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Information Technology Services, UIS 

 

11 

 

N

EED 

H

ELP

?

 

Press the 

?

 

help 

key on your Cisco IP phone to get a brief explanation about the 

functionality of different keys. 

 

 

 

Additional information about how your 

voicemail integrates with your email

 is available 

on the ITS website.  

For further assistance and support, contact UIS Tech Support by phone at (217)206-6000 or 
by e-mail at 

[email protected]

 

 

 

? help 

Summary of Contents for IP Phone

Page 1: ...Cisco IP Phone User Guide ...

Page 2: ...FF CAMPUS LOCAL CALLS 7 LONG DISTANCE CALLS 7 ANSWER CALLS 7 PLACE A CALL ON HOLD 8 REMOVE A CALL FROM HOLD 8 END CALLS 8 FIND NUMBERS FOR UIS PEOPLE 8 SEE MISSED CALLS 8 SEE RECEIVED CALLS 8 SEE PLACED CALLS 9 CLEAR CALL HISTORY 9 CHECK CALLS FROM AN OFF CAMPUS PHONE 9 TRANSFER CALLS 9 FORWARD CALLS ON ALL LINES 9 CANCEL FORWARD ALL CALLS 10 CONFERENCE CALLS 10 NEED HELP 11 APPENDIX A VOICEMAIL B...

Page 3: ...sco IP phone do not have a particular feature consigned to them They change depending on which function of your phone you are using at that moment At any instance the function of a soft key can be known by reading the space on the display screen above it Soft Keys ...

Page 4: ...n soft key to change the contrast 4 Press the Ok soft key to save any changes Press the Cancel soft key to overwrite changes 5 Press the Save key to apply changes To exit without applying changes press the Exit soft key CHOOSE RING TONE You may set different ringtones for different lines 1 Press the settings button 2 Press 2 to select the Ring Type option on the Settings menu Scroll settings ...

Page 5: ...ring type 7 Press the Select soft key and then press the Ok soft key to save your selection Alternatively press the Cancel soft key to discard any changes made 8 To go back to the default display screen press the Exit soft key twice SET RING VOLUME To increase ring volume press the button Ring volume can be decreased by pressing the button SET RECEIVER VOLUME 1 Hold the receiver to your ear 2 Pres...

Page 6: ...pted Instructions for resetting your PIN are available on the ITS website Voicemail greetings can also be setup through webmail 3 By default the phone will prompt you wish questions and respond to voice activation To change and respond using the touchtone system press any number followed by 0 ex Press 1 and then press 0 4 Follow the prompts to record your greeting and personalize your voicemail se...

Page 7: ...ocal off campus call press 9 and then dial the telephone number For example if the number you want to dial is 217 123 4567 then dial 9 123 4567 Note After you press 9 for an outside line you will hear a slightly different dial tone indicating the outside line LONG DISTANCE CALLS To make a long distance call press 9 and 1 and then dial the telephone number For example if the number you want to call...

Page 8: ...ress the Select soft key 4 Enter the name of the person you wish to call using the number letter keys of your Cisco phone 5 Press the Search soft key SEE MISSED CALLS 1 Press the directories button 2 From the list displayed on the phone screen choose Missed Calls directory and press the Select soft key 3 To go back to the default display screen press the Exit soft key twice SEE RECEIVED CALLS 1 Pr...

Page 9: ...net all voice messages are delivered to your UIS e mail account and you could check those by logging in to your webmail at http webmail uis edu TRANSFER CALLS 1 While on the call press the Transfer soft key this places the caller on hold 2 Dial the extension number of the person to whom you are transferring the call You can also transfer calls to a phone outside campus Refer to OFF CAMPUS LOCAL CA...

Page 10: ...eps The flashing right arrow on the LCD display will disappear indicating that forward all calls has been deactivated CONFERENCE CALLS 1 Call the first person 2 Press the more soft key 3 Press the Confrn soft key 4 Dial the number of the second person 5 Press the Confrn soft key again to add them 6 Repeat steps 2 through 5 to add more lines to the conference call Note Cisco IP phones currently sup...

Page 11: ...et a brief explanation about the functionality of different keys Additional information about how your voicemail integrates with your email is available on the ITS website For further assistance and support contact UIS Tech Support by phone at 217 206 6000 or by e mail at TechSupport uis edu help ...

Page 12: ...Information Technology Services UIS 12 APPENDIX A VOICEMAIL BUTTON MAP ...

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