Cisco CIVS-IPC-2621V User Manual Download Page 3

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Cisco Video Surveillance System 2621 IP Dome User Guide

OL-24129-02

C O N T E N T S

Preface

vii

Overview

1-vii

Organization

1-vii

Obtaining Documentation, Obtaining Support, and Security Guidelines

1-vii

C H A P T E R

Overview

1-1

Features

1-1

IP Camera Overview

1-2

Physical Details

1-3

Package Contents

1-6

C H A P T E R

Getting Started

2-1

Before You Begin

2-1

Installing the Cisco Video Surveillance 2621 IP Dome

2-2

Preparing for Installation

2-3

Mounting with a Junction Box

2-4

Mounting with a Conduit Base

2-9

Mounting to a Ceiling Tile

2-16

Mounting on a Solid Surface

2-20

Performing the Initial Setup of the IP Camera

2-23

Accessing the IP Camera Windows

2-25

Adjusting the Video Image

2-26

Powering the IP Camera On or Off

2-28

Resetting the IP Camera

2-28

Cleaning the IP Camera

2-29

C H A P T E R

Configuring and Managing the IP Camera

3-1

Configuration Overview

3-1

Navigating the Configuration Windows

3-4

Setup Windows

3-5

Basic Setup Window

3-5

Advanced Setup Window

3-7

IP Filter Window

3-10

Summary of Contents for CIVS-IPC-2621V

Page 1: ...Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Cisco Video Surveillance 2621 IP Dome User Guide Model CIVS IPC 2621V Text Part Number OL 24129 02 ...

Page 2: ...HE POSSIBILITY OF SUCH DAMAGES CCDE CCENT CCSI Cisco Eos Cisco HealthPresence Cisco Ironport the Cisco logo Cisco Lumin Cisco Nexus Cisco Nurse Connect Cisco Stackpower Cisco StadiumVision Cisco TelePresence Cisco Unified Computing System Cisco WebEx DCE Flip Channels Flip for Good Flip Mino Flip Video Flip Video Design Flipshare Design Flip Ultra and Welcome to the Human Network are trademarks Ch...

Page 3: ...e 2621 IP Dome 2 2 Preparing for Installation 2 3 Mounting with a Junction Box 2 4 Mounting with a Conduit Base 2 9 Mounting to a Ceiling Tile 2 16 Mounting on a Solid Surface 2 20 Performing the Initial Setup of the IP Camera 2 23 Accessing the IP Camera Windows 2 25 Adjusting the Video Image 2 26 Powering the IP Camera On or Off 2 28 Resetting the IP Camera 2 28 Cleaning the IP Camera 2 29 C H A...

Page 4: ... Applications Windows 3 27 Mail FTP HTTP Window 3 27 Motion Detection Window 3 30 Event Window 3 31 SNMP Window 3 34 Alarm I O Ports Window 3 35 Status Windows 3 36 System Window 3 36 Audio Video Window 3 37 Network Window 3 38 Syslog Log Window 3 38 Video Log Window 3 44 C H A P T E R 4 Viewing Live Video 4 1 Viewing Video through the Home Window Overview 4 1 Home Window Overview 4 1 Home Window ...

Page 5: ... html Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed and set content to be delivered directly to your desktop using a reader application The RSS feeds are a free service and Cisco currently supports RSS version 2 0 Chapter 1 Overview Provides an overview of the IP camera and its features Chapter 2 Getting Started Provides instructions for install...

Page 6: ...viii Cisco Video Surveillance System 2621 IP Dome User Guide OL 24129 02 Preface Obtaining Documentation Obtaining Support and Security Guidelines ...

Page 7: ...Data Encryption Standard DES 3DES encryption The IP cameras include the following key features Built in H 264 encoder An internal H 264 encoder can generate the primary or secondary video stream Built in MPEG4 encoder An internal MPEG4 encoder can generate up to two video streams Built in MJPEG encoder An internal MJPEG encoder can generate the primary or secondary video stream Privacy Regions Up ...

Page 8: ...ct to a camera through the Internet DHCP support An IP camera can automatically obtain its IP addresses in a network in which DHCP is enabled Network Time Protocol NTP support Allows an IP camera to calibrate its internal clock with a local or Internet time server Power options An IP camera can be powered with 12 volts DC or 24 volts AC provided through an optional external power adapter or throug...

Page 9: ...the top of the 2621 IP dome Figure 1 1 Top of the 2621 IP Dome 1 Network LED amber Indicates information about the network connections as follows On LAN connection is detected Off LAN connection is not detected Blinking Data is being transmitted or received via the LAN connection 2 Power LED green Lights for approximately 1 minute when the IP camera powers up then turns off 1 2 3 5 4 6 ...

