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SERVICE AND SUPPORT
The services and support programs described in Table X below are available as part of the Cisco Desktop Switching Service and Support solution,
and are available directly from Cisco and through resellers.
Table 2.
Service and Support
Features
Benefits
Advanced Services
Total Implementation Solutions (TIS)
available direct from Cisco Packaged Total
Implementation Solutions (Packaged TIS)
available through resellers
•
Project management
•
Site survey, configuration deployment
•
Installation, text, and cutover Training
•
Major Moves, Adds, Changes (MAC)
•
Design review and product staging
•
Supplements existing staff
•
Ensures functionality meets needs
•
Mitigates risk
Technical Support Services
SMARTnet and SMARTnet Onsite (OS)
available direct from Cisco Packaged
SMARTnet available through resellers
•
24x7 access to software updates
•
Web access to technical repositories
•
Telephone support through the Technical
Assistance Center
•
Advance replacement of hardware parts
•
Enables proactive or expedited issue
resolution
•
Lowers cost of ownership by utilizing Cisco
expertise and knowledge
•
Minimize network downtime
Table 3.
Ordering Information
Model Numbers
Configuration
WS-C3550-12G
•
10 1000BASE-X ports + 2 10/100/1000BASE-T ports
•
1.5 RU stackable, multilayer Gigabit Ethernet switch
•
Delivers enterprise-class intelligent services to the network edge
•
Provides advanced IP routing
WS-C3550-12T
•
10 10/100/1000BASE-T ports + 2 1000BASE-X ports
•
1.5 RU stackable, multilayer Gigabit Ethernet switch
•
Delivers enterprise-class intelligent services to the network edge
•
Provides advanced IP routing
WS-C3550-24-SMI
•
24 10/100 ports + 2 1000BASE-X ports
•
1 RU stackable, multilayer switch
•
Delivers enterprise-class intelligent services and basic IP routing to the network edge
•
SMI installed, upgradeable to advanced IP routing
WS-C3550-24PWR-SMI
•
24 10/100 ports + 2 1000BASE-X ports
•
1 RU stackable, multilayer switch; integrated inline power
•
Delivers enterprise-class intelligent services and basic IP routing to the network edge
•
SMI installed, upgradeable to advanced IP routing
