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Quick Reference Guide

Cisco RNG100 Digital-Only Interactive Set-Top 
with Multi-Stream CableCARD Interface

DATA

REMOTE

POWER

USB 2.0

RNG100

IMPORTANT SAFETY INSTRUCTIONS

Notice to Installers

The servicing instructions in this notice are for use by quali

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 ed service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that 

contained in the operating instructions, unless you are quali

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 ed to do so.

20070131 SysInstaller 820 US/Canada/Intl

Note to System Installer

CAUTION: To reduce the risk of electric shock, do not remove cover (or back).

No user-serviceable parts inside. Refer servicing to qualified service personnel.

WARNING

TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO 

RAIN OR MOISTURE.

For this apparatus, the coaxial cable shield/screen shall be 

grounded as close as practical to the point of entry of the cable 

into the building.For products sold in the US and Canada, this

reminder is provided to call the system installer's attention to 

Article 820-93 and Article 820-100 of the NEC (or Canadian 

Electrical Code Part 1), which provides guidelines for proper

grounding of the coaxial cable shield.

This symbol is intended to alert you that uninsulated voltage

within this product may have sufficient magnitude to cause 

electric shock.Therefore, it is dangerous to make any kind of 

contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact

avec une pièce interne de ce produit, sous tension et non isolée,

pourrait être suffisant pour provoquer un choc électrique. Il est 

donc dangereux d’être en contact avec toute pièce interne de

ce produit.

This symbol is intended to alert you of the presence of important operating 

and maintenance (servicing) instructions in the literature accompanying this 

product.  
Ce symbole a pour but de vous avertir qu’une documentation importante 

sur le fonctionnement et l’entretien accompagne ce produit.

Protect the Product from Lightning

In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs. 

Verify the Power Source from the On/Off Power Light

When the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light 
goes out when the apparatus is turned off, regardless of whether it is still plugged into an AC power source. 

Eliminate AC Mains Overloads

WARNING: Avoid electric shock and 

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 re hazard! Do not overload AC mains, outlets, extension 

cords, or integral convenience receptacles. For products that require battery power or other power sources 
to operate them, refer to the operating instructions for those products.

Provide Ventilation and Select a Location

•  Remove all packaging material before applying power to the product. 

•  Do not place this apparatus on a bed, sofa, rug, or similar surface.

•  Do not place this apparatus on an unstable surface.

•  Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation provides proper 

ventilation.

•  Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects 

on top of this product.

Protect from Exposure to Moisture and Foreign Objects

WARNING: Avoid electric shock and 

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  re hazard! Do not expose this product to liquids, rain, or moisture.

WARNING: Avoid electric shock and 

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 re hazard! Unplug this product before cleaning. Clean only 

with a dry cloth. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning 
device (dust remover) to clean this product.

WARNING: Avoid electric shock and 

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 re hazard! Never push objects through the openings in 

this product. Foreign objects can cause electrical shorts that can result in electric shock or 

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 re. 

1)  Read these instructions.
2)  Keep these instructions.
3)  Heed all warnings.
4)  Follow all instructions.
5)  Do not use this apparatus near water.
6)  Clean only with dry cloth.
7)  Do not block any ventilation openings. Install in accordance with the manufacturer’s 

instructions.

8)  Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus 

(including ampli

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 ers) that produce heat.

9)  Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug 

has two blades with one wider than the other. A grounding-type plug has two blades and a 
third grounding prong. The wide blade or the third prong are provided for your safety. If the 
provided plug does not 

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 t into your outlet, consult an electrician for replacement of the obsolete 

outlet.

10)  Protect the power cord from being walked on or pinched particularly at plugs, convenience 

receptacles, and the point where they exit from the apparatus.

11)  Only use attachments/accessories speci

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 ed by the manufacturer.

12) 

Use only with the cart, stand, tripod, bracket, or table speci

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 ed by the manufacturer, 

or sold with the apparatus. When a cart is used, use caution when moving the cart/
apparatus combination to avoid injury from tip-over.

13)  Unplug this apparatus during lightning storms or when unused for long periods of time.
14)  Refer all servicing to quali

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 ed service personnel. Servicing is required when the apparatus has 

been damaged in any way, such as a power-supply cord or plug is damaged, liquid has been 
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or 
moisture, does not operate normally, or has been dropped.