Page 10: ...ugh a standard 3 5 mm mini phone jack A speaker connects to the green jack which is labeled Audio Out A microphone connects to the pink jack which is labeled Audio In 4 GPIO ports General purpose input output GPIO terminal block that includes 2 input ports labeled DI1 DI2 2 output ports labeled DO1 DO2 and 4 ground ports labeled GND 5 LAN port Accepts a twisted pair category 5 or higher network ca...

Page 11: ...of the 2621 IP Dome 1 USB port Reserved for future use 2 Analog video output 3 5 mm video jack for video output to an analog monitor 3 Reset button Recessed button that reboots the IP camera or resets it to a default state You can use a pin or paper clip to depress it It can be used any time that the IP camera is on and can have various effects as described in the Resetting the IP Camera section o...

Page 12: ... with smoked bubble qty 1 Template for mounting qty 1 Security wire and screw qty 1 0 9 mm Allen wrench for adjusting lens qty 1 TORX screwdriver for tamper resistant TORX head screws qty 1 8 32 x 5 16 inch screws qty 4 4 Network LED amber Indicates information about the network connections as follows On LAN connection is detected Off LAN connection is not detected Blinking Data is being transmitt...

Page 13: ...es The IP camera requires a twisted pair category 5 or higher network cable and a connection to a standard 10 100BaseT hub router or switch To power the IP camera with Power over Ethernet PoE a switch must be 802 3af compliant If you are using the camera on a network connection that does not provide PoE you must use a 12 VDC or 24 VAC source that is isolated from the ground floating output If you ...

Page 14: ...ion cable Preventing Electrostatic Discharge Damage Camera components can be damaged by static electricity Not exercising the proper electrostatic discharge ESD precautions can result in intermittent or complete component failures and cause the camera to malfunction To minimize the potential for ESD damage Before you install the IP camera touch a metal object with your hand to release any static e...

Page 15: ...white snap on ferrite core and audio Y cable that are included in the optional audio video cables accessory kit which you can purchase from Cisco Cisco part number CIVS IPCA 1017 Attach the white snap on ferrite core to the audio Y cable from the optional accessory kit at approximately 10 inches 25 cm away from where the cable connects to the IP dome To do so lift the tabs to open the ferrite core...

Page 16: ... required for mounting directly on a ceiling tile or solid surface Screws quantity 4 for attaching the conduit to a surface required only for the conduit base mounting option Mounting with a Junction Box You can mount the IP dome onto a standard 4 x 4 inch 101 6 x 101 6 mm junction box To do so perform the following steps Note When you disassemble the IP dome for mounting as described in these ste...

Page 17: ...t from the four tabs that hold it into place see Figure 2 2 Step 3 Remove the camera unit from the base plate by using a Phillips head screwdriver to unscrew the two camera unit screws and pressing the tabs that lock the camera unit to the base plate see Figure 2 2 Step 4 Attach the base plate to the junction box using four 8 32 x 3 8 inch screws see Figure 2 3 1 Base plate 2 Camera unit 3 Camera ...

Page 18: ...re 1 1 on page 1 3 To connect a power cable use a flat head screwdriver to depress the brown tabs on the power input and connect bare positive negative and ground wires as shown on the label that is affixed to the IP dome Step 7 Optional Connect an external speaker microphone or both to the Y cable then connect the Y cable to the audio port on the IP dome see Figure 1 1 on page 1 3 The Y cable tha...

Page 19: ...ee Figure 2 4 Figure 2 4 Attaching the Camera Unit to the Base Plate Step 10 See Figure 2 16 on page 2 27 and take these actions to adjust the camera lens to obtain the desired image Temporarily attach an analog monitor to the IP dome so that you can see video while adjusting the camera If the cable from the monitor terminates with a 3 5 mm jack plug it into the analog video output port on the IP ...

Page 20: ...le and telephoto positions When the focus is set as desired use the Allen wrench to tighten the three back focus hex screws Pan Use a Phillips head to loosen the panning lock screw then rotate the camera to obtain the desired image then tighten the panning lock screw Tilt Loosen the two tilt lock screws adjust the lens to obtain the desired image then tighten the screws Caution Do not manually adj...

Page 21: ... plate pressing it into place and securing the three TORX screws see Figure 2 5 Make sure that the security strap that connects the dome assembly to the camera housing is in place Mounting with a Conduit Base You can mount the 2621 IP dome with an optional conduit base CIVS IPCA 1006 in situations where you cannot cut a hole through a surface for cables or where cables run through a small hole in ...

Page 22: ...unting as described in these steps make sure to remove any protective packing material that is installed between components Procedure Step 1 Remove the dome assembly by unscrewing the three security TORX screws and pulling the dome away from the base plate see Figure 2 3 Use the TORX screwdriver that is provided with the IP dome to unscrew these screws Figure 2 6 Disassembling the 2621 IP Dome Com...

Page 23: ... holes and for one cabling hole if cables come through the surface Step 5 Drill 4 holes for screws The screw holes should be the appropriate size for the mounting hardware that you are using Step 6 Take one of these actions If cables run through the surface drill a hole for the cables If cables run parallel to the surface unscrew the cable entry plug from the desired entry hole in the side of the ...

