Cisco Desktop Collaboration Experience and Cisco Unified Communications Manager
Interaction
Cisco Unified Communications Manager is an open, industry-standard call processing system.
Cisco Unified Communications Manager software sets up and tears down calls between phones, integrating
traditional PBX functionality with the corporate IP network. Cisco Unified Communications Manager manages
the components of the IP telephony system, such as the phones, the access gateways, and the resources
necessary for features such as call conferencing and route planning. Cisco Unified Communications Manager
also provides:
•
Firmware for phones
•
Configuration, CTL, and Identity Trust List (ITL) files using the TFTP service
•
Phone registration
•
Call preservation, so that a media session continues if signaling is lost between the primary Unified
Communications Manager and a phone
For information about configuring Cisco Unified Communications Manager to work with the IP devices that
are described in this chapter, see the
“
Cisco Unified IP Phone Setup
”
chapter in the
Cisco Communications
Manager Administration Guide
.
If Cisco Desktop Collaboration Experience does not appear in the Phone Type drop-down list in Cisco
Unified Communications Manager Administration, go to the following URL and install the latest support
patch (software update or device pack) for your version of Cisco Unified Communications Manager:
http://www.cisco.com/cisco/software/navigator.html
To start, enter Cisco Unified Communications Manager in the search field and click
Find
.
For more information, see the
Telephony Features Available, on page 113
.
Note
Cisco Desktop Collaboration Experience and VLAN Interaction
The Cisco Desktop Collaboration Experience DX600 series phone contains an internal Ethernet switch,
enabling forwarding of packets to the phone, and to the computer (access) port and the network port on the
back of the phone.
If a computer is connected to the computer (access) port, the computer and the phone share the same physical
link to the switch and share the same port on the switch. This shared physical link has the following implications
for the VLAN configuration on the network:
•
The current VLANs might be configured on an IP subnet basis. However, additional IP addresses might
not be available to assign the phone to the same subnet as other devices that connect to the same port.
•
Data traffic present on the VLAN supporting phones might reduce the quality of VoIP traffic.
•
Network security may indicate a need to isolate the VLAN voice traffic from the VLAN data traffic.
You can resolve these issues by isolating the voice traffic onto a separate VLAN. You can reconfigure the
switch port to which the phone connects for separate VLANs for carrying:
Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1)
32
Cisco Unified IP Communications Product Interactions
