4-4
Cisco uBR905 Router Hardware Installation Guide
OL-0598-01 (9/2000)
Chapter 4
Troubleshooting
Troubleshooting Subsystems
Troubleshooting Subsystems
The key to troubleshooting is to isolate a problem to a specific subsystem:
•
Power subsystem
•
Coaxial cable subsystem
•
RF and digital signal subsystem
•
PC subsystem
Figure 4-2 on the next page provides a general troubleshooting flowchart. Table 4-2 can help you
correlate LED behavior with possible problems, and suggested courses of actions.
Figure 4-2
Basic Troubleshooting Strategy for Startup Problems
Turn on
system power
Power
LED on?
Power
LED on?
No
No
Yes
Yes
Yes
Troubleshoot
power
subsystem
Check the
coaxial
(CATV) cable
Troubleshoot
coaxial
cable
HFC network
problem-
troubleshoot &
service
Check the
personal
computer
Contact your
system
administrator
No
No
Coaxial
cable in
excellent
condition
?
Coaxial
cable in
excellent
condition
?
Check RF
downstream
signal
Yes
Yes
Yes
Down-
stream video
and digital signal
alignment
OK?
Troubleshoot
personal
computer
No
Yes
Can you
view the
web page?
Can you
view the
web page?
Yes
H11315
Replace or
repair
coaxial
cable
No
Get computer
and/or network
I/F card tech
assistance
No
Installation
successful