Page 24: ...try hole in the conduit base and the opening in the base plate and connect it to the power input on the IP dome see Figure 1 1 on page 1 3 To connect a power cable use a flat head screwdriver to depress the brown tabs on the power input and connect bare positive negative and ground wires as shown on the label that is affixed to the IP dome Step 11 Optional Connect an external speaker microphone or...

Page 25: ...e camera unit with the two camera unit screws see Figure 2 9 Figure 2 9 Attaching the Camera Unit to the Base Plate Step 14 See Figure 2 16 on page 2 27 and take these actions to adjust the camera lens to obtain the desired image Temporarily attach an analog monitor to the IP dome so that you can see video while adjusting the camera If the cable from the monitor terminates with a 3 5 mm jack plug ...

Page 26: ...a Obtain a sharp picture in both wide angle and telephoto positions When the focus is set as desired use the Allen wrench to tighten the three back focus hex screws Pan Use a Phillips head to loosen the panning lock screw then rotate the camera to obtain the desired image then tighten the panning lock screw Tilt Loosen the two tilt lock screws adjust the lens to obtain the desired image then tight...

Page 27: ...hing the Privacy Shield and Dome Step 16 Attach the dome assembly by aligning its tab with the opening in the base plate pressing it into place and securing the three TORX screws see Figure 2 10 Make sure that the security strap that connects the dome assembly to the camera housing is in place 1 Base plate 2 Camera Unit 3 Privacy Shield 4 Dome assembly 5 TORX screws 3 ...

Page 28: ...n which you install the IP dome can support at least three times the weight of the IP dome Note When you disassemble the IP dome for mounting as described in these steps make sure to remove any protective packing material that is installed between components Procedure Step 1 Remove the dome assembly by unscrewing the three security TORX screws and pulling the dome away from the base plate see Figu...

Page 29: ...m the location at which you want to mount the IP dome and use the template provided to mark the locations in the ceiling tile for four screw holes and a rectangular cutout for cables Be sure to align the holes in the ceiling tile with the holes in the ceiling tile mounting plate and the base plate as shown in Figure 2 12 1 Base plate 2 Camera unit 3 Camera unit screws 2 4 Privacy shield 5 Dome ass...

Page 30: ... Ethernet cable through the appropriate cable entry hole in the conduit base and connect the cable to the LAN port on the IP dome see Figure 1 1 on page 1 3 Caution Do not lift the IP dome by the Ethernet cable Step 8 If the IP dome will not receive PoE put the power cable through the appropriate cable entry hole in the conduit base and connect it to the power input on the IP dome see Figure 1 1 o...

Page 31: ...dapter is included in the audio video cables accessory kit which you can purchase from Cisco Cisco part number CIVS IPCA 1017 Make the following adjustments viewing the video on the analog monitor as needed Back focus The back focus is factory set for optimal use and should not require adjustments In the event that it does need to be adjusted use the 0 9 mm Allen wrench that is supplied with the I...

Page 32: ... the IP dome by attaching the base plate directly to the surface To do so perform the following steps Note When you disassemble the IP dome for mounting as described in these steps make sure to remove any protective packing material that is installed between components Procedure Step 1 Remove the dome assembly by unscrewing the three security TORX screws and pulling the dome away from the base pla...

Page 33: ...at hold it into place see Figure 2 2 Step 3 Remove the camera unit from the base plate by using a Phillips head screwdriver to unscrew the two camera unit screws and pressing the tabs that lock the camera unit to the base plate see Figure 2 3 Step 4 Use the template provided to mark the locations in the mounting surface for four screw holes and a rectangular cutout for cables 1 Base plate 2 Camera...

Page 34: ...put ports or respond to alarms connect through alarm output ports See Figure 1 1 on page 1 3 Step 11 Attach the camera unit to the base plate by aligning the three tabs on the camera unit with the slots on the base plate pressing the camera unit into the base plate until the tabs snap into place and securing the camera unit with the two camera unit screws Step 12 See Figure 2 16 on page 2 27 and t...

Page 35: ...p of the IP Camera After you install IP camera or after you perform a factory reset procedure you must access the IP camera and make initial configuration settings These settings include administrator and root passwords and whether the IP camera can be accessed through an HTTP connection in addition to the default HTTPS HTTP secure connection To make these configuration settings you connect to the...

Page 36: ...aces Special characters are _ You use the root password if you need to troubleshoot the IP camera through a SSH connection with the assistance of the Cisco Technical Assistance Center Step 4 In the HTTP area click the HTTP radio button if you want to allow both HTTP and HTTPS connections to the IP camera The default setting is HTTPS which allows only HTTPS secure connections to the IP camera Step ...

