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C H A P T E R

3-1

Cisco SN 5428-2 Storage Router Hardware Installation Guide

OL-4797-01

3

Troubleshooting

This chapter provides troubleshooting procedures for problems encountered
during installation and consists of the following sections:

•

Solving Problems at the Component Level, page 3-1

•

Identifying Startup Problems, page 3-2

•

Troubleshooting the Power Supply, page 3-3

•

Troubleshooting a Network or Fibre Channel Port Connection, page 3-4

•

Contacting Customer Service, page 3-7

Solving Problems at the Component Level

The key to success when troubleshooting the SN 5428-2 Storage Router is to
isolate the problem to a specific storage router component. The first step is to
compare what the SN 5428-2 Storage Router is doing to what it should be doing.
Because a startup problem is usually attributed to a single component, it is more
efficient to isolate the problem to a subsystem rather than troubleshoot each
separate component in the storage router.

The SN 5428-2 Storage Router chassis consists of the following subsystems:

•

The power supply operates whenever system power is on (see the

“Troubleshooting the Power Supply” section on page 3-3

).

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Summary of Contents for SN 5428-2

Page 1: ...Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Cisco SN 5428 2 Storage Router Hardware Installation Guide Text Part Number OL 4797 01 ...

Page 2: ...difying the equipment without Cisco s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment ...

Page 3: ...powering the Internet Generation Enterprise Solver EtherChannel EtherSwitch Fast Step GigaStack Internet Quotient IOS IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard LightStream MGX MICA the Networkers logo Networking Academy Network Registrar Packet PIX Post Routing Pre Routing RateMUX Registrar ScriptShare SlideCast SMARTnet StrataView Plus Stratm SwitchProbe TeleRouter The Fastest Way...

Page 4: ......

Page 5: ...g Documentation xii Documentation Feedback xii Obtaining Technical Assistance xiii Cisco TAC Website xiii Opening a TAC Case xiii TAC Case Priority Definitions xiv Obtaining Additional Publications and Information xv C H A P T E R 1 Product Overview 1 1 SN 5428 2 Basic Description 1 2 Port Descriptions 1 3 Gigabit Ethernet Ports 1 4 Console Port 1 4 10 100 Ethernet Management Port 1 4 10 100 Ether...

Page 6: ...e Guide 2 14 Installing SFP Modules 2 15 Mylar Tab SFP Modules 2 17 Actuator Button SFP Modules 2 18 Bale Clasp SFP Modules 2 21 Connecting to Gigabit Ethernet and Fibre Channel Ports 2 24 Connecting to a Gigabit Ethernet Port 2 25 Connecting to a Fibre Channel Port 2 25 Connecting to the 10 100 Ethernet Management and HA Ports 2 26 Connecting to the Console Port 2 27 Connecting Power 2 28 Verifyi...

Page 7: ... Channel Port Connection 3 4 Troubleshooting a Connection to a Gigabit Ethernet Port 3 4 Troubleshooting a Connection to a 10 100 Ethernet Management or 10 100 Ethernet HA Port 3 5 Troubleshooting a Connection to a Fibre Channel Port 3 6 Contacting Customer Service 3 7 A P P E N D I X A Technical Specifications A 1 A P P E N D I X B Cable and Port Pinouts B 1 Gigabit and Fibre Channel Ports B 1 10...

Page 8: ...Contents viii Cisco SN 5428 2 Storage Router Hardware Installation Guide OL 4797 01 ...

Page 9: ...u need to be familiar with electronic circuitry and wiring practices and preferably be an electronic or electromechanical technician Organization This guide is organized as follows Chapter Title Description Chapter 1 Product Overview Provides an overview of the SN 5428 2 Storage Router and its components Chapter 2 Installing the SN 5428 2 Storage Router Describes how to prepare your site for insta...

Page 10: ...on that could cause bodily injury Before you work on any equipment you must be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents To see translated versions of the warning refer to the Regulatory Compliance and Safety document that accompanied the device Chapter 3 Troubleshooting Provides troubleshooting procedures for problems ...

