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Warranty and RMA Information
72-4017315-01 Rev B
75
Provider, and you must properly pack the cable modem for shipment in the
original packaging or equivalent. You will not be reimbursed for these expenses.
If the cable modem is not insured and the cable modem is lost or damaged
during transit, you are responsible for such loss or damage.
What is not covered by your warranty?
Customer instruction. (Your owner’s manual clearly describes how to install,
adjust, and operate your cable modem. Obtain additional information from your
cable service provider)
Improper installation, maintenance or handling, storage, transportation, testing,
repair or related adjustments
Signal reception problems not caused by your cable modem
Damage from misuse or neglect
Any defect that arises after the original purchaser of the cable modem transfers
the cable modem to a subsequent owner
A cable modem with a trade name or logo other than our logo
A cable modem that has been modified or incorporated into other products or is
used for institutional or other commercial purposes
A cable modem purchased or serviced outside the U.S.A. and/or Canada
Cosmetic problems or defects resulting from normal wear and tear under
ordinary use, which do not affect the performance or use of the cable modem
Acts of God, such as but not limited to lightning damage
External electrical fault or electrical surges
Service other than by us or an Authorized Service Provider
Any other cause outside of normal usage parameters
Damage to or loss of any programs or data, or the costs of recovering such
programs or data
Repairs that do not involve defective materials or workmanship are not covered
by this warranty. Costs of such repairs are the sole responsibility of the
purchaser
Summary of Contents for DPC2203C
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