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2013 ADP, Inc.                                                    

 

63928-00 

Cisco IP 525 Phone for ADP Network Phone

 

Xpress 

Quick Reference Guide 

*360074*

 

Dialing Plan 

Fill in these important numbers for 
your dialing plan. 

Number 

Description 

 

My Direct Dial or Extension 

206 

Operator/Attendant 

 

Off-Site Voice Mail Number 

Overhead 

Sales 

Service 

Parts 

Office 

Department Name 

 

280 

310 

353 

220 

Department Group Extension 

 

Zone= 

Zone= 

Zone= 

Zone= 

Zone Overhead Paging (if Multi-zone) 

 

102 

103 

104 

101 

Over-phone Zone Paging 

 

Making Calls 

During a call, you can alternate 
between handset, headset, and 
hands-free mode by pressing the 
Speakerphone or Headset buttons, 
or by picking up the handset. 

Dialing a Number 

Do one of the following to initiate a call, then dial the number: 

  Lift the handset. 

  Press an unlit line button. 

  Press the (unlit) 

Headset

 button

 or the 

Speakerphone

 button

  Enter the number, and then press the 

Dial

 softkey. 

Redialing Calls 

Press the 

Redial

 softkey to call the last number you dialed. 

Speed Dial 

Do one of the following to call a speed dial entry: 

 

Press the line button associated with the speed dial entry you want to dial. 

 

Press the speed dial entry number (2-9), and then press the 

AbbrDial

 softkey. 

Answering Calls 

There are several different ways of 
answering calls on your phone. 

 

Answering Calls 

To answer an incoming call, do one of the following: 

  Pick up the handset. 

  Press the flashing amber line button. 

  Press the 

Answer

 softkey. 

  Press the 

Headset

 

 or the 

Speakerphone 

 button. 

Managing Multiple Incoming Calls 

If you are on an active call and receive an incoming call, a second session label 
displays.  

 

To answer the incoming call and put the active call on hold, press the 

Answer

 

softkey. 

 

To end, park, or transfer (to another extension or voice mail) the active call before 
answering the incoming call, press the up button on the navigation pad to select 
the active call, then press the softkey for the action you want to perform. 

Ending Calls 

There are several ways to end a 
call on your phone. 

Perform one of the following options to end a call: 

  Replace the handset in its cradle. 

  Press the 

EndCall

 softkey. 

  Press the 

Headset

 button 

 or the 

Speakerphone

 button

Muting Calls

 

 

Mute applies to all modes: handset, 
headset, and hands-free. 

1.  You can mute your phone by pressing the 

Mute

 button 

 so that it glows red. 

This allows you to listen to all parties on a call but prevents them from hearing 
any noise coming from your line. 

2.  Press the 

Mute

 button 

 again to unmute your phone. 

Placing Calls on Hold

 

 

1.  Press the 

Hold

 button or the 

Hold

 softkey. The hold icon displays and the line 

button flashes green. If you place a call on hold for more than 45 seconds 
(default), you will see and hear both visual and audible alerts. 

2.  To resume the call, press the 

Resume

 softkey or the flashing green line button.  

Summary of Contents for SPA525 Series

Page 1: ...ming call do one of the following Pick up the handset Press the flashing amber line button Press the Answer softkey Press the Headset or the Speakerphone button Managing Multiple Incoming Calls If you are on an active call and receive an incoming call a second session label displays To answer the incoming call and put the active call on hold press the Answer softkey To end park or transfer to anot...

Page 2: ...ll calls to your phone to ring to another extension or phone number Turning on Call Forwarding 1 Press the line button for the extension you want to forward calls 2 Press the CFwdAll softkey 3 Enter a phone number to forward all calls to and then press the EndCall softkey The Forwarded to phone number message displays on the phone s screen Disabling Call Forwarding 1 Press the line button for the ...

Page 3: ...features to answer calls that are ringing on other phones at your dealership Group Name Group Office 1 Reception Sales 2 Service 3 Parts 4 Body Shop 5 Accounting 6 Executive 7 Group Call Pickup You can pick up calls that are ringing on other phones in your dealership including those phones that are not in your group If multiple phones in the group are ringing with incoming calls your phone will pi...

Page 4: ...lect My Phone Apps and then Reset Phone Calling Abbreviated Dial Entries Enter the entry number of the abbreviated dial entry then press the AbbrDial softkey Setting Up Personal Speed Dial Entries 1 Press the Setup button 2 Select CME Services 3 Select My Phone Apps 4 Select Personal Speed Dial 5 Press the Add softkey 6 Enter the person s name in the Label field then enter the person s phone numbe...

Page 5: ...o rewind the message Press 8 to pause resume the message playback Press 9 to fast forward the message Press to skip to the end of the message 5 After listening to a message you can Press 1 to replay the message Press 2 to save the message Press 3 to delete the message Press 4 to reply to the message if an internal user Press 5 to forward the message to another user Press 6 to mark the message as n...

Page 6: ...3 ADP Inc 63928 00 6 Quick Reference Guide Mute Headset Setup Hold Messages Dial pad Volume Navigation pad Speakerphone Softkeys Line buttons Handset Ringing call voice mail indicator Speaker Select button ...

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