Page 37: ...PS port and an alternative HTTP port as described in the Advanced Setup Window section on page 3 7 Your user name and password for the IP camera The IP camera administrator configures user names and passwords as described in the Users Window section on page 3 12 To access the IP camera windows follow these steps Procedure Step 1 Start Internet Explorer and enter the following in the address field ...

Page 38: ...sembly away from the base plate Step 2 Remove the Privacy shield by squeezing it inward to release it from the four tabs that hold it into place see Figure 2 2 Step 3 See Figure 2 16 and take these actions to adjust the camera lens to obtain the desired image Temporarily attach an analog monitor to the IP dome so that you can see video while adjusting the camera If the cable from the monitor termi...

Page 39: ... do so may damage the IP camera lens Instead use the Focus Zoom window in the configuration software to remotely set the focus and zoom for the IP camera Figure 2 16 Adjusting the Camera Lens on the 2621 IP Dome Step 4 Remove the analog monitor cable from the analog video output port Step 5 Replace the privacy shield by squeezing it to fit inside the four tabs on the camera unit Make sure to adjus...

Page 40: ...y disassembling it and pressing the Reset button on the camera unit see Figure 1 2 on page 1 5 There are various reset types as described in Table 2 1 You also can perform some reset operations from the Maintenance window as described in the Maintenance Window section on page 3 14 Table 2 1 Resetting the IP Camera Reset Type Procedure Remarks Reboot Press and immediately release the Reset button T...

Page 41: ...ean an IP camera follow these guidelines To clean external components use a clean dry soft cloth to gently wipe the components Do not use liquid cleaners on the dome assembly except for cleaners that are designed specifically for optical grade acrylic To clean the lens use only tissue paper or solution that is designed for high quality optical lenses ...

Page 42: ...2 30 Cisco Video Surveillance System 2621 IP Dome User Guide OL 24129 02 Chapter 2 Getting Started Cleaning the IP Camera ...

Page 43: ...me out occurs a pop up window prompts you to log back in by entering your user name and password when you next press a key or click an item When you log back in the configuration window that you were displaying remains on your screen but all settings revert to their last saved values This chapter includes these topics Configuration Overview page 3 1 Navigating the Configuration Windows page 3 4 Se...

Page 44: ... configuration See the Basic Setup Window section on page 3 5 Advanced network and protocol options Determine whether the IP camera uses Cisco Discovery Protocol CDP and it uses Bonjour configure alternate ports for HTTP or HTTPS connections configure RTP or RTSP options and configure QoS Optional depending on your network and requirements See the Advanced Setup Window section on page 3 7 IP addre...

Page 45: ...n event occurs Required if you want the IP camera send event notification messages See the Mail FTP HTTP Window section on page 3 27 Motion detection Determines whether and how the IP camera detects activity in its field of view which in turn can generate an alert Optional See the Motion Detection Window section on page 3 30 Event handling Determines actions that the IP camera takes when it detect...

Page 46: ...y configuration window is displayed Click the Home link at the top of the Navigation Tree to display live video from the IP camera For related information see Chapter 4 Viewing Live Video Click the Logout button to exit the Main window and close your web browser Use the Navigation Tree to access each configuration window To do so click the link or the right arrow next to the link for the group of ...

Page 47: ...d in the Accessing the IP Camera Windows section on page 2 25 click Setup then click Basic Setup If you change any options except the Current Date Time in the Basic Setup window you must click Save to save the changes To discard the changes click Cancel before clicking Save These buttons appear at the bottom of the window You may need to scroll down to see them Table 3 2 describes the options in t...

Page 48: ...y values enter the values in the New Date and New Time fields then click Set New Time To exit the Date Time window click Close Time Zone From the drop down list choose the time zone in which the IP camera is located The time that appears when you view video from this IP camera reflects this time zone Adjust for Daylight Saving Time Check this check box if you want the time of the IP camera to adju...

Page 49: ...er and secondary DNS server may also be assigned The DHCP server must be configured to allocate static IP addresses based on MAC addresses so that the IP camera always receives the same address Fixed IP Address Choose this option if you want to manually enter an IP address subnet mask and default gateway for the camera IP Address If you configured the IP camera for a fixed IP address enter that IP...

Page 50: ...http 192 168 1 100 1024 Enable HTTPS Alternative Port Check this check box to enable Internet access to the IP camera through an HTTPS port other than the default port 443 If you enable this option enter a port number from 1024 through 65535 If you configure an alternative HTTPS port you must specify the port number in the URL for the IP camera when you access it through an HTTPS connection For ex...

Page 51: ...e devices to receive the video signal from the IP camera simultaneously Video Address Appears if you enabled multicast Enter the multicast IP address on which the IP camera sends a video stream The default value is 224 2 0 1 Video Port Appears if you enabled multicast Enter the port on which the IP camera sends a multicast video stream Valid values are even numbers 1024 through 65534 The default v...

