS C220M5 for CPUs 150 W and less UCSC HS2 C220M5 for CPUs above 150 W New heatsinks have a pre applied pad of TIM Heatsink cleaning kit UCSX HSCK One cleaning kit can clean up to four CPUs S...

Page 32: ...ng an M5 Generation CPU on page 32 Moving an M5 Generation CPU Tool required for this procedure T 30 Torx driver When you receive a replacement server for an RMA it includes dust covers on all CPU sockets These covers protect the socket pins from damage during shipping You must transfer these covers to the system that you are returning as described in this procedure Caution Step 1 When moving an M...

Page 33: ...he CPU socket covers from the new system to the system that you are returning a Remove the socket covers from the replacement system Grasp the two recessed finger grip areas marked REMOVE and lift straight up Keep a firm grasp on the finger grip areas at both ends of the cover Do not make contact with the CPU socket pins Note Maintaining the Server 33 Maintaining the Server Moving an M5 Generation...

Page 34: ... down anywhere on the cover except the two points described Pressing elsewhere might damage the socket pins Caution c Press down on the two circular markings next to the word INSTALL that are closest to the two threaded posts see the following figure Press until you feel and hear a click You must press until you feel and hear a click to ensure that the dust covers do not come loose during shipping...

Page 35: ...em a On the new board align the assembly over the CPU socket as shown below Note the alignment features The pin 1 angled corner on the heatsink must align with the pin 1 angled corner on the CPU socket The CPU socket posts must align with the guide holes in the assembly Maintaining the Server 35 Maintaining the Server Moving an M5 Generation CPU ...

Page 36: ... CPU assembly down onto the CPU socket c Use a T 30 Torx driver to tighten the four captive nuts that secure the heatsink to the board standoffs Alternate tightening the heatsink nuts evenly so that the heatsink remains level while it is lowered Tighten the heatsink nuts in the order shown on the heatsink label 1 2 3 4 The captive nuts must be fully tightened so that the leaf springs on the CPU so...

Page 37: ... Numbering The following figure shows the numbering of the DIMM slots on the motherboard Figure 21 DIMM Slot Numbering DIMM Population Rules Observe the following guidelines when installing or replacing DIMMs for maximum performance Each CPU supports six memory channels CPU 1 supports channels A B C D E F CPU 2 supports channels G H J K L M Each channel has two DIMM sockets for example channel A s...

Page 38: ...ause only one of the two populated channels provides data When memory mirroring is enabled you must install DIMMs in even numbers of channels The NVIDIA Tesla P Series GPU can support more than 1 TB of memory in the server All other NVIDIA GPUs M Series can support only 1 TB or less of memory in the server Observe the DIMM mixing rules shown in the following table Table 5 DIMM Mixing Rules DIMMs i...

Page 39: ...ovide clearance If you cannot safely view and access the component remove the server from the rack Caution c Remove the top cover from the server as described in Removing the Server Top Cover on page 9 d Remove the air baffle that covers the front ends of the DIMM slots to provide clearance e Locate the DIMM that you are removing and then open the ejector levers at each end of its DIMM slot Step 2...

Page 40: ... DCPMMs This is the factory default setting App Direct Mode The module operates as a solid state disk storage device Data is saved and is non volatile Mixed Mode 25 Memory Mode 75 App Direct The module operates with 25 capacity used as volatile memory and 75 capacity used as non volatile storage Intel Optane DC Persistent Memory Module Population Rules and Performance Guidelines This topic describ...

Page 41: ...server Fill the DIMM slots for CPU 1 and CPU2 as shown depending on which DCPMM DRAM ratio you want to populate Figure 23 Supported DCPMM Configurations for Dual CPU Configurations Installing Intel Optane DC Persistent Memory Modules DCPMM configuration is always applied to all DCPMMs in a region including a replacement DCPMM You cannot provision a specific replacement DCPMM on a preconfigured ser...