Page 11: ...ease Notes Product Bulletins and Security Advisories Site Preparation and Safety Release notes for the SN 5428 2 Storage Router Obtaining Documentation Cisco provides several ways to obtain documentation technical assistance and other technical resources These sections explain how to obtain technical information from Cisco Systems Cisco com You can access the most current Cisco documentation on th...

Page 12: ...quarterly subscriptions through the online Subscription Store http www cisco com go subscription Ordering Documentation You can find instructions for ordering documentation at this URL http www cisco com univercd cc td doc es_inpck pdi htm You can order Cisco documentation in these ways Registered Cisco com users Cisco direct customers can order Cisco product documentation from the Networking Prod...

Page 13: ...tance Cisco TAC Website The Cisco TAC website http www cisco com tac provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies The Cisco TAC website is available 24 hours a day 365 days a year Accessing all the tools on the Cisco TAC website requires a Cisco com user ID and password If you have a valid service contract but do not ha...

Page 14: ...dard format Cisco has established case priority definitions Priority 1 P1 Your network is down or there is a critical impact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situation Priority 2 P2 Operation of an existing network is severely degraded or significant aspects of your business operation are negatively affected by inadequate...

Page 15: ...ss online at this URL http www ciscopress com Packet magazine is the Cisco quarterly publication that provides the latest networking trends technology breakthroughs and Cisco products and solutions to help industry professionals get the most from their networking investment Included are networking deployment and troubleshooting tips configuration examples customer case studies tutorials and traini...

Page 16: ... Information xvi Cisco SN 5428 2 Storage Router Hardware Installation Guide OL 4797 01 Training Cisco offers world class networking training Current offerings in network training are listed at this URL http www cisco com en US learning index html ...

Page 17: ... 2 Storage Router software according to the SN 5428 2 Storage Router Software Configuration Guide Install and configure the Cisco iSCSI drivers in IP hosts connected to the storage router for SN 5428 2s deployed for SCSI routing and transparent SCSI routing only This chapter is the starting point for installing the SN 5428 2 Storage Router hardware The chapter provides some very basic information ...

Page 18: ...ountable chassis see Figure 1 1 with two 1 Gigabit Ethernet ports a serial console port a 10 100 Ethernet management port a 10 100 Ethernet high availability HA port and eight Fibre Channel ports Figure 1 1 SN 5428 2 Storage Router Chassis For information about the types of storage access available with the SN 5428 2 Storage Router see the SN 5428 2 Storage Router Software Configuration Guide 8563...

Page 19: ...he following sections describe the ports Gigabit Ethernet Ports page 1 4 Console Port page 1 4 10 100 Ethernet Management Port page 1 4 10 100 Ethernet HA Port page 1 4 Fibre Channel Ports page 1 5 1 Gigabit Ethernet port GE 1 4 10 100 Ethernet management port MGMT 10 100 2 Gigabit Ethernet port GE 2 5 10 100 Ethernet high availability HA port HA 10 100 3 Console port CONSOLE 6 Fibre Channel ports...

Page 20: ...he SN 5428 2 Storage Router command line interface CLI The console port uses an 8 pin RJ 45 receptacle It has no LEDs 10 100 Ethernet Management Port The 10 100 Ethernet management port is labeled MGMT 10 100 See Figure 1 2 It is a 10BaseT 100BaseT Ethernet interface for connecting to a management network Through a management network you can manage the storage router using the CLI the web based GU...

Page 21: ...ating its status as described in the Front Panel LEDs section The storage router contains two internal Fibre Channel interfaces to allow access between the GE ports and the Fibre Channel ports FC 1 through FC 8 These two internal Fibre Channel interfaces are named fci1 and fci2 As Fibre Channel initiators these interfaces are assigned World Wide Port Numbers WWPN therefore fci1 is also referred to...