Power Source Warning

A label on this product indicates the correct power source for this product. Operate this product only from an electrical 
outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply 
to your home or business, consult your service provider or your local power company.

The AC inlet on the unit must remain accessible and operable at all times.

Ground the Product

WARNING: Avoid electric shock and 

fi

 re hazard! Do not defeat the safety purpose of the 

polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A 
grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong 
is provided for your safety. If the provided plug does not 

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 t into your outlet, consult an electrician for 

replacement of the obsolete outlet.

Outdoor Grounding System

If this product connects to an outdoor antenna or cable system, be sure the antenna or cable system is grounded 
(earthed). This provides some protection against voltage surges and built-up static charges.

Article 810 of the National Electric Code (NEC) ANSI/NFPA No. 70-1990, provides the following information:

•  Grounding of the mast and supporting structure

•  Grounding the lead-in wire to an antenna discharge unit

•  Size of the grounding conductors

•  Location of the antenna-discharge unit

•  Connection to grounding electrodes

•  Requirements for the grounding electrodes (see the following antenna grounding diagram as recommended by 

NEC ANSI/NFPA 70)

WARNING: Avoid electric shock and 

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 re hazard! Do not locate an outside antenna system in the 

vicinity of overhead power lines or power circuits. Touching power lines or circuits might be fatal. 

 Declaration of Conformity

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: 1) the device 
may not cause harmful interference, and 2) the device must accept any interference received, including interference 
that may cause undesired operation.

Cisco RNG100 Digital-Only Set-Top

Model: RNG100

Manufactured by: Scienti

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 c-Atlanta, Inc. 

5030 Sugarloaf Parkway 

Lawrenceville, Georgia 30044 USA

Telephone: 

770-236-1077

Service Warnings

WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing 

the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This 
product contains no user-serviceable parts. Refer all servicing to quali

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 ed service personnel.

Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord or plug is 
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain 
or moisture, does not operate normally, or has been dropped. 

Check Product Safety

Upon completion of any service or repairs to this product, the service technician must perform safety checks to 
determine that this product is in proper operating condition.

Protect the Product When Moving It

Always disconnect the power source when moving the apparatus or connecting or disconnecting cables.

20080229_UL60065 for Cable_US/Canada

Canada EMI Regulation

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.

20060628 FCC Standard

AVC VIDEO LICENSE

With respect to each AVC/H.264 product, we are obligated to provide the following notice:

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-
COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC 
VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL 
AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO 
PROVIDE AVC VIDEO.  NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.  ADDITIONAL 
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM.

Accordingly, please be advised that service providers, content providers, and broadcasters are required to obtain a 
separate use license from MPEG LA prior to any use of AVC/H.264 encoders and/or decoders.

Disclaimer

Cisco Systems, Inc. assumes no responsibility for errors or omissions that may appear in this guide. We reserve the 
right to change this guide at any time without notice.

United States FCC Compliance

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of 
the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in 
accordance with the instructions, it may cause harmful interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to 
radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged 
to try to correct the interference by one or more of the following measures:

•  Reorient or relocate the receiving antenna.

•  Increase the separation between the equipment and receiver.

•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•  Consult the cable company or an experienced radio/television technician for help.

Any changes or modi

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 cations not expressly approved by Scienti

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 c-Atlanta, Inc., could void the user’s authority to 

operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended 
to supply you with information regarding the FCC approval of this device. 

The phone numbers listed are for FCC-related 

questions only and not intended for questions regarding the connection or operation for this device. Please contact your 
cable service provider for any questions you may have regarding the operation or installation of this device.

 Scienti

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 c Atlanta, A Cisco Company

 

770.236.5000

 

5030 Sugarloaf Parkway, Box 465447

 

Lawrenceville, GA 30042 

www.scienti

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 catlanta.com

Cisco, Cisco Systems, the Cisco logo, the Cisco Systems logo, Scienti

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 c Atlanta, and Explorer are registered trademarks or trademarks 

of Cisco Systems, Inc. and/or its af

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 liates in the United States and certain other countries.

CableCARD and M-Card are trademarks of Cable Television Laboratories, Inc.

All other trademarks mentioned in this document are property of their respective owners.

Product and service availability is subject to change without notice.

© 2008 Cisco Systems, Inc. All rights reserved.

March 2008 

 Printed in United States of America 

Part Number 4023742 Rev A

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