Page 42: ...st installation actions If the existing configuration is in 100 Memory mode and the new DCPMM is also in 100 Memory mode the factory default the only action is to ensure that all DCPMMs are at the latest matching firmware level If the existing configuration is fully or partly in App Direct mode and new DCPMM is also in App Direct mode then ensure that all DCPMMs are are at the latest matching firm...

Page 43: ...their persistent memory types When using App Direct mode with interleaving the number of regions is equal to the number of CPU sockets in the server When using App Direct mode without interleaving the number of regions is equal to the number of DCPMMs in the server From the Regions page you can configure memory goals that tell the DCPMM how to allocate resources Create goal config Namespaces Displ...

Page 44: ...e top cover You might have to detach cables from the rear panel to provide clearance If you cannot safely view and access the component remove the server from the rack Caution Step 3 Remove the top cover from the server as described in Removing the Server Top Cover on page 9 Step 4 Remove a carrier from its socket a Locate the mini storage module carrier in its socket just in front of power supply...

Page 45: ...nfigured in a RAID 1 array through the Cisco IMC interface SD slot 1 is on the top side of the carrier SD slot 2 is on the underside of the carrier the same side as the carrier s motherboard connector Step 1 Power off the server and then remove the mini storage module carrier from the server as described in Replacing a Mini Storage Module Carrier on page 44 Step 2 Remove an SD card a Push on the t...

Page 46: ... utility See Embedded SATA RAID Controller If M 2 NVMe SSDs are installed in the M 2 module the embedded SATA controller is automatically disabled You cannot control M 2 SATA SSDs in the server with a HW RAID controller Note Step 1 Power off the server and then remove the mini storage module carrier from the server as described in Replacing a Mini Storage Module Carrier on page 44 Step 2 Remove an...

Page 47: ... Locate the Micro SD card The socket is on the top of PCIe riser 1 under a flexible plastic cover e Use your fingertip to push open the retainer on the socket cover far enough to provide access to the Micro SD card then push down and release the Micro SD card to make it spring up f Grasp the Micro SD card and lift it from the socket Step 2 Install a new Micro SD card a While holding the retainer o...

Page 48: ...an remove the top cover You might have to detach cables from the rear panel to provide clearance If you cannot safely view and access the component remove the server from the rack Caution c Remove the top cover from the server as described in Removing the Server Top Cover on page 9 d Locate the USB socket on the motherboard directly in front of PCIe riser 2 e Grasp the USB drive and pull it horizo...

Page 49: ...1 Enter the BIOS Setup Utility by pressing the F2 key when prompted during bootup Step 2 Navigate to the Advanced tab Step 3 On the Advanced tab select USB Configuration Step 4 On the USB Configuration page select USB Ports Configuration Step 5 Scroll to USB Port Internal press Enter and then choose either Enabled or Disabled from the dialog box Step 6 Press F10 to save and exit the utility Mainta...

Page 50: ...ut the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance If you cannot safely view and access the component remove the server from the rack Caution c Remove the top cover from the server as described in Removing the Server Top Cover on page 9 d Locate the RTC battery The vertical socket is directly in front of...

Page 51: ...e information about the power supplies See also Rear Panel LEDs on page 4 for information about the power supply LEDs This section includes procedures for replacing AC and DC power supply units Replacing AC Power Supplies on page 52 Replacing DC Power Supplies on page 52 Installing DC Power Supplies First Time Installation on page 54 Grounding for DC Power Supplies on page 55 Maintaining the Serve...

Page 52: ... that you are replacing c Grasp the power supply handle while pinching the release lever toward the handle d Pull the power supply out of the bay Step 2 Install a new power supply a Grasp the power supply handle and insert the new power supply into the empty bay b Push the power supply into the bay until the release lever locks c Connect the power cord to the new power supply d Only if you shut do...