Page 22: ...e Channel port FC 1 through FC 8 has two LEDs labeled ACT and LOG The LEDs are located to the left of each Fibre Channel port Table 1 1 describes the LED indications Figure 1 3 SN 5428 2 Front Panel LEDs 1 Gigabit Ethernet port GE 1 4 10 100 Ethernet management port MGMT 10 100 2 Gigabit Ethernet port GE 2 5 10 100 Ethernet HA port HA 10 100 3 FAULT STATUS and POWER 6 Fibre Channel ports FC 1 thro...

Page 23: ...that the port is properly connected and able to communicate with its attached devices When credits from the donor port are being added to another port the donor port s LOG LED is on to show that the port s buffers are in use For more information about donor ports refer to the Cisco SN 5428 2 Storage Router Software Configuration Guide Flashing once per second indicates that the port connection is ...

Page 24: ...ide OL 4797 01 Fan Assembly The fan assembly provides cooling for the internal chassis components The SN 5428 2 chassis contains two exhaust fans that are located on the rear of the chassis The fans draw in air from the front and exhaust air to the rear See Figure 1 4 Figure 1 4 Chassis Airflow 85645 ...

Page 25: ...e range between 90 VAC 264 VAC 50 60 Hz If conditions reach critical thresholds the power supply will shut down to avoid damage from excessive heat or electrical current The power supply connects to site power through a power cord and the power connector on the rear panel See Figure 1 5 The power supply is powered on with a rocker switch that is next to the power connector The switch is labeled an...

Page 26: ...Chapter 1 Product Overview Power Supply 1 10 Cisco SN 5428 2 Storage Router Hardware Installation Guide OL 4797 01 ...

Page 27: ...and how to verify correct installation For first time installations perform the procedures in the following sections in the order listed here Read Safety Notices page 2 2 Site Planning page 2 5 Installing the SN 5428 2 Chassis page 2 6 Installing SFP Modules page 2 15 Connecting to Gigabit Ethernet and Fibre Channel Ports page 2 24 Connecting to the 10 100 Ethernet Management and HA Ports page 2 2...

Page 28: ...hat accompanied the device Warning The device is designed to work with TN power systems To see translated versions of the warning refer to the Regulatory Compliance and Safety document that accompanied the device Warning Only trained and qualified personnel should be allowed to install or replace this equipment To see translated versions of the warning refer to the Regulatory Compliance and Safety...

Page 29: ...ying conductors To see translated versions of the warning refer to the Regulatory Compliance and Safety document that accompanied the device Warning When installing the unit the ground connection must always be made first and disconnected last To see translated versions of the warning refer to the Regulatory Compliance and Safety document that accompanied the device Warning This equipment is inten...

Page 30: ...to hazardous voltages and currents inside the chassis they contain electromagnetic interference EMI that might disrupt other equipment and they direct the flow of cooling air through the chassis Do not operate the system unless all cards faceplates front covers and rear covers are in place To see translated versions of the warning refer to the Regulatory Compliance and Safety document that accompa...

Page 31: ...see translated versions of the warning refer to the Regulatory Compliance and Safety document that accompanied the device Site Planning Planning the proper location and layout of your SN 5428 2 Storage Router your equipment rack or wiring closet is essential for successful storage router operation Equipment placed too close together or in an inadequately ventilated area can cause system overtemper...

Page 32: ...SN 5428 2 Chassis You can install the SN 5428 2 chassis on a table or a shelf or in an equipment rack The following sections describe the steps required to install the SN 5428 2 chassis Installing on a Table or a Shelf page 2 6 Rack Mounting the SN 5428 2 Storage Router page 2 7 Attaching the Optional Cable Guide page 2 14 Before installing the storage router read the Site Preparation and Safety G...

Page 33: ... tools to install the storage router in a rack 2 Phillips screwdriver Tape measure To install the storage router in a rack follow these steps Step 1 Locate the following rack mount components in the accessory kit shipped with your storage router Two mounting brackets labeled RIGHT and LEFT See Figure 1 Two sets of rack rails Each set consists of a rail labeled FRONT and a rail labeled REAR See Fig...

