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Administrator’s Installation, Upgrade, and Troubleshooting Guide for Cisco MeetingPlace Express Release 1.1
OL-6665-02
Chapter 6 Troubleshooting Cisco MeetingPlace Express
About Backing Up, Archiving, and Restoring Data
Step 2
At the top of the page, click
Administration
.
Step 3
On the left side of the page:
a.
Click
Certificate Management
.
b.
Click
Generate CSRs
.
Step 4
Enter information in the fields.
Step 5
Click
Generate CSRs
.
The system generates new private keys and stores them in the /usr/local/enrollment directory.
Step 6
Send the new CSRs to the CA so that they can reissue the SSL certificates.
Step 7
After you receive the SSL certificates from the CA, go to the Enable SSL page and upload them.
About Backing Up, Archiving, and Restoring Data
This section describes how to manually perform the following functions:
•
•
•
Backing Up Data
Backing up data is the process of saving database files somewhere else so that they are available in case
of a system failure.You can use the Cisco MeetingPlace Express Administration Center to configure the
system to automatically back up data. However, if you want to manually back up data, follow these steps:
Note
If automatic backup is disabled:
•
Only run one backup at a time.
•
Backups should be made in the correct order, so first do a L0 backup, then L1, then L2. You cannot
do a L2 backup immediately after running a L0 backup.
•
Be careful when modifying the cron schedule. The cron schedule determines the order of the
backups.
Procedure
Step 1
Log in to the Cisco MeetingPlace Express operating system as the
mpxadmin
user.
Step 2
At the password prompt, enter the mpxadmin password.
The Cisco MeetingPlace Express operating system desktop appears.
Step 3
Right-click on the desktop.
Step 4
From the menu, select
New Terminal
. This brings up a terminal session.
Step 5
Manually back up the data by entering the following:
