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Cisco IG21-EU-E-K9, Installation Manual

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Cisco Systems, Inc.

www.cisco.com

IG21, IG21R and IG31R Hardware Installation 

Guide

First Published: 

07-16-2020

Last Updated: 01-07-2020

Organization

This guide includes the following sections:

Cautions and Warnings, page 2

Summary of relevant cautions or warnings to adhere to when installing and 
using the product.

Conventions, page 2

Details on style conventions used in the guide.

Before You Begin, page 3

Provides a general overview of the IG21, IG21R and IG31R Gateways. It 
also provides important site preparation and safety measures to follow 
before installing the system.s

IG21, IG21R and IG31R Part Numbers, page 3

Provides a summary of the systems and part numbers.

DIN Rail Mounting Instructions for IG21, IG21R and 
IG31R, page 4

Provides instructions on how to attach a DIN rail for horizontal and vertical 
mounting.

Mounting the Router on a Wall Using Mounting 
Brackets, page 7

Provides instructions on how to attach a mounting bracket to the IG21, 
IG21R and IG31R for horizontal and vertical mounting.

Mounting the Router on a Wall Using Two KeyHoles, 
page 9

Provides instructions on how to mount the router on drywall.

Summary of Contents for IG21-EU-E-K9

Page 1: ...R Gateways It also provides important site preparation and safety measures to follow before installing the system s IG21 IG21R and IG31R Part Numbers page 3 Provides a summary of the systems and part numbers DIN Rail Mounting Instructions for IG21 IG21R and IG31R page 4 Provides instructions on how to attach a DIN rail for horizontal and vertical mounting Mounting the Router on a Wall Using Mounti...

Page 2: ... regulations Statement 1040 WARNING To prevent the system from overheating do not operate it in an area that exceeds the maximum recommended ambient temperature of 60C Statement 1047 WARNING No user serviceable parts inside Do not open Statement 1073 WARNING This product is not intended to be directly connected to the Cable Distribution System Additional regulatory compliance and legal requirement...

Page 3: ...ustomer requirements Before You Begin Because the IG21 IG21R and IG31R are radio devices they are susceptible to common causes of interference that can reduce throughput and range Follow these basic guidelines to ensure the best possible performance Review the FCC guidelines for installing and operating outdoor wireless LAN devices at https www cisco com c en us products collateral routers 3200 se...

Page 4: ...the screw head diameter is 5 5 mm and the screw length is 7 0 mm Figure 1 DIN Rail Mounting Bracket on IG21 is shown in the illustration Mounting Kit Contents Adapter plate 1 part number pending DIN Rail Bracket 1 part number pending Screws Note All of the screws noted throughout this guide will be shipped with the mounting kits Attaching the Adapter Plate for IG21R and IG31R To attach the Adapter...

Page 5: ...apter Plate to the IG21R or IG31R Attaching the DIN Rail Bracket to Support Vertical Mounting After you attach the DIN Rail as shown in Figure 3 do the following 1 Position the bracket over the four mounting holes as shown in Figure 3 2 Attach the Adapter plate to the back of the IG21R or IG31R using the four screws provided and applying 13 15 inch pound torque The screw thread diameter is 4 0 mm ...

Page 6: ...taching the Adapter Plate for IG21R and IG31R page 4 section and shown in Figure 4 do the following 1 Position the DIN rail bracket over the four mounting holes as shown in the left illustration in Figure 4 You will attach the bracket using only the two horizontal holes 2 Attach the Adapter plate by using the two screws 13 15 torque supplied and apply 13 15 inch pound torque to tighten the plate t...

Page 7: ... 4 7 mm CAUTION If you are mounting the router on drywall use four hollow wall anchors to secure the unit to the wall using the four screws included in the kit 1 Measure the horizontal distance between the two sets of holes on the mounting brackets and the vertical height of the router to determine placement on the wall Mark the location of on the wall where the mounting screws will be anchored 2 ...

Page 8: ...8 IG21 IG21R and IG31R Hardware Installation Guide Mounting the Router on a Wall Using Mounting Brackets Figure 5 Wall Mounting Bracket for IG21 Using 4 Screws Figure 6 IIG Wall Mounting Bracket ...

Page 9: ...yholes on the back of the router Figure 7 2 Reserve a minimum of 4 5 mm distance between the screw heads and the wall Figure 8 The screw head diameter is 9 8 mm the screw head thickness is 1 5 mm the screw thread diameter is 4 0 mm and the screw length is 16 0 mm Figure 7 Back of Router Showing Two Keyholes for Mounting at 120 mm Figure 8 Measurements for Attaching Two Screw for Keyhole Mounting t...

Page 10: ... IG21R and IG31R Hardware Installation Guide Front Panel and LED Definition Figure 9 Place the Router of the Two Key Holes and the Mounting Front Panel and LED Definition Figure 10 IoT Gateway IG21 Front Panel ...

Page 11: ...stem is on or off 12V 12V connector for power input only 1G Two Gigabit Ethernet ports LAN top port and WAN port bottom port Serial port icon Serial port LTE Cellular connectivity green indicates connectivity Table 3 Feature Set for IG21 Feature Supported Software Subscription Yes LTE Yes Category 1 Gigabit Ethernet LAN and WAN port Quantity of 2 Yes Serial RS232 Yes WiFi Yes IG21 xx B K9 IG21 xx ...

Page 12: ...12 IG21 IG21R and IG31R Hardware Installation Guide Front Panel and LED Definition 2 GPIO No Ignition Power Management No Operating Temperature 0C to 40C Table 3 Feature Set for IG21 ...

Page 13: ... to verify configuration that you can ping to PNP and Kinetic server Operating status Fully provisioned Green Gateway is trying to connect to Cloud Flashing Green LED 3 Cellular LED No SIM SIM not properly inserted No Signal SIM not activated Data Plan not assigned Off Online and Attached Cellular Signal Weak RSSI 90dBi Flashing Green Online and Attached Cellular Signal Good RSSI 90dBi Green Table...

Page 14: ...s IG31R only 2 GPIO One 1 on IG21R and Two 2 on IG31R Ignition Power Management Yes IG31R Operating temperature 20C to 60 C Table 6 Front and Side Panel left to right Front Panel Digital I O connector 12 24V power input USB port 1 WAN 1 LAN Ethernet Port 1 Gigabit Ethernet Port Side Panel LTE Table 5 Feature Set for IG21R and IG31R in Figure 12 ...

Page 15: ...d IoT Gateway IG31R Table 7 Front and Side Panel left to right Front Panel Digital I O connector 12 24V power input USB port 1 Gigabit Ethernet Port 1 WAN 1 LAN Ethernet Port CAN bus Door panel far right Provides access to a reset button SIM slot 0 and SIM slot 1 Side Panel LTE port WiFi port ...

Page 16: ... USA Canada market only channel 1 11 can be operated Selection of other channels is not possible IMPORTANT NOTE FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator and your body This device contains licence exempt transmit...

Page 17: ...quipement est conforme aux limites d exposition aux rayonnements ISED établies pour un environnement non contrôlé Cet équipement doit être installé et utilisé avec un minimum de 20cm de distance entre la source de rayonnement et votre corps The transmitter module may not be co located with any other transmitter or antenna Le module émetteur peut ne pas être coïmplanté avec un autre émetteur ou ant...

Page 18: ...18 IG21 IG21R and IG31R Hardware Installation Guide FCC and ISED Interference Statement ...

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