Page 34: ... storage router in a rack follow these steps Step 2 Prepare for installation as follows a Measure the depth of the rack from the outside of the front mounting posts to the outside of the rear mounting rails The depth must be at least 23 5 inches 59 7 cm but not more than 34 inches 86 36 cm b Measure the space between the inner edges of the left front and right front mounting posts to ensure that t...

Page 35: ...er Installing the SN 5428 2 Chassis Figure 2 3 Removing Screws from the Sides Step 4 Using the screws removed in Step 3 attach the right and left mounting brackets labeled RIGHT and LEFT to the chassis The brackets extend beyond the rear of the chassis See Figure 2 4 Figure 2 4 Attaching the Mounting Brackets 85672 85673 ...

Page 36: ... OL 4797 01 Step 5 Assemble and mount the rack rails as follows a Assemble the rack rails by sliding the front and rear brackets into each other See Figure 2 5 Figure 2 5 Assembling the Rack Rails Note In the next step just finger tighten the screws you will tighten them completely after the chassis has been inserted into the rack in Step 8 85434 ...

Page 37: ...Ensure that the rails are level from front to rear and side to side See Figure 2 6 Step 7 Attach the front of each rail by screwing one screw through the front top hole of the rail into a corresponding hole in the mounting post See Figure 2 6 Attach the rear of each rail by screwing two screws through the rear holes of the rail into the corresponding holes in the mounting post Figure 2 6 Attaching...

Page 38: ...co SN 5428 2 Storage Router Hardware Installation Guide OL 4797 01 Step 8 Slide the chassis into the rack Press in the side spring tabs if necessary so that the chassis slides fully into the rack See Figure 2 7 Figure 2 7 Sliding the Chassis into the Rack 85676 Side spring tab Side spring tab ...

Page 39: ...tom hole in the front of the mounting bracket into the corresponding hole in the mounting post See Figure 2 8 b Tighten all screws so that the chassis fits securely in the rack Figure 2 8 Securing the Chassis to the Rack Note To remove the chassis from the rack unscrew bottom screws at the fronts of the mounting brackets and pull chassis out of rack pressing in the side spring tabs until the chass...

Page 40: ... included in the accessory kit shipped with the SN 5428 2 Storage Router If the storage router is installed in a rack you can attach the cable guides to the left and right rail brackets using the supplied black screws See Figure 2 9 Attaching the cable guides will prevent the cables from obscuring the front panel of the storage router and the other devices in the rack Figure 2 9 Attaching the Cabl...

Page 41: ...ingle mode or multimode fiber optic SFP modules with LC connectors See Figure 2 10 See Appendix B Cable and Port Pinouts for SFP module specifications Note Because of interoperability issues Cisco does not support SFPs purchased from third party vendors See Appendix B Cable and Port Pinouts for SFP port specifications Note When fiber optic cable plugs and SFP module receptacles are disconnected fr...

Page 42: ...surfaces of the fiber cables before you plug them back into the optical bores of another SFP module Avoid getting dust and other contaminants into the optical bores of your SFP modules The optics will not work correctly when obstructed with dust The SFP modules have three different types of latching devices used to secure and detach the SFP module from a port The three types of SFP modules are des...

Page 43: ... Figure 2 11 Figure 2 11 Mylar Tab SFP Module To insert the Mylar tab SFP module into a port line up the SFP module with the port and slide it into place See Figure 2 12 Figure 2 12 Inserting a Mylar Tab SFP Module Caution When pulling the tab to remove the SFP module be sure to pull in a straight outward motion so you remove the SFP module from the port in a parallel direction Do not twist or pul...

Page 44: ...3 Removing a Mylar Tab SFP Module Actuator Button SFP Modules The actuator button SFP module has a button that you must push to remove the SFP module from a port See Figure 2 14 Figure 2 14 Actuator Button SFP Module To insert the actuator button SFP module into a port line up the SFP module with the port and slide it in until the actuator button clicks into place See Figure 2 15 Be sure not to pr...