Page 52: ... and is applied to ASF and RTP video streams When QOS is applied to an ASF video stream DSCP values are not distinguished between audio and video streams because they are applied to the same stream When QOS is applied to an RTP video stream DSCP values are distinguished between audio and video streams because they are applied to different streams DSCP If you enable QoS enter the Differentiated Ser...

Page 53: ... Table 3 5 EAPOL Window Options Option Description Enable EAPOL Check this check box to enable EAPOL on the IP camera EAP TLS Options Note These options appear if you check the Enable EAPOL check box and then choose EAP TLS from the Protocol Type drop down list User ID User identifier that is used to log in to the RADIUS server Root Certificate Path and folder on this PC or location of a Windows n...

Page 54: ...ndow follow these guidelines If you configure information in a field the Administrator area click Change in that area or Save at the bottom of the screen to save your changes If you configure information in the User List area click Add next to the user or Save at the bottom of the screen to save your changes To remove a user click Delete next to the user If you delete a user who is logged into the...

Page 55: ...itialization Window section on page 3 25 Confirm Password Re enter the password for the administrator User List User ID Display only There are 20 default user IDs User 1 through User 20 User Name 1 20 Enter a unique name for the user The name can include up to 32 letters and numbers It is case sensitive Password Enter a password for the user The password is case sensitive and must contain at least...

Page 56: ...click Maintenance Table 3 7 describes the options in the Maintenance window Table 3 7 Maintenance Window Options Option Description Restore Factory Defaults Click the Restore button to restore all IP camera settings to their factory default values To confirm the restore procedure click OK in the confirmation pop up window Otherwise click Cancel This action has the same effect as pressing and holdi...

Page 57: ...upload configuration from another IP camera that is active in your network make sure to configure this IP camera with a name description and unique IP address if not obtained from DHCP To change these options see the Basic Setup Window section on page 3 5 Note A configuration file that you upload includes the passwords that are configured for the administrator and for users If you change any passw...

Page 58: ...ry video stream Configuring a secondary stream is useful for providing third party devices or software with a video stream that is at a lower resolution than the primary Some devices and software require this lower resolution For related information see the Viewing Video through Third Party Devices or Software section on page 4 5 To display the Video window access the configuration windows as desc...

Page 59: ...secondary stream can be up to CIF and 15 fps Dual Streams MPEG 4 MJPEG Configures MPEG 4 for the primary stream and MJPEG for the secondary stream The primary stream can be up to 4CIF and 30 fps for NTSC or 25 fps for PAL The secondary stream can be up to CIF and 15 fps H 264 Settings 1 Note These H 264 Settings options appear if you choose Single H 264 Stream Dual H 264 Streams or Dual Streams H ...

Page 60: ... value is 64 Kbps A higher bit rate provides better video quality but consumes more bandwidth Fixed Quality Specifies that video is output at a fixed quality which ranges from Very High to Very Low The bit rate may vary to maintain this quality The default fixed quality is Normal A higher fixed quality provides better video quality but consumes more bandwidth Max Frame Rate Choose the desired maxi...

Page 61: ...ut consumes more bandwidth MPEG 4 Settings 2 Note These MPEG 4 Settings 2 options appear if you choose the Dual MPEG 4 Streams from the Streaming Mode drop down list Resolution Choose the resolution of the secondary video stream Video Quality Control Choose an option for video quality for the secondary video stream from the IP camera Constant Bit Rate Specifies that the video stream is output at o...

Page 62: ...he Normal setting does not provide a clear image Fluorescent Suitable for indoor conditions with fluorescent lighting Outdoor Suitable for outdoor conditions The default setting is Normal Brightness Choose a positive value to increase the brightness of the video from the IP camera or choose a negative value to decrease the brightness For example if the IP camera is facing a bright light and the vi...

Page 63: ...nternal clock of the IP camera as an overlay on the video image from the IP camera Enable Text Display Check this check box to display designated text as an overlay on the video image from the IP camera and enter alphanumeric text of up to 20 characters This option can be useful for identifying this IP camera in an installation with several IP cameras Day Night Vision Switch Mode Choose the day ni...

Page 64: ...e first transition is from Night to Day the camera will switch from Night to Day to Night to Day and then remain in Day mode for 20 minutes To unlock the 20 minute hold period manually configure the camera to Day mode then Night mode then Day mode and then Auto mode Day to Night Threshold If the Switch Mode option is set to Auto choose the value that specifies the relative light threshold at which...

Page 65: ...tom of the window You may need to scroll down to see them Table 3 10 describes the options in the Audio window Table 3 10 Audio Window Options Option Description Enable Audio Check this check box to enable audio from the IP camera and choose one of these options Simplex Listen Only Enables a simplex connection that allows you to receive audio from the IP camera but not transmit audio to the IP cam...

Page 66: ...bed in the Accessing the IP Camera Windows section on page 2 25 click Audio Video then click Focus Zoom Table 3 12 describes the options in the Focus Zoom window Enable External Speaker Display only A check indicates that a speaker that is connected to the IP camera is enabled The speaker is enabled when you check the Enable Audio check box and choose Simplex Talk Only Half Duplex Talk or Listen o...