Page 53: ... power supply in a server that has only one DC power supply shut down and remove power from the server as described in Shutting Down and Removing Power From the Server on page 7 If you are replacing a power supply in a server that has two DC power supplies you do not have to shut down the server b Remove the power cord from the power supply that you are replacing Lift the connector securing clip s...

Page 54: ...accessible two poled disconnect device must be incorporated in the fixed wiring Statement 1022 Warning This product requires short circuit overcurrent protection to be provided as part of the building installation Install only in accordance with national and local wiring regulations Statement 1045 Warning Installation of the equipment must comply with local and national electrical codes Statement ...

Page 55: ...pply The connector is keyed so that the wires align for correct polarity and ground Step 4 Return DC power from your facility s circuit breaker Step 5 Press the Power button to boot the server to main power mode Figure 30 Installing DC Power Supplies PSU status LED 3 Keyed cable connector CAB 48DC 40A 8AWG 1 Keyed DC input socket 2 Step 6 See Installation Grounding page 3 66 for information about ...

Page 56: ...pecifications The server contains two PCIe slots on one riser assembly for horizontal installation of PCIe cards Both slots support the NCSI protocol and 12V standby power Figure 31 Rear Panel Showing PCIe Slot Numbering The following tables describe the specifications for the slots Table 6 PCIe Riser 1 Slot 1 NCSI Support Card Height Rear Panel Opening Maximum Card Length Connector Length Electri...

Page 57: ...ove any cables from the ports of the PCIe card that you are replacing e Use two hands to grasp the external riser handle and the blue area at the front of the riser f Lift straight up to disengage the riser s connectors from the two sockets on the motherboard Set the riser upside down on an antistatic surface g Open the hinged plastic retainer that secures the rear panel tab of the card h Pull eve...

Page 58: ... PCIe connector for cable that supports front panel NVMe SSDs 5 External riser handle 2 PCIe slot 2 rear panel opening 3 d Position the PCIe riser over its two sockets on the motherboard and over the two chassis alignment channels Maintaining the Server 58 Maintaining the Server Replacing a PCIe Card ...

Page 59: ...atches where your VIC is installed The options are Riser1 Riser2 and Flex LOM See NIC Mode and NIC Redundancy Settings for more information about NIC modes Note If you want to use the Cisco UCS VIC card for Cisco UCS Manager integration see also the Cisco UCS C Series Server Integration with Cisco UCS Manager Guides for details about supported configurations cabling and other requirements Table 8 ...

Page 60: ...the rear panel to provide clearance If you cannot safely view and access the component remove the server from the rack Caution c Remove the top cover from the server as described in Removing the Server Top Cover on page 9 d Remove the mRAID riser to provide access to the mLOM socket below the riser To remove the mRAID riser use both hands to grasp the external blue handle on the rear and the blue ...

Page 61: ...ed internal riser that is used for either a Cisco modular storage controller card RAID or HBA or the SATA interposer card for embedded software RAID This riser plugs into a dedicated motherboard socket and provides a horizontal socket for the installed card This riser can be ordered as the following options UCSC XRAIDR 220M5 Replacement unit for this mRAID riser UCSC MRAID1GB KIT Kit for first tim...

Page 62: ...h hands grasp the external blue handle on the rear of the riser and the blue finger grip on the front end of the riser b Lift the riser straight up to disengage it from the motherboard socket c Set the riser upside down on an antistatic surface d Remove any card from the riser Open the blue card ejector lever that is on the edge of the card and then pull the card straight out from its socket on th...

Page 63: ...ime See Embedded SATA RAID Controller for details Note Storage Controller Card Firmware Compatibility Firmware on the storage controller RAID or HBA must be verified for compatibility with the current Cisco IMC and BIOS versions that are installed on the server If not compatible upgrade or downgrade the storage controller firmware using the Cisco Host Upgrade Utility HUU for your firmware release ...