Page 45: ... SFP Module To remove an actuator button SFP module from a port perform the following steps Step 1 Gently press the actuator button on the front of the SFP module until it clicks and the latch mechanism activates releasing the SFP module from the port See Figure 2 16 Step 2 Grasp the actuator button between your thumb and index finger and carefully pull the SFP module from the port 85663 ...

Page 46: ...nstalling the SN 5428 2 Storage Router Installing SFP Modules 2 20 Cisco SN 5428 2 Storage Router Hardware Installation Guide OL 4797 01 Figure 2 16 Removing an Actuator Button SFP Module from a Port 85664 STATUS ...

Page 47: ... a bale clasp that you use to secure the SFP module in a port See Figure 2 17 Figure 2 17 Bale Clasp SFP Module To insert a bale clasp SFP module into a port perform the following steps Step 1 Close the bale clasp before inserting the SFP module Step 2 Line up the SFP module with the port and slide it into the port See Figure 2 18 Figure 2 18 Inserting a Bale Clasp SFP Module into a Port 63067 856...

Page 48: ...he SFP module with your index finger in a downward direction See Figure 2 19 If the bale clasp is obstructed and you cannot use your index finger to open it use a small flat blade screwdriver or other long narrow instrument to open the bale clasp See Figure 2 20 Step 2 Grasp the SFP module between your thumb and index finger and carefully remove it from the port See Figure 2 19 Figure 2 19 Removin...

Page 49: ... 5428 2 Storage Router Hardware Installation Guide OL 4797 01 Chapter 2 Installing the SN 5428 2 Storage Router Installing SFP Modules Figure 2 20 Removing a Bale Clasp SFP Module with a Flat Blade Screwdriver 85667 ...

Page 50: ...ake sure that the plug is locked into the socket gently pull on it To disconnect a plug from a socket press the trigger on top of the plug releasing the latch You should hear a click which indicates that the latch has released Carefully pull the plug out of the socket Note When you disconnect the fiber optic cable from the module grip the body of the connector Do not grip the connector jacket slee...

Page 51: ...nstallation and have confirmed that the SN 5428 2 Domain ID has been configured After the SN 5428 2 has been installed and after the SN 5428 2 Domain ID has been configured you can then connect Fibre Channel ports to zoned fabric according to the procedures in this section Then verify the operation of the ports according to the procedures in the Verify That Fibre Channel Connections Are Operationa...

Page 52: ...Step 1 Use modular RJ 45 straight through UTP cables to connect the 10 100 management and HA ports to end systems Use modular RJ 45 cross connect cables to connect to external switches and routers Step 2 Connect the appropriate modular cables to the 10 100 management and HA ports See Figure 2 21 Figure 2 21 Connecting to the 10 100 Management and HA Ports Step 3 Connect the other end of the cable ...

Page 53: ...or Procomm Plus makes communication between the storage router and your PC possible during setup and configuration Perform the following steps to connect to the console port Step 1 Configure the PC terminal emulation program to match these console port default characteristics Step 2 Connect the supplied RJ 45 to DB 9 female adapter to the PC serial port Step 3 Connect one end of the supplied conso...

Page 54: ...y senses the voltage source and will adjust to an input voltage range between 90 VAC 264 VAC 50 60 Hz To connect power to the storage router follow these steps Step 1 Ensure that all site power and grounding requirements described in the Site Preparation and Safety Guide have been met before connecting the chassis to a power source Step 2 Make sure the power switch is set to off See Figure 2 23 85...

Page 55: ...er Figure 2 23 Power Set to Off Step 3 Plug the power cord into the power receptacle located on the rear panel on the chassis See Figure 2 24 Figure 2 24 Connecting a Power Cord to the SN 5428 2 Power Connector Step 4 Connect the other end of the power cord to the power source for the storage router I O Power switch set to off 77001 85668 ...