Page 67: ...describes the options in the Initialization window Table 3 12 Focus Zoom Window Options Option Description Zoom Controls the lens zoom to change the field of view Move the Zoom slider to the left for a wider field of view and to the right for a telescopic field of view Note We recommend that you avoid overusing the zoom control It is rated for 1 000 actuations 500 zoom Wide Tele cycles and overuse...

Page 68: ...change the root password which is used when accessing the IP camera through a SSH connection The password is case sensitive and must contain at least 8 characters which can be letters numbers and special characters but no spaces Special characters are _ HTTP Click the Enable radio button if you want to allow HTTP and HTTPS connections to the IP camera By default the IP camera allows only HTTPS con...

Page 69: ...sage can provide a link to an FTP server from which you can download an associated event video file to a local PC The event video file name is camera name event_name yymmdd hhmmss xxx where camera name is the name of the IP camera as configured in the Camera Name field in the Basic Setup window event name describes the event that caused the alert For motion detection events this field is the name ...

Page 70: ... server requires authentication enter the account name for the server Password If the primary SMTP server requires authentication enter the account password for the server POP Server Name Enter the name of the POP3 mail server that you use to receive e mail Secondary SMTP Server Secondary SMTP Check this check box to cause e mail messages to be sent to a secondary backup SMTP server if the primary...

Page 71: ...s stored on the primary FTP server Enable Passive Mode Check this check box to enable the passive mode feature of the primary FTP server Secondary FTP Secondary FTP Check this check box enable the IP camera automatically upload event video files to a secondary backup FTP server if the primary FTP server is unavailable FTP Server Enter the IP address of the secondary FTP server Port Enter the port ...

Page 72: ...ou must click Apply to save the changes Note In addition to moving objects motion detection can be triggered by rapid changes in lighting conditions or by movement of the IP camera itself Table 3 16 describes the options in the Motion Detection window URL Base Enter a string to be used as the prefix in the HTTP URL The HTTP URL is sent in this format http ip address url base system provided name v...

Page 73: ...n Regions Create a window to designate an area to examine for motion Select up to 4 check boxes to specify areas in the video If desired enter a name of up to 12 characters for each area in the field next to the corresponding check box Drag the window to the desired area and drag an edge or corner of the window to resize it To remove a window uncheck the associated check box Motion Exclusion Regio...

Page 74: ...y through its output ports If an event occurs outside of this time the IP camera does not take any actions Start Time Enter the start time for the effective time frame End Time Enter the end time for the effective time frame Add button Adds the schedule that is defined in the Effective Time Frame Start Time and End Time fields You can add up to 10 schedules Clear button Clears the values that are ...

Page 75: ...t output ports see the Alarm I O Ports Window section on page 3 35 HTTP Causes the video file to be sent to an HTTP server The HTTP notification server must be configured as described in the Mail FTP HTTP Window section on page 3 27 Interval Choose the amount of time in minutes that the camera waits after detecting a condition before it triggers an event A setting of 0 indicates no delay Attachmen...

Page 76: ...oose mp4 or 3gp video files do not include audio Pre Capture Length Length in seconds of additional video that is included in the video file immediately before the event The default value is 0 no pre capture video Post Capture Length Length in seconds of additional video that is included in the video file immediately after the event The default value is 5 Table 3 17 Event Window Options continued ...

Page 77: ... choose the state high or low that triggers designated camera actions When an IP port changes to this state the camera determines that an event has occurred and takes actions as configured in the Trigger Event area in the Event Window Alarm Output Settings Current Status Display only For each output port on the IP camera displays its current state high or low Power On State For each output port on...

Page 78: ...3 20 System Window Options Option Description System Status Firmware Version Version of the firmware that is installed on the IP camera Hardware Version Not used Sensor Firmware Version Version of the sensor firmware that is installed by the factory on the IP camera MAC Address MAC address of the IP camera Camera Name Name of the IP camera as configured in the Basic Setup window For more informati...

Page 79: ... Image Quality Image quality of the primary H 264 video stream Frame Rate Frame rate of the primary H 264 video stream H 264 Settings 2 Status Status of the secondary H 264 video stream Resolution Image size of the secondary H 264 video stream Image Quality Image quality of the secondary H 264 video stream Frame Rate Frame rate of the secondary H 264 video stream MPEG 4 Settings 1 Status Status of...

Page 80: ...file in its internal SDRAM If the SDRAM becomes full the IP camera begins to overwrite existing information To prevent this situation configure the IP camera to send log information to a Syslog server and periodically clear log information from SDRAM manually by using the Clear Log option in the Syslog Log window Note The camera also maintains a video log file For more information see the Video Lo...

Page 81: ...at is not necessarily an error condition Informational Information about a system activity Debug Information about a system activity with detailed technical information Includes messages of every other severity The default severity is Informational Sys Log Server Enable Syslog Server Check this check box to send the log information that you chose in the Log area to a designated server The selected...

