Can’t make calls?
1
2
3
4
Disconnect the power from
both the Internet Modem
and VoIP Adapter and
wait 1
minute
.
Retry and .
Start your computer
Still unable to make a call?
Contact us at 1-866-350-5656.
If you do not hear dial tone or are
unable to make or receive calls,
try the following steps to resolve
the issue quickly.
5
step
6
step
To begin installation, turn off your computer and
disconnect the power adapter to your High Speed
Internet Modem.
Connect an Ethernet cable from the Internet Modem
to the
Internet
port of the VoIP Adapter.
Connect a second
Ethernet
cable from the Ethernet
port of the VoIP Adapter to your computer.
Connect your telephone handset to the
PHONE 1
port of the VoIP Adapter.
Connect the Internet Modem to a power outlet.
Note: wait 2 minutes
before continuing to the next
step.
Connect the VoIP Adapter to the power outlet and
wait 2 minutes
.
Note:
Do not disconnect as you could cause damage
to the Adapter.
Your phone should now work.
1
step
2
step
3
step
4
step
5
step
6
step
7
step