Page 56: ...r Software Configuration Guide Verifying Start up Operations To verify that the storage router starts up properly perform the following steps Step 1 At the rear of the storage router press the power switch to the on position Step 2 At the front of the storage router observe the POWER LED to make sure power is on Make sure that the FAULT LED is off Step 3 Listen and check for air flow to make sure ...

Page 57: ...00 Ethernet management port connection by checking the port link status LED See Table 1 1 on page 1 6 for LED indication descriptions Step 3 Verify the 10 100 HA port connection by checking the port link status LED See Table 1 1 on page 1 6 for LED indication descriptions Step 4 If any of these conditions are not met reference Chapter 3 Troubleshooting to isolate and if possible resolve the proble...

Page 58: ...Storage Router Hardware Installation Guide OL 4797 01 Where to Go Next Once you have verified that the SN 5428 2 Storage Router hardware is properly installed it is ready for software configuration To configure the software refer to the SN 5428 2 Storage Router Software Configuration Guide ...

Page 59: ...ge 3 7 Solving Problems at the Component Level The key to success when troubleshooting the SN 5428 2 Storage Router is to isolate the problem to a specific storage router component The first step is to compare what the SN 5428 2 Storage Router is doing to what it should be doing Because a startup problem is usually attributed to a single component it is more efficient to isolate the problem to a s...

Page 60: ...blems LEDs indicate storage router states in the startup sequence By checking the LEDs you can determine when and where the storage router failed in the startup sequence Perform the following steps when you power up the SN 5428 2 Storage Router Step 1 Listen for the chassis fan assembly operation If it does not operate see the Troubleshooting the Power Supply section on page 3 3 If you determine t...

Page 61: ...ct a customer service representative for instructions if a status LED indicates a failure or if the PC connected to the console port indicates an incomplete boot up process Troubleshooting the Power Supply To help isolate a power problem follow these steps Step 1 Check the POWER LED If the POWER LED is off unplug the power cord and then plug the power cord back in If the POWER LED remains off chec...

Page 62: ...INK LED not being on If the LINK LED is not on follow these steps to help isolate the problem Step 1 Check to make sure that the cable is connected properly and in good operating condition Disconnect and connect both ends of the cable If the LINK LED turns on then the cable was not connected properly If the LINK LED remains off replace the cable If the LINK LED turns on then the cable was defectiv...

Page 63: ...nected properly and in good operating condition Verify that the cable is the correct type of cable See Appendix B Cable and Port Pinouts Disconnect and connect both ends of the cable If the ACT LED turns on then the cable was not connected properly If the ACT LED remains off replace the cable If the ACT LED turns on then the cable was defective If the ACT LED remains off the cable is most likely n...

Page 64: ...eriod that is indicated by the LOG LED flashing once per second Step 2 Check to make sure that the cable is connected properly and in good operating condition Disconnect and connect both ends of the cable If the LOG LED turns on then the cable was not connected properly If the LOG LED remains off replace the cable If the LOG LED turns on then the cable was defective If the LOG LED remains off the ...

Page 65: ...ative for assistance and further instructions Before you call have the following information ready to help your service representative assist you as quickly as possible Date you received the SN 5428 2 Storage Router Chassis serial number located on the upper right label on the rear panel of the chassis Type of software and release number Maintenance agreement or warranty information Brief descript...

Page 66: ...Chapter 3 Troubleshooting Contacting Customer Service 3 8 Cisco SN 5428 2 Storage Router Hardware Installation Guide OL 4797 01 ...

Page 67: ...e 40 to 185 F 40 to 85 C Humidity RH ambient non condensing operating 10 to 95 percent non condensing Humidity RH ambient noncondensing nonoperating and storage 10 to 95 percent non condensing Altitude operating and nonoperating 500 to 10 000 ft 152 4 to 3 048 m Physical Characteristics Dimensions H x W x D 1 75 x 17 44 x 19 17 in 4 45 x 44 3 x 48 69 cm 1 RU1 in height Weight 14 3 lb 6 5 kg AC Pow...