Page 64: ... up to disengage it from the motherboard socket c Set the riser upside down on an antistatic surface Step 3 Remove any existing card from the riser a Disconnect cables from the existing card b Open the blue card ejector lever on the back side of the card to eject it from the socket on the riser c Pull the card from the riser and set it aside Step 4 Install a new storage controller card to the rise...

Page 65: ...e for instructions on downloading and using the utility to bring server components to compatible levels HUU Guides Note Figure 36 mRAID Riser Internal Riser 3 Location Card ejector lever 3 External blue handle 1 Two pegs on inner chassis wall 2 Replacing a Boot Optimized M 2 RAID Controller Module The Cisco Boot Optimized M 2 RAID Controller module connects to the mini storage module socket on the...

Page 66: ...the rest of the drive space is unusable JBOD mode supports mixed capacity SATA M 2 drives Hot plug replacement is not supported The server must be powered off Monitoring of the controller and installed SATA M 2 drives can be done using Cisco IMC and Cisco UCS Manager They can also be monitored using other utilities such as UEFI HII PMCLI XMLAPI and Redfish Updating firmware of the controller and t...

Page 67: ...the server out the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance If you cannot safely view and access the component remove the server from the rack Caution Step 3 Remove the top cover from the server as described in Removing the Server Top Cover on page 9 Step 4 Remove a controller from its motherboard soc...

Page 68: ...The M 2 drive s label must face up e Press the M 2 drive flat against the carrier f Install the single screw that secures the end of the M 2 SSD to the carrier g Turn the controller over and install the second M 2 drive Figure 38 Cisco Boot Optimized M 2 RAID Controller Showing M 2 Drive Installation Step 6 Install the controller to its socket on the motherboard a Position the controller over sock...

Page 69: ...ide clearance If you cannot safely view and access the component remove the server from the rack Caution c Remove the top cover from the server as described in Removing the Server Top Cover on page 9 Step 2 Remove an existing supercap a Disconnect the supercap cable from the existing supercap b Push aside the securing tab to open the hinged latch that secures the supercap to its bracket on the rem...

Page 70: ...nterposer card that plugs into a horizontal socket on a dedicated mRAID riser internal riser 3 You cannot use a hardware RAID controller card and the embedded software RAID controller at the same time See Embedded SATA RAID Controller for details about RAID support Note Step 1 Prepare the server for component installation Maintaining the Server 70 Maintaining the Server Replacing a SATA Interposer...

Page 71: ... the blue card ejector lever on the back side of the card to eject it from the socket on the riser c Pull the card from the riser and set it aside Step 4 Install a new card to the riser a With the riser upside down set the card on the riser b Push on both corners of the card to seat its connector in the riser socket c Close the card ejector lever on the card to lock it into the riser Step 5 Return...

Page 72: ...e rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance If you cannot safely view and access the component remove the server from the rack Caution c Remove the top cover from the server as described in Removing the Server Top Cover on page 9 Step 2 Remove an existing intrusion switch a Disconnect the intrusion switch cable fro...

Page 73: ...n switch location 1 Installing a Trusted Platform Module TPM The trusted platform module TPM is a small circuit board that plugs into a motherboard socket and is then permanently secured with a one way screw The socket location is on the motherboard below PCIe riser 2 TPM Considerations This server supports either TPM version 1 2 or TPM version 2 0 Field replacement of a TPM is not supported you c...

Page 74: ... and access the component remove the server from the rack Caution c Remove the top cover from the server as described in Removing the Server Top Cover on page 9 Step 2 Check if there is a card installed in PCIe riser 2 If no card is installed in PCIe riser 2 you can access the TPM socket Go to the next step If a card is installed in PCIe riser 2 remove the PCIe riser assembly from the chassis to p...

Page 75: ...er the BIOS Setup utility Then navigate to Security Set Administrator Password and enter the new password twice as prompted Note Step 1 Enable TPM Support a Watch during bootup for the F2 prompt and then press F2 to enter BIOS setup b Log in to the BIOS Setup Utility with your BIOS Administrator password c On the BIOS Setup Utility window choose the Advanced tab d Choose Trusted Computing to open ...

Page 76: ...mpt to press F2 Step 2 When prompted press F2 to enter the BIOS Setup utility Step 3 Verify that the prerequisite BIOS values are enabled a Choose the Advanced tab b Choose Intel TXT LT SX Configuration to open the Intel TXT LT SX Hardware Support window c Verify that the following items are listed as Enabled VT d Support default is Enabled VT Support default is Enabled TPM Support TPM State d Do ...

Page 77: ...the electronics for proper disposal to comply with local eco design and e waste regulations Note To remove the TPM the following requirements must be met for the server It must be disconnected from facility power It must removed from the equipment rack The top cover must be removed If the top cover is not removed see Removing the Server Top Cover on page 9 Step 1 Locate the TPM module The followin...

Page 78: ...nics for proper disposal to comply with local eco design and e waste regulations Note To remove the printed circuit board assembly PCBA the following requirements must be met The server must be disconnected from facility power The server must be removed from the equipment rack The server s top cover must be removed See Removing the Server Top Cover on page 9 Step 1 If you have not removed the TPM ...

Page 79: ...n contains the following topics Using the Clear CMOS Header J38 Pins 9 10 on page 80 Using the BIOS Recovery Header J38 Pins 11 12 on page 81 Using the Clear Password Header J38 Pins 13 14 on page 83 Using the Boot Alternate Cisco IMC Image Header J39 Pins 1 2 on page 84 Using the Reset Cisco IMC Password to Default Header J39 Pins 3 4 on page 84 Using the Reset Cisco IMC to Defaults Header J39 Pi...

Page 80: ...5 6 10 Clear password J38 pins 13 14 5 Using the Clear CMOS Header J38 Pins 9 10 You can use this header to clear the server s CMOS settings in the case of a system hang For example if the server hangs because of incorrect settings and does not boot use this jumper to invalidate the settings and reboot with defaults Clearing the CMOS removes any customized settings and might result in data loss Ma...

Page 81: ...erver to standby power mode and then remove AC power cords from the server to remove all power Step 9 Remove the top cover from the server Step 10 Remove the jumper that you installed If you do not remove the jumper the CMOS settings are reset to the defaults every time you power cycle the server Note Step 11 Replace the top cover replace the server in the rack replace power cords and any other ca...

Page 82: ...s down the server and the screen goes blank for about 10 minutes Do not unplug the power cords during this update Cisco IMC powers on the server after the update is complete Note Procedure 2 Use BIOS Recovery Header and bios cap Recovery File Step 1 Download the BIOS update package and extract it to a temporary location Step 2 Copy the contents of the extracted recovery folder to the root director...

Page 83: ...J38 Pins 13 14 You can use this header to clear the administrator password Step 1 Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server on page 7 Disconnect power cords from all power supplies Step 2 Slide the server out the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to ...

Page 84: ...tep 6 Reinstall the top cover and reconnect AC power cords to the server The server powers up to standby power mode indicated when the Power LED on the front panel is amber Step 7 Return the server to main power mode by pressing the Power button on the front panel The server is in main power mode when the Power LED is green When you next log in to Cisco IMC you see a message similar to the followi...

Page 85: ...wer Step 9 Remove the top cover from the server Step 10 Remove the jumper that you installed If you do not remove the jumper the server will reset the Cisco IMC password to the default every time that you power cycle the server The jumper has no effect if you reboot Cisco IMC Note Step 11 Replace the top cover replace the server in the rack replace power cords and any other cables and then power o...

Page 86: ...to standby power mode and then remove AC power cords from the server to remove all power Step 9 Remove the top cover from the server Step 10 Remove the jumper that you installed If you do not remove the jumper the server will reset the Cisco IMC to the default settiings every time that you power cycle the server The jumper has no effect if you reboot Cisco IMC Note Step 11 Replace the top cover re...

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