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1  

Overview

The Cisco Video Surveillance 3421V IP camera is an indoor, high definition, 
professional fixed 3" mini dome IP camera with industry-leading image quality and 
processing power. The 1 megapixel (MP) IP camera offers 720p HD resolution with 
superb image quality up to 30 frames per second (FPS) while optimizing network usage 
with either H.264 or MJPEG compression. It is especially suitable for monitoring 
indoor areas or such as building entrances, retail spaces, or applications requiring 
accurate identification. Additionally, the metal vandal-resistant housing effectively 
provides robust protection from vandalism.

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Package Contents

The Cisco Video Surveillance IP Camera package includes these items:

Cisco Video Surveillance 3421V IP Camera

Installation template and alignment sticker (1) 

Ferrite core (1) 

Wall anchors (4) 

Screws (4) 

L-type hex wrench (4)

DC power cable (1)

RJ45 coupler (1)

Extra set of labels (3) 

Cisco documentation pointer card (1)

Cisco RoHS document (1) 

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Installing the IP Camera

To install the 

3421V

 IP camera to a ceiling or wall, follow these steps:

Procedure

Step 1

Loosen the four screws and remove the dome cover.

Step 2

Apply the included alignment sticker to the ceiling or wall, use the circle 
marks on the sticker to drill four (4) pilot holes, and hammer the included 
wall anchors into the holes.

Step 3

Attach the included ferrite core to the cable approximately 2 inches (5 cm) 
away from the IP camera.

Step 4

(Optional) To feed the cable through the ceiling/wall, drill a 3/4 in. (19 mm) 
hole in the large notch on the alignment sticker, and feed the cable through 
the hole.

Step 5

Secure the IP camera to the ceiling or wall with four included screws.

Step 6

(Optional) Use a mini cable with BNC connector (Cisco part number 
CIVS-IPCA-1021=) to temporarily attach an NTSC or PAL compliant analog 
video display device to the analog video out port on the IP camera. 

Step 7

Remove the black cover.

Step 8

While viewing video from the IP camera, adjust the 3-axis field of view, focal 
length, and zoom factor

Step 9

Install the black cover and secure the dome cover to the IP camera.

Step 10

If you have an external input device, such as a sensor, connect it to the 
terminal block.

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Accessing the IP Camera for the First Time

After you install the IP camera, you can access it by using a PC and configure basic 
settings. To do so, follow these steps from a PC that is on the same network as the 
IP camera and that is running Microsoft Windows 7 (32-bit or 64-bit) or higher:

Procedure

Step 1

Start Internet Explorer 8 (32-bit) or later, enter HTT

PS://

ip_address

 in the 

Address field, then press 

Enter

.

Replace 

ip_address

 with the IP address that the IP camera obtains through 

DHCP in your network. If the camera does not obtain this IP address after 
90 seconds, enter 

192.168.0.100

.

The Login window appears.

Step 2

Enter the default login credentials:

Username: 

admin

Password: 

admin

The Initialization window appears.

Step 3

In the Password and Confirm Password fields in the admin row, enter a 
password for the IP camera administrator. Enter the same password in both 
fields. The password is case sensitive and can contain up to 8 letters, 
numbers, and special characters, but no spaces.

Step 4

In the Password and Conform Password fields in the root row, enter a 
password for accessing the IP camera through a SSH connection. Enter the 
same password in both fields. The password is case sensitive and can contain 
up to 8 letters, numbers, and special characters, but no spaces.

You use this password if you need to troubleshoot the IP camera through an 
SSH connection with the assistance of the Cisco Technical Assistance Center. 

Step 5

In the HTTP area, click the 

HTTP

 radio button if you want to allow both 

HTTP and HTTPS connections to the IP camera.

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