Page 68: ...ions A 2 Cisco SN 5428 2 Storage Router Hardware Installation Guide OL 4797 01 Power Supply Fuse F1 rating 5A 250 VAC time delay not field serviceable 1 RU rack unit Table A 1 SN 5428 2 Storage Router Chassis Specifications continued ...

Page 69: ...el Ports Table B 1 lists the types of SFP modules and connectors used with the Gigabit Ethernet and Fibre Channel ports in the SN 5428 2 Storage Router For more information about the SFP modules and connectors see the standards for the SFP modules and connectors Table B 1 SFP Modules and Connectors Port Compliance Connector Fiber Type Cisco Product Number Gigabit Ethernet GE 1 and GE 2 1000BASE SX...

Page 70: ...r or department The DS SFP FCGE LW operates on ordinary single mode fiber optic link spans of up to 10 000 meters in length This SFP is ideal for Fibre Channel Connectivity within a campus network or between data centers in close proximity Table B 2 lists the SFP port cabling specifications for the SFP modules and connectors used in the SN 5428 2 Storage Router Table B 2 SFP Port Cabling Specifica...

Page 71: ...o end systems Use modular RJ 45 cross connect cables to connect to external switches and routers Figure B 1 shows straight through cables and Figure B 2 shows cross connect cables Figure B 1 Straight Through Cables Figure B 2 Cross Connect Cables The 10 100 Ethernet ports support RJ 45 connectors Table B 3 lists the signals for RJ 45 connector pinouts 1 2 3 6 4 5 7 8 1 2 3 6 4 5 7 8 Pin number Pin...

Page 72: ...ect to the console port See Figure B 3 Table B 4 lists the console port pinouts Figure B 3 Rollover Cable for Connection to Console Port Table B 3 10 100 Ethernet Management and HA Port Pinouts Pin Signal Direction Description 1 TD_P Output Transmit Data 2 TD_N Output Transmit Data 3 RD_P Input Receive Data 4 Terminated 5 Terminated 6 RD_N Input Receive Data 7 Terminated 8 Terminated Pin 1 H10632 ...

Page 73: ...connected Note The modem control signals are not connected to access the SN 5428 2 Storage Router remotely through the console port you should do so through a terminal server Table B 4 Console Port Pinouts Pin Signal Direction Description 1 RTS Output Request To Send 2 Not Connected 3 TxD_N Output Transmitted Data 4 GND Signal Ground 5 GND Signal Ground 6 RxD_N Input Received Data 7 Not Connected ...

Page 74: ...Appendix B Cable and Port Pinouts Console Port B 6 Cisco SN 5428 2 Storage Router Hardware Installation Guide OL 4797 01 ...

Page 75: ...hing 2 14 connecting 10 100 Ethernet management port 2 26 console port 2 27 Fibre Channel port 2 25 Gigabit Ethernet port 2 25 HA ports 2 26 power 2 28 console port connection to 2 27 description 1 4 specifications B 1 conventions cautions x description x notes x customer service contacting 3 7 D documentation audience ix conventions x organization ix related xi F fan assembly air flow 1 8 trouble...

Page 76: ...t panel 1 5 P port 10 100 Ethernet HA connection 2 26 10 100 Ethernet management connection 2 26 console connection 2 27 descriptions 1 3 Fibre Channel 1 5 Gigabit Ethernet connection 2 24 specifications B 1 power connection to 2 28 troubleshooting 3 1 power supply description 1 9 troubleshooting 3 3 S safety notices reading before installing the SN 5428 2 2 service and support contacting customer...

Page 77: ...rdware Installation Guide OL 4797 01 Index T troubleshooting contacting customer service 3 7 methodology 3 1 power supply 3 3 startup problems 3 2 V verifying installation 2 30 W World Wide Port Number See WWPN1 or WWPN2 WWPN1 1 5 WWPN2 1 5 ...

Page 78: ...Index IN 4 Cisco SN 5428 2 Storage Router Hardware Installation Guide OL 4797 01 ...

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