Cisco UCS B420 M3 Blade Server
CONFIGURING the SERVER
31
Partner Support Service for UCS provides hardware and software support, including triage
support for third party software, backed by Cisco technical resources and level three support.
See
Table 19
.
Partner Support Service for UCS Hardware Only provides customers with replacement parts in as
little as two hours. See
Table 20
.
Unified Computing Combined Support Service
Combined Services makes it easier to purchase and manage required services under one
contract. SMARTnet services for UCS help increase the availability of your vital data center
infrastructure and realize the most value from your unified computing investment. The more
benefits you realize from the Cisco Unified Computing System (Cisco UCS), the more important
the technology becomes to your business. These services allow you to:
■
Optimize the uptime, performance, and efficiency of your UCS
■
Protect your vital business applications by rapidly identifying and addressing issues
■
Strengthen in-house expertise through knowledge transfer and mentoring
■
Improve operational efficiency by allowing UCS experts to augment your internal staff
resources
■
Enhance business agility by diagnosing potential issues before they affect your operations
Table 19
Partner Support Service for UCS
Product ID (PID)
Service
Level
GSP
On
Site?
Description
CON-PSJ1-B420M3
PSJ1
No
UCS SUPP PSS 8X5XNBD UCS B420 M3 Blade
Server
CON-PSJ2-B420M3
PSJ2
No
UCS SUPP PSS 8X5X4 UCS B420 M3 Blade Server
CON-PSJ3-B420M3
PSJ3
No
UCS SUPP PSS 24X7X4 UCS B420 M3 Blade Server
CON-PSJ4-B420M3
PSJ4
No
UCS SUPP PSS 24X7X2 UCS B420 M3 Blade Server
Table 20
Partner Support Service for UCS (Hardware Only)
Product ID (PID)
Service
Level
GSP
On
Site?
Description
CON-PSW2-B420M3
PSW2
No
UCS W PL PSS 8X5X4 UCS B420 M3 Blade Server
CON-PSW3-B420M3
PSW3
No
UCS W PL PSS 24X7X4 UCS B420 M3 Blade Server
CON-PSW4-B420M3
PSW4
No
UCS W PL PSS 24X7X2 UCS B420 M3 Blade Server