Page 82: ... Notification about a system condition that is not an error condition Informational Information about a system activity Debug Information about a system activity with detailed technical information Includes messages of every other severity The default severity is Informational Log List Log List pane Displays information from the log type or types that you specified For an explanation of each log m...

Page 83: ...IP camera has adjusted its clock for the beginning of daylight saving time DST DST end The IP camera has adjusted its clock for the end of daylight saving time LOG Clear all messages You have used the Clear Log button to delete the log file from the IP camera SDRAM LOG Log file is full Start to wrap around The IP camera SDRAM is full and existing log information is beginning to be overwritten Netw...

Page 84: ...PTZ Zoom in PTZ Zoom out Sensor Change from Day mode to Night mode The IP camera switched from day mode to night mode Sensor Change from Night mode to Day mode The IP camera switched from night mode to day mode SSH Invalid SSH login attempt ip Address A user attempted to log in to the IP camera through SSH Address is the IP address of the system that was used SSH SSH user logged in ip Address A us...

Page 85: ...a firmware upgrade that was in process System Invalid upgrade file You are attempting to upgrade firmware for the IP camera but are using and invalid firmware file System Reset to factory defaults Factory reset procedure performed for the IP camera Unsuccessful login attempt A user tried but was unable to log in to the IP camera Web Invalid login attempt id User_ID ip Address Provides information ...

Page 86: ...ion on page 3 31 for additional information To prevent the SDRAM from becoming full periodically delete video logs To display the View Video Log window access the configuration windows as described in the Accessing the IP Camera Windows section on page 2 25 click Status then click View Video Log Table 3 25 describes the option in the View Video Log window SMTP log messages Note These messages appe...

Page 87: ...n which input port the event was detected yymmdd is the 2 digit year month and date on which the event occurred hhmmss is the hours minutes and seconds at which the event occurred xxx is the format of the file asf mp4 or 3gp as configured in the Video Format MPSG 4 field in the Event window An example file name is CAM00194FFDFF66 Window 2 080213 012934 asf To view a video file click its name The f...

Page 88: ...3 46 Cisco Video Surveillance System 2621 IP Dome User Guide OL 24129 02 Chapter 3 Configuring and Managing the IP Camera Status Windows ...

Page 89: ...lume microphone on off and microphone volume controls For detailed information about user types and privileges see the Users Window section on page 3 12 You also can configure the IP camera to allow access to its video through a mobile device or through the VLC media player or equivalent software This chapter includes these topics Viewing Video through the Home Window Overview page 4 1 Viewing Vid...

Page 90: ...on page 3 5 3 Audio controls For detailed information see the Home Window Controls section on page 4 3 4 Snapshot controls For detailed information see the Home Window Controls section on page 4 3 5 Text that you configured to display for the IP camera You configure this text in the Enable Text Display field in the Audio Video Video window For more information see the Video Window section on page ...

Page 91: ...om factor Digital Zoom Out button Reduces the video image by 2 times 2X or 4 times 4X To zoom out the video image click the Digital Zoom Out button once for 2X zooming or twice for 4X zooming The button changes to include a 2 or 4 which indicates the zoom factor Audio controls Speaker Off toggle button Click the Speaker Off button to mute audio that is sent from the IP camera to the PC that you ar...

Page 92: ...s how sensitive it is to the audio that it picks up and that is sent to the IP camera Snapshot controls Snapshot button Captures and saves a snapshot image of the current video image in the format and location of your choice and with the file name of your choice When you click this button follow these steps to save the image 1 In the Snapshot window click Save 2 In the Save Picture As window enter...

Page 93: ...mary MPEG 4 video stream which is useful for providing third party devices For more information see the Video Window section on page 3 16 To access a secondary MPEG 4 stream configure Dual MPEG 4 Streams for the Streaming Mode option in the Video window This setting lets you enable a secondary MPEG 4 video stream which is useful for providing third party devices or software with a video stream tha...

Page 94: ...EG 4 stream with video only enter this command rtsp ip_address img video sav To access the secondary MPEG 4 stream with video and audio enter this command rtsp ip_address img media2 sav To access the secondary MPEG 4 stream with video only enter this command rtsp ip_address img video2 sav Accessing the MJPEG Stream In the following commands the ip_address argument represents the IP address of the ...

Page 95: ...ss argument represents the IP address of the IP camera After you enter the command enter your IP camera user name and password when prompted To access the MPEG 4 stream with video and audio enter this command rtsp ip_address img media sav To access the MPEG 4 stream with video only enter this command rtsp ip_address img video sav To access the MJPEG stream with video and audio enter this command r...

Page 96: ...4 8 Cisco Video Surveillance System 2621 IP Dome User Guide OL 24129 02 Chapter 4 Viewing Live Video Viewing Video through Third Party Devices or Software ...

Page 97: ...enter the correct port number Make sure that the device does not have an IP address that is restricted from access see the IP Filter Window section on page 3 10 Symptom Cannot log in to the IP camera as the administrator Possible Cause You are entering the log in credentials incorrectly or have forgotten the administrator password Recommended Action The administrator user name is admin and the pas...

Page 98: ...se The motion detection feature does not actually detect motion It compares frames to see if they are different Major differences between frames are assumed to be caused by moving objects but the motion detector can also be triggered by sudden changes in light level or movement of the IP camera itself Recommended Action Try to avoid situations with sudden changes in light level and do not bump or ...

Page 99: ...refer to your VSM documentation which is available here http www cisco com web solutions ps products html netcentric The IP camera must be installed and configured as described in Chapter 2 Getting Started You must to create a separate user account with administrator privileges for each Media Server Configuration connections for a Media Server are limited just as they are for user sessions Viewing...

Page 100: ...A 2 Cisco Video Surveillance System 2621 IP Dome User Guide OL 24129 02 Appendix A Using the IP Camera with Cisco VSM ...

Page 101: ...tatus 3 37 Audio Video window options 3 37 overview 3 37 Audio Video windows 3 16 Audio window options 3 23 overview 3 23 auto mode day night vision day to night threshold 3 22 described 3 21 night to day threshold 3 22 validation time 3 22 B back focus 2 8 2 14 2 19 2 22 focus ring 2 26 back focus adjusting 2 26 backing up configuration of IP camera 3 14 Basic Setup window options 3 5 overview 3 ...

Page 102: ...ection window 3 30 navigating 3 4 Network window 3 38 options 3 4 overview 3 1 Privacy Region window 3 24 Security windows 3 25 Setup windows 3 5 SNMP window 3 34 Status windows 3 36 Syslog Log window 3 38 System window 3 36 time out 3 1 Users window 3 12 Video Log window 3 44 Video window 3 16 connecting to the IP camera after the first time 2 25 for the first time 2 23 PC requirements for 2 23 2...

Page 103: ...essage 3 27 overview 3 31 scheduling 3 32 trigger types 3 32 video of 3 27 Event window options 3 32 overview 3 31 F factory default configurations restoring 3 14 factory reset 2 28 firmware upgrading 3 15 version in IP camera 3 15 3 36 Firmware window options 3 15 overview 3 15 Focus Zoom window options 3 25 overview 3 24 focus ring 2 8 2 14 2 19 2 22 FTP log description 3 43 FTP server enabling ...

Page 104: ...P camera 2 23 2 25 fixed 3 7 obtaining from DCHP server 2 23 obtaining from DHCP server 2 28 obtaining through DHCP 2 28 3 7 of IP camera 3 7 3 38 IP camera accessing through a web browser 2 23 2 25 cleaning 2 29 configuration file 3 14 connecting to after the first time 2 25 connecting to for the first time 2 23 controlling access to 3 10 date and time of 3 6 description 3 6 firmware 3 15 General...

Page 105: ... camera 3 36 Mail FTP HTTP window options 3 28 overview 3 27 Maintenance window options 3 14 overview 3 14 Main window description 2 24 2 26 Home link 2 24 2 26 Logout button 2 24 2 26 Setup link 2 24 2 26 microphone enabling 3 23 external 1 4 3 23 internal 3 23 muting PC 4 4 PC 4 4 sensitivity of PC 4 4 MJPEG status 3 37 mobile device viewing video through 4 5 motion detection area 3 31 event tri...

Page 106: ...istrator user type 3 13 3 26 for HTTP server 3 30 for primary FTP server 3 29 for primary SMTP server 3 28 for secondary FTP server 3 29 for secondary SMTP server 3 28 for User user type 3 13 hardening 3 26 requirements for 2 24 3 13 root 3 26 PoE LED 1 3 1 6 port number 2 25 power port for power adapter 1 4 powering off the IP camera 2 28 powering on the IP camera 2 28 Power over Ethernet PoE 2 1...

Page 107: ... 4 3 23 SSH allowing access through 3 26 start time day night vision night schedule mode 3 22 Status windows 3 36 subnet mask of IP camera 3 7 Syslog 3 38 Syslog Log window options 3 39 overview 3 38 Syslog server 3 39 system log description 3 40 System window options 3 36 overview 3 36 T text overlay on video 3 21 tilt adjusting 2 26 time stamp on video 3 21 time zone of IP camera 3 6 trigger for...

Page 108: ...17 3 18 stream 2 settings 3 18 3 19 text overlay 3 21 time stamp on 3 21 viewing live through Home window 4 1 4 3 through third party device or software 4 1 See also live video video file displaying 3 45 file name description 3 45 format 3 34 overwriting 3 33 post capture length 3 34 pre capture length 3 34 saving 3 33 viewing 3 45 Video Log window downloading files in 3 45 options 3 45 overview 3...

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