Cisco SPA525 Series, Quick Reference Manual, Page: 2 / 6

©
2013 ADP, Inc. 63928-00
2
Quick Reference Guide
Single Number Reach
You can set up your mobile phone
to ring simultaneously every time
your Cisco phone receives an
incoming call. You can also transfer
calls from your mobile phone to
your Cisco phone, if the call was
originally placed to your Cisco
phone.
Your dealership administrator must
activate this feature for your phone
before you can begin using it.
Turning On/Off Single Number Reach
1. Press the Mobility softkey. The current mobility status of your single number
displays at the top of the screen.
2. Press the Select softkey to enable or disable the feature.
Entering Your Mobile Number for Single Number Reach
1. Press the Setup button then select CME Services .
2. Select My Phone Apps and then Single Number Reach .
3. Enter your mobile phone number, and then press the Submit softkey.
Transferring Calls from Your Mobile Phone to Your Cisco Phone
When you have answered a call on your mobile phone that was originally destined for
your Cisco phone, the line on your Cisco phone shows as on hold. If you want to
transfer the call from your mobile phone to your Cisco phone, take the call off hold on
your Cisco phone, which then disconnects the call on your mobile phone.
Shared Lines
Some dealerships require
employees to share lines with
another coworker.
If you share a line with your co-workers:
Either you or your co-worker can answer a ringing call on the shared line.
When your co-worker has an active call on the shared line, your shared line
button is solid red.
When your co-worker puts a call on hold, the line button on your phone pulses
green. Either you or your co-worker can resume the call.
When a shared line has an active call on hold, the caller information displays on
both phones.
Forwarding Calls
You can forward all calls to your
phone to ring to another extension
or phone number.
Turning on Call Forwarding
1. Press the line button for the extension you want to forward calls.
2. Press the
CFwdAll softkey.
3. Enter a phone number to forward all calls to, and then press the EndCall softkey.
The Forwarded to [phone number] message displays on the phone’s screen.
Disabling Call Forwarding
1. Press the line button for the extension that is currently forwarding calls.
2. Press the
CFwdAll softkey to disable call forwarding.
Using Do Not Disturb
When Do Not Disturb (DND) is
turned on, incoming calls on all
lines will not ring on your phone and
will go immediately to voice mail.
Turning On/Off Do Not Disturb (DND)
1. To activate the DND feature, press the more softkey twice and then the DnD
softkey. The DnD message displays on the screen.
2. To deactivate the DND feature, press the more softkey twice and then the DnD
softkey.
Diverting Calls to Voice
Mail
To divert an incoming call to voice mail, press the DnD softkey. This feature is also
available when your line is busy and you receive a second incoming call.
Transferring Calls
You can transfer incoming calls to
other extensions at your dealership.
You can perform a “blind” transfer—
where you don’t announce the
call—or a “warm” transfer, where
you announce the call to the
transfer recipient.
1. While on an active call, press the Trnsfer softkey, which places the call on hold.
2. Enter the extension to transfer the caller to.
3. Complete the transfer:
Blind : Once you hear the call ringing, press the Trnsfer softkey.
Warm : After the other party picks up the call and you announce it, press the
Trnsfer softkey to complete the transfer.
Transferring Calls to Other Voice Mailboxes
1. While on an active call, press the more and then the TrnsfV softkeys.
2. Enter the extension of the user whose voice mailbox you want to transfer the
caller to, and then press the TrnsfV softkey.
OR
While on an active call, press the Trnfer softkey, press 6 , and then enter